Vista - HP 6310 Network connected... Visata Fax/Scan does not see as scann

I have an HP 6310 All-in-one on my local LAN.
I've installed the lastest downloads and hot fix from HP on the Vista
Ultimate.
Programs that use Twain scanner work fine.
MS Fax and Scan does not see it (as a scanner).
What's gives?

Is the product on the VHCL?

--
Russ Valentine
[MVP-Outlook]
"tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
news:2A2D07D3-4956-4ED4-9290-1AB87AD74698@microsoft.com...
>I have an HP 6310 All-in-one on my local LAN.
> I've installed the lastest downloads and hot fix from HP on the Vista
> Ultimate.
> Programs that use Twain scanner work fine.
> MS Fax and Scan does not see it (as a scanner).
> What's gives?
>
>

Yes it is

http://technet2.microsoft.com/Window....mspx?mfr=true

"Russ Valentine [MVP-Outlook]" wrote:

> Is the product on the VHCL?
>
> --
> Russ Valentine
> [MVP-Outlook]
> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
> news:2A2D07D3-4956-4ED4-9290-1AB87AD74698@microsoft.com...
> >I have an HP 6310 All-in-one on my local LAN.
> > I've installed the lastest downloads and hot fix from HP on the Vista
> > Ultimate.
> > Programs that use Twain scanner work fine.
> > MS Fax and Scan does not see it (as a scanner).
> > What's gives?
> >
> >
>

I don't see it there. List the steps used to configure the scanner.
Have you asked HP?
--
Russ Valentine
[MVP-Outlook]
"tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
news:0E36A68B-B002-43D1-9144-BAAB2601B7D7@microsoft.com...
> Yes it is
>
> http://technet2.microsoft.com/Window....mspx?mfr=true
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Is the product on the VHCL?
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
>> news:2A2D07D3-4956-4ED4-9290-1AB87AD74698@microsoft.com...
>> >I have an HP 6310 All-in-one on my local LAN.
>> > I've installed the lastest downloads and hot fix from HP on the Vista
>> > Ultimate.
>> > Programs that use Twain scanner work fine.
>> > MS Fax and Scan does not see it (as a scanner).
>> > What's gives?
>> >
>> >
>>

Remember, it does work with programs that use twain
Example, it works fine with MS Publisher 2007.

It is just not recognized as even being there by MS Fax-and-Scan

Here's the direct HCL URL

http://winqual.microsoft.com/HCL/Pro...0series&oid=31



"Russ Valentine [MVP-Outlook]" wrote:

> I don't see it there. List the steps used to configure the scanner.
> Have you asked HP?
> --
> Russ Valentine
> [MVP-Outlook]
> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
> news:0E36A68B-B002-43D1-9144-BAAB2601B7D7@microsoft.com...
> > Yes it is
> >
> > http://technet2.microsoft.com/Window....mspx?mfr=true
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Is the product on the VHCL?
> >>
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
> >> news:2A2D07D3-4956-4ED4-9290-1AB87AD74698@microsoft.com...
> >> >I have an HP 6310 All-in-one on my local LAN.
> >> > I've installed the lastest downloads and hot fix from HP on the Vista
> >> > Ultimate.
> >> > Programs that use Twain scanner work fine.
> >> > MS Fax and Scan does not see it (as a scanner).
> >> > What's gives?
> >> >
> >> >
> >>
>

Notice all the disclaimers.
--
Russ Valentine
[MVP-Outlook]
"tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
news:01410DF0-0520-469D-BAAC-F790D596652D@microsoft.com...
> Remember, it does work with programs that use twain
> Example, it works fine with MS Publisher 2007.
>
> It is just not recognized as even being there by MS Fax-and-Scan
>
> Here's the direct HCL URL
>
> http://winqual.microsoft.com/HCL/Pro...0series&oid=31
>
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> I don't see it there. List the steps used to configure the scanner.
>> Have you asked HP?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
>> news:0E36A68B-B002-43D1-9144-BAAB2601B7D7@microsoft.com...
>> > Yes it is
>> >
>> > http://technet2.microsoft.com/Window....mspx?mfr=true
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Is the product on the VHCL?
>> >>
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
>> >> news:2A2D07D3-4956-4ED4-9290-1AB87AD74698@microsoft.com...
>> >> >I have an HP 6310 All-in-one on my local LAN.
>> >> > I've installed the lastest downloads and hot fix from HP on the
>> >> > Vista
>> >> > Ultimate.
>> >> > Programs that use Twain scanner work fine.
>> >> > MS Fax and Scan does not see it (as a scanner).
>> >> > What's gives?
>> >> >
>> >> >
>> >>
>>

The 'disclaimers' are not disclaimers, but standard footnotes that if they
(1,2,3 or 4) follow a compatibility entry, they would then apply.




"Russ Valentine [MVP-Outlook]" wrote:

> Notice all the disclaimers.
> --
> Russ Valentine
> [MVP-Outlook]
> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
> news:01410DF0-0520-469D-BAAC-F790D596652D@microsoft.com...
> > Remember, it does work with programs that use twain
> > Example, it works fine with MS Publisher 2007.
> >
> > It is just not recognized as even being there by MS Fax-and-Scan
> >
> > Here's the direct HCL URL
> >
> > http://winqual.microsoft.com/HCL/Pro...0series&oid=31
> >
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> I don't see it there. List the steps used to configure the scanner.
> >> Have you asked HP?
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
> >> news:0E36A68B-B002-43D1-9144-BAAB2601B7D7@microsoft.com...
> >> > Yes it is
> >> >
> >> > http://technet2.microsoft.com/Window....mspx?mfr=true
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> Is the product on the VHCL?
> >> >>
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
> >> >> news:2A2D07D3-4956-4ED4-9290-1AB87AD74698@microsoft.com...
> >> >> >I have an HP 6310 All-in-one on my local LAN.
> >> >> > I've installed the lastest downloads and hot fix from HP on the
> >> >> > Vista
> >> >> > Ultimate.
> >> >> > Programs that use Twain scanner work fine.
> >> >> > MS Fax and Scan does not see it (as a scanner).
> >> >> > What's gives?
> >> >> >
> >> >> >
> >> >>
> >>
>

Good luck to you then. Open a support incident with Microsoft. You are
entitled to it if the scanning portion of your all-in-one is indeed on the
VHCL.
--
Russ Valentine
[MVP-Outlook]
"tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
news:6E4C8766-7633-4CBB-8BF5-B637C9AEB857@microsoft.com...
> The 'disclaimers' are not disclaimers, but standard footnotes that if they
> (1,2,3 or 4) follow a compatibility entry, they would then apply.
>
>
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Notice all the disclaimers.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
>> news:01410DF0-0520-469D-BAAC-F790D596652D@microsoft.com...
>> > Remember, it does work with programs that use twain
>> > Example, it works fine with MS Publisher 2007.
>> >
>> > It is just not recognized as even being there by MS Fax-and-Scan
>> >
>> > Here's the direct HCL URL
>> >
>> > http://winqual.microsoft.com/HCL/Pro...0series&oid=31
>> >
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> I don't see it there. List the steps used to configure the scanner.
>> >> Have you asked HP?
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
>> >> news:0E36A68B-B002-43D1-9144-BAAB2601B7D7@microsoft.com...
>> >> > Yes it is
>> >> >
>> >> > http://technet2.microsoft.com/Window....mspx?mfr=true
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> Is the product on the VHCL?
>> >> >>
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
>> >> >> news:2A2D07D3-4956-4ED4-9290-1AB87AD74698@microsoft.com...
>> >> >> >I have an HP 6310 All-in-one on my local LAN.
>> >> >> > I've installed the lastest downloads and hot fix from HP on the
>> >> >> > Vista
>> >> >> > Ultimate.
>> >> >> > Programs that use Twain scanner work fine.
>> >> >> > MS Fax and Scan does not see it (as a scanner).
>> >> >> > What's gives?
>> >> >> >
>> >> >> >
>> >> >>
>> >>
>>

tkiehl wrote:
> The 'disclaimers' are not disclaimers, but standard footnotes that if they
> (1,2,3 or 4) follow a compatibility entry, they would then apply.
>
>
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Notice all the disclaimers.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
>> news:01410DF0-0520-469D-BAAC-F790D596652D@microsoft.com...
>>> Remember, it does work with programs that use twain
>>> Example, it works fine with MS Publisher 2007.
>>>
>>> It is just not recognized as even being there by MS Fax-and-Scan
>>>
>>> Here's the direct HCL URL
>>>
>>> http://winqual.microsoft.com/HCL/Pro...0series&oid=31
>>>
>>>
>>>
>>> "Russ Valentine [MVP-Outlook]" wrote:
>>>
>>>> I don't see it there. List the steps used to configure the scanner.
>>>> Have you asked HP?
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
>>>> news:0E36A68B-B002-43D1-9144-BAAB2601B7D7@microsoft.com...
>>>>> Yes it is
>>>>>
>>>>> http://technet2.microsoft.com/Window....mspx?mfr=true
>>>>>
>>>>> "Russ Valentine [MVP-Outlook]" wrote:
>>>>>
>>>>>> Is the product on the VHCL?
>>>>>>
>>>>>> --
>>>>>> Russ Valentine
>>>>>> [MVP-Outlook]
>>>>>> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
>>>>>> news:2A2D07D3-4956-4ED4-9290-1AB87AD74698@microsoft.com...
>>>>>>> I have an HP 6310 All-in-one on my local LAN.
>>>>>>> I've installed the lastest downloads and hot fix from HP on the
>>>>>>> Vista
>>>>>>> Ultimate.
>>>>>>> Programs that use Twain scanner work fine.
>>>>>>> MS Fax and Scan does not see it (as a scanner).
>>>>>>> What's gives?
>>>>>>>
>>>>>>>
You do realize, the 6310 comes with its own software bundle that
includes separate scan and fax components?

I can confirm, the Vista scan and fax applet doesn't see the 6310 but
this is probably a driver related issue. While twain compatible
applications work with the 6310, perhaps HP didn't include WIA
functionality which would have allowed the printer to run using the
Vista applet and a simple driver installation as opposed to having to
install the entire HP bundle.

--
Michael Solomonn

I had a talk with one of the principle devs on the Windows Fax & Scan (WFS)
yesterday. It turns out that TWAIN is being depricated in favor of Windows
Image Aquisition (WIA) and WIA 2. Here's the gist of what will work:

Older TWAIN applications will continue to work with TWAIN drivers on Vista.
These TWAIN apps should also work with WIA 1 & 2 drivers due to a
compatibility layer in Vista.

Any application developed using WIA and WIA 2 will only work with WIA 1 & 2
drivers, but will not see or use devices that have TWAIN drivers. WFS is a
WIA 2 application, and thus it does not see anything installed with TWAIN.

Some manufacturers have multiple drivers available for particular devices,
so check thier web sites for updates.

Dan


"Michael Solomon" <user@#notme.com> wrote in message
news:%23UipM45iHHA.1388@TK2MSFTNGP05.phx.gbl...
> tkiehl wrote:
>> The 'disclaimers' are not disclaimers, but standard footnotes that if
>> they (1,2,3 or 4) follow a compatibility entry, they would then apply.
>>
>>
>>
>>
>> "Russ Valentine [MVP-Outlook]" wrote:
>>
>>> Notice all the disclaimers.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
>>> news:01410DF0-0520-469D-BAAC-F790D596652D@microsoft.com...
>>>> Remember, it does work with programs that use twain
>>>> Example, it works fine with MS Publisher 2007.
>>>>
>>>> It is just not recognized as even being there by MS Fax-and-Scan
>>>>
>>>> Here's the direct HCL URL
>>>>
>>>> http://winqual.microsoft.com/HCL/Pro...0series&oid=31
>>>>
>>>>
>>>>
>>>> "Russ Valentine [MVP-Outlook]" wrote:
>>>>
>>>>> I don't see it there. List the steps used to configure the scanner.
>>>>> Have you asked HP?
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
>>>>> news:0E36A68B-B002-43D1-9144-BAAB2601B7D7@microsoft.com...
>>>>>> Yes it is
>>>>>>
>>>>>> http://technet2.microsoft.com/Window....mspx?mfr=true
>>>>>>
>>>>>> "Russ Valentine [MVP-Outlook]" wrote:
>>>>>>
>>>>>>> Is the product on the VHCL?
>>>>>>>
>>>>>>> --
>>>>>>> Russ Valentine
>>>>>>> [MVP-Outlook]
>>>>>>> "tkiehl" <tkiehl@discussions.microsoft.com> wrote in message
>>>>>>> news:2A2D07D3-4956-4ED4-9290-1AB87AD74698@microsoft.com...
>>>>>>>> I have an HP 6310 All-in-one on my local LAN.
>>>>>>>> I've installed the lastest downloads and hot fix from HP on the
>>>>>>>> Vista
>>>>>>>> Ultimate.
>>>>>>>> Programs that use Twain scanner work fine.
>>>>>>>> MS Fax and Scan does not see it (as a scanner).
>>>>>>>> What's gives?
>>>>>>>>
>>>>>>>>
> You do realize, the 6310 comes with its own software bundle that includes
> separate scan and fax components?
>
> I can confirm, the Vista scan and fax applet doesn't see the 6310 but this
> is probably a driver related issue. While twain compatible applications
> work with the 6310, perhaps HP didn't include WIA functionality which
> would have allowed the printer to run using the Vista applet and a simple
> driver installation as opposed to having to install the entire HP bundle.
>
> --
> Michael Solomonn