Do you know what kind of driver you have for this device? If the driver is
TWAIN, only a TWAIN application will see the device. If the manufacturer
has a WIA or WIA 2 driver that you can install for the device, Windows Fax
and Scan will see the device as well.
Hope that helps.
"TiVo_Al" <TiVoAl@discussions.microsoft.com> wrote in message
>I am not familiar with either of those programs.
> Nothing I have will see the scanner except Vistascan itself, even though
> Scanner appears in my hardware devices.
> "Cari (MS-MVP)" wrote:
>> Did you try using Vuescan or Irfanview?
>> Cari (MS-MVP)
>> Windows Technologies - Printing & Imaging
>> "TiVo_Al" <TiVoAl@discussions.microsoft.com> wrote in message
>> >I finally got Vistascan 3.75 to load in Vista Ultimate following the
>> > well-known methods from the Internet for Windos XP.
>> > The Vistascan program will do a preview scan, but the image disappears
>> > immediately, so I can't adjust the scan area for a final scan.
>> > I have tried Windows Photo Gallery, Windows Fax and Scan, Presto Page
>> > Manager and even the Vista Access scanner test. They all report that
>> > there
>> > is
>> > no scanner connected to the computer. I know it's working, because I
>> > saw
>> > the
>> > preview for an instant in Vistascan.
>> > Device manager reports that USB Scanner is working properly.
>> > Does anyone know how to make Vista realize the scanner is there?
>> > Thanks for any help,
>> > Alan McDonald