I finally got Vistascan 3.75 to load in Vista Ultimate following the
well-known methods from the Internet for Windos XP.

The Vistascan program will do a preview scan, but the image disappears
immediately, so I can't adjust the scan area for a final scan.



I have tried Windows Photo Gallery, Windows Fax and Scan, Presto Page
Manager and even the Vista Access scanner test. They all report that there is
no scanner connected to the computer. I know it's working, because I saw the
preview for an instant in Vistascan.

Device manager reports that USB Scanner is working properly.

Does anyone know how to make Vista realize the scanner is there?

Thanks for any help,

Alan McDonald

Did you try using Vuescan or Irfanview?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"TiVo_Al" <TiVoAl@discussions.microsoft.com> wrote in message
news:537C6E65-E348-442A-B4CF-3110A48940BF@microsoft.com...
>I finally got Vistascan 3.75 to load in Vista Ultimate following the
> well-known methods from the Internet for Windos XP.
>
> The Vistascan program will do a preview scan, but the image disappears
> immediately, so I can't adjust the scan area for a final scan.
>
> I have tried Windows Photo Gallery, Windows Fax and Scan, Presto Page
> Manager and even the Vista Access scanner test. They all report that there
> is
> no scanner connected to the computer. I know it's working, because I saw
> the
> preview for an instant in Vistascan.
>
> Device manager reports that USB Scanner is working properly.
>
> Does anyone know how to make Vista realize the scanner is there?
>
> Thanks for any help,
>
> Alan McDonald

I am not familiar with either of those programs.

Nothing I have will see the scanner except Vistascan itself, even though USB
Scanner appears in my hardware devices.


"Cari (MS-MVP)" wrote:

> Did you try using Vuescan or Irfanview?
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "TiVo_Al" <TiVoAl@discussions.microsoft.com> wrote in message
> news:537C6E65-E348-442A-B4CF-3110A48940BF@microsoft.com...
> >I finally got Vistascan 3.75 to load in Vista Ultimate following the
> > well-known methods from the Internet for Windos XP.
> >
> > The Vistascan program will do a preview scan, but the image disappears
> > immediately, so I can't adjust the scan area for a final scan.
> >
> > I have tried Windows Photo Gallery, Windows Fax and Scan, Presto Page
> > Manager and even the Vista Access scanner test. They all report that there
> > is
> > no scanner connected to the computer. I know it's working, because I saw
> > the
> > preview for an instant in Vistascan.
> >
> > Device manager reports that USB Scanner is working properly.
> >
> > Does anyone know how to make Vista realize the scanner is there?
> >
> > Thanks for any help,
> >
> > Alan McDonald
>
>

Vuescan is free to try out and see if you get good results. Take a look at
their website and have a read through their info.
http://www.hamrick.com/
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"TiVo_Al" <TiVoAl@discussions.microsoft.com> wrote in message
news:3C1A23F8-C186-4BF6-BDA8-4183613EA797@microsoft.com...
>I am not familiar with either of those programs.
>
> Nothing I have will see the scanner except Vistascan itself, even though
> USB
> Scanner appears in my hardware devices.
>
>
> "Cari (MS-MVP)" wrote:
>
>> Did you try using Vuescan or Irfanview?
>> --
>> Cari (MS-MVP)
>> Windows Technologies - Printing & Imaging
>> http://www.coribright.com/windows
>>
>> "TiVo_Al" <TiVoAl@discussions.microsoft.com> wrote in message
>> news:537C6E65-E348-442A-B4CF-3110A48940BF@microsoft.com...
>> >I finally got Vistascan 3.75 to load in Vista Ultimate following the
>> > well-known methods from the Internet for Windos XP.
>> >
>> > The Vistascan program will do a preview scan, but the image disappears
>> > immediately, so I can't adjust the scan area for a final scan.
>> >
>> > I have tried Windows Photo Gallery, Windows Fax and Scan, Presto Page
>> > Manager and even the Vista Access scanner test. They all report that
>> > there
>> > is
>> > no scanner connected to the computer. I know it's working, because I
>> > saw
>> > the
>> > preview for an instant in Vistascan.
>> >
>> > Device manager reports that USB Scanner is working properly.
>> >
>> > Does anyone know how to make Vista realize the scanner is there?
>> >
>> > Thanks for any help,
>> >
>> > Alan McDonald
>>
>>

Do you know what kind of driver you have for this device? If the driver is
TWAIN, only a TWAIN application will see the device. If the manufacturer
has a WIA or WIA 2 driver that you can install for the device, Windows Fax
and Scan will see the device as well.

Hope that helps.

Dan

"TiVo_Al" <TiVoAl@discussions.microsoft.com> wrote in message
news:3C1A23F8-C186-4BF6-BDA8-4183613EA797@microsoft.com...
>I am not familiar with either of those programs.
>
> Nothing I have will see the scanner except Vistascan itself, even though
> USB
> Scanner appears in my hardware devices.
>
>
> "Cari (MS-MVP)" wrote:
>
>> Did you try using Vuescan or Irfanview?
>> --
>> Cari (MS-MVP)
>> Windows Technologies - Printing & Imaging
>> http://www.coribright.com/windows
>>
>> "TiVo_Al" <TiVoAl@discussions.microsoft.com> wrote in message
>> news:537C6E65-E348-442A-B4CF-3110A48940BF@microsoft.com...
>> >I finally got Vistascan 3.75 to load in Vista Ultimate following the
>> > well-known methods from the Internet for Windos XP.
>> >
>> > The Vistascan program will do a preview scan, but the image disappears
>> > immediately, so I can't adjust the scan area for a final scan.
>> >
>> > I have tried Windows Photo Gallery, Windows Fax and Scan, Presto Page
>> > Manager and even the Vista Access scanner test. They all report that
>> > there
>> > is
>> > no scanner connected to the computer. I know it's working, because I
>> > saw
>> > the
>> > preview for an instant in Vistascan.
>> >
>> > Device manager reports that USB Scanner is working properly.
>> >
>> > Does anyone know how to make Vista realize the scanner is there?
>> >
>> > Thanks for any help,
>> >
>> > Alan McDonald
>>
>>