Vista - help with distorted faxes in Windows Photo Gallery

Most of my incoming efax messages are being rotated and distorted in Windows
Photo Gallery. They work fine with XP in Windows Document & Fax viewer. Any
ideas?

Efax is not a Microsoft application. Have you asked them for help in making
their service compatible with Vista?
--
Russ Valentine
[MVP-Outlook]
"Dennis" <Dennis@discussions.microsoft.com> wrote in message
news:BA4EAC11-2877-462D-8AA1-8EBEC0DE6C15@microsoft.com...
> Most of my incoming efax messages are being rotated and distorted in
> Windows
> Photo Gallery. They work fine with XP in Windows Document & Fax viewer.
> Any
> ideas?

Thanks for the input. It's actually JConnect and it's just a tiff file. Works
great on XP. I'll try JConnect but I really feel like it might be a glitch
in Vista. The initial preview of the fax is fine. It only rotates and
distorts when I try to print it from Windows Photo Gallery.

"Russ Valentine [MVP-Outlook]" wrote:

> Efax is not a Microsoft application. Have you asked them for help in making
> their service compatible with Vista?
> --
> Russ Valentine
> [MVP-Outlook]
> "Dennis" <Dennis@discussions.microsoft.com> wrote in message
> news:BA4EAC11-2877-462D-8AA1-8EBEC0DE6C15@microsoft.com...
> > Most of my incoming efax messages are being rotated and distorted in
> > Windows
> > Photo Gallery. They work fine with XP in Windows Document & Fax viewer.
> > Any
> > ideas?
>
>
>

Vista is what it is. Third party manufacturers must comply with its
requirements, not the converse.
--
Russ Valentine
[MVP-Outlook]
"Dennis" <Dennis@discussions.microsoft.com> wrote in message
news:A448B67F-9098-4B4F-9746-CA94CF966C59@microsoft.com...
> Thanks for the input. It's actually JConnect and it's just a tiff file.
> Works
> great on XP. I'll try JConnect but I really feel like it might be a
> glitch
> in Vista. The initial preview of the fax is fine. It only rotates and
> distorts when I try to print it from Windows Photo Gallery.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Efax is not a Microsoft application. Have you asked them for help in
>> making
>> their service compatible with Vista?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Dennis" <Dennis@discussions.microsoft.com> wrote in message
>> news:BA4EAC11-2877-462D-8AA1-8EBEC0DE6C15@microsoft.com...
>> > Most of my incoming efax messages are being rotated and distorted in
>> > Windows
>> > Photo Gallery. They work fine with XP in Windows Document & Fax viewer.
>> > Any
>> > ideas?
>>
>>
>>

Makes sense . . . unless Vista has a known issue. That's never happened,
right? I've put in a support request to JConnect. Thanks for your input.

"Russ Valentine [MVP-Outlook]" wrote:

> Vista is what it is. Third party manufacturers must comply with its
> requirements, not the converse.
> --
> Russ Valentine
> [MVP-Outlook]
> "Dennis" <Dennis@discussions.microsoft.com> wrote in message
> news:A448B67F-9098-4B4F-9746-CA94CF966C59@microsoft.com...
> > Thanks for the input. It's actually JConnect and it's just a tiff file.
> > Works
> > great on XP. I'll try JConnect but I really feel like it might be a
> > glitch
> > in Vista. The initial preview of the fax is fine. It only rotates and
> > distorts when I try to print it from Windows Photo Gallery.
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Efax is not a Microsoft application. Have you asked them for help in
> >> making
> >> their service compatible with Vista?
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Dennis" <Dennis@discussions.microsoft.com> wrote in message
> >> news:BA4EAC11-2877-462D-8AA1-8EBEC0DE6C15@microsoft.com...
> >> > Most of my incoming efax messages are being rotated and distorted in
> >> > Windows
> >> > Photo Gallery. They work fine with XP in Windows Document & Fax viewer.
> >> > Any
> >> > ideas?
> >>
> >>
> >>
>
>
>

Let us know what you find.
--
Russ Valentine
[MVP-Outlook]
"Dennis" <Dennis@discussions.microsoft.com> wrote in message
newsAEE46B8-67C3-4A02-9585-C04C2EC555C9@microsoft.com...
> Makes sense . . . unless Vista has a known issue. That's never happened,
> right? I've put in a support request to JConnect. Thanks for your input.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Vista is what it is. Third party manufacturers must comply with its
>> requirements, not the converse.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Dennis" <Dennis@discussions.microsoft.com> wrote in message
>> news:A448B67F-9098-4B4F-9746-CA94CF966C59@microsoft.com...
>> > Thanks for the input. It's actually JConnect and it's just a tiff file.
>> > Works
>> > great on XP. I'll try JConnect but I really feel like it might be a
>> > glitch
>> > in Vista. The initial preview of the fax is fine. It only rotates and
>> > distorts when I try to print it from Windows Photo Gallery.
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Efax is not a Microsoft application. Have you asked them for help in
>> >> making
>> >> their service compatible with Vista?
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Dennis" <Dennis@discussions.microsoft.com> wrote in message
>> >> news:BA4EAC11-2877-462D-8AA1-8EBEC0DE6C15@microsoft.com...
>> >> > Most of my incoming efax messages are being rotated and distorted in
>> >> > Windows
>> >> > Photo Gallery. They work fine with XP in Windows Document & Fax
>> >> > viewer.
>> >> > Any
>> >> > ideas?
>> >>
>> >>
>> >>
>>
>>
>>