Windows Vista Forums

Scanner installs, but TWAIN apps don't see it
  1. #1


    Collin Guest

    Scanner installs, but TWAIN apps don't see it

    I have a Canon CanoScan LiDE 35. When I install the Vista drivers from the
    Canon website and connect the scanner to my notebook, everything seems to
    install correctly. It shows up in Device Manager, and the Canon ToolBox
    application works fine. However, other applications, like Photoshop or the
    USAA online banking program (which uses a Java app to access your scanner for
    depositing checks) don't see a scanner installed. Any idea why one program
    would see it, but all the programs I really need/want to use don't? Help!



      My System SpecsSystem Spec

  2. #2


    Dan [MSFT] Guest

    Re: Scanner installs, but TWAIN apps don't see it

    Collin,

    It sounds as if the new driver either doesn't have twain support or it isn't
    set up correctly by the driver install. Digging around on the net a bit, I
    found the link below which sounds like a solution to a problem similar to
    what you are describing below.

    http://www.everythingusb.com/forums/...threadid=11784

    Note that since this is an external link, I can't guarantee or even promise
    it'll work.

    Dan


    "Collin" <Collin@discussions.microsoft.com> wrote in message
    news:AE6166DA-44B7-4C59-9912-5890B122EE02@microsoft.com...
    >I have a Canon CanoScan LiDE 35. When I install the Vista drivers from the
    > Canon website and connect the scanner to my notebook, everything seems to
    > install correctly. It shows up in Device Manager, and the Canon ToolBox
    > application works fine. However, other applications, like Photoshop or
    > the
    > USAA online banking program (which uses a Java app to access your scanner
    > for
    > depositing checks) don't see a scanner installed. Any idea why one
    > program
    > would see it, but all the programs I really need/want to use don't? Help!




      My System SpecsSystem Spec

  3. #3


    Hugh Wyn Griffith Guest

    Re: Scanner installs, but TWAIN apps don't see it

    You could try a search here (not just in this folder) on

    CanoScan LiDE 35

    since I'm fairly sure I've seen someone get this one working.




      My System SpecsSystem Spec

  4. #4


    Collin Guest

    Re: Scanner installs, but TWAIN apps don't see it

    Dan,

    Thanks for the info. I thought it looked really promising, because I was
    sure that some code somewhere wasn't right. As instructed, I modified the
    "Path" line in my environment variables, but it unfortunately didn't solve
    the problem. Thanks anyway, though!

    --Collin


    "Dan [MSFT]" wrote:

    > Collin,
    >
    > It sounds as if the new driver either doesn't have twain support or it isn't
    > set up correctly by the driver install. Digging around on the net a bit, I
    > found the link below which sounds like a solution to a problem similar to
    > what you are describing below.
    >
    > http://www.everythingusb.com/forums/...threadid=11784
    >
    > Note that since this is an external link, I can't guarantee or even promise
    > it'll work.
    >
    > Dan
    >
    >
    > "Collin" <Collin@discussions.microsoft.com> wrote in message
    > news:AE6166DA-44B7-4C59-9912-5890B122EE02@microsoft.com...
    > >I have a Canon CanoScan LiDE 35. When I install the Vista drivers from the
    > > Canon website and connect the scanner to my notebook, everything seems to
    > > install correctly. It shows up in Device Manager, and the Canon ToolBox
    > > application works fine. However, other applications, like Photoshop or
    > > the
    > > USAA online banking program (which uses a Java app to access your scanner
    > > for
    > > depositing checks) don't see a scanner installed. Any idea why one
    > > program
    > > would see it, but all the programs I really need/want to use don't? Help!

    >
    >
    >


      My System SpecsSystem Spec

Scanner installs, but TWAIN apps don't see it problems?

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