Vista - Connecting to remote printer on XPSP2

I have a peer to peer network. One computer is Vista Home Basic while the
other is XP home edition. When trying to install a printer on the xp
computer to the vista computer I get the following message: "Cannot conect to
printer, Acces denied". I searched the microsoft knowledgebase and found a
solution, article 934643. the steps outlined to solve the problem apply only
to XP PRO; on XP Home, a more direct modification to the registry would
probably be required. Anyone who has had this problem and a solution?

I am also having the exact same problem with an Epson Stylus C60 inkjet
printer, right down to the same message. Sounds like a Vista problem. How
about some help microsoft.

"jn5519" wrote:

> I have a peer to peer network. One computer is Vista Home Basic while the
> other is XP home edition. When trying to install a printer on the xp
> computer to the vista computer I get the following message: "Cannot conect to
> printer, Acces denied". I searched the microsoft knowledgebase and found a
> solution, article 934643. the steps outlined to solve the problem apply only
> to XP PRO; on XP Home, a more direct modification to the registry would
> probably be required. Anyone who has had this problem and a solution?

Have you worked your way through:
http://www.microsoft.com/technet/net.../vista_fp.mspx
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"jn5519" <jn5519@discussions.microsoft.com> wrote in message
news:9A89CF33-7AD5-4D4C-B541-F6D3D4DDCB3C@microsoft.com...
>I have a peer to peer network. One computer is Vista Home Basic while the
> other is XP home edition. When trying to install a printer on the xp
> computer to the vista computer I get the following message: "Cannot conect
> to
> printer, Acces denied". I searched the microsoft knowledgebase and found a
> solution, article 934643. the steps outlined to solve the problem apply
> only
> to XP PRO; on XP Home, a more direct modification to the registry would
> probably be required. Anyone who has had this problem and a solution?

One of the network developers had some questions

Is the customer not able to access only printer shares or both file &
printer shares?

Also, if you want to debug the issue, you can request the customer to send
us the output of "net share print$". This would display permissions
associated with print$.

You could ask customer(s) to disable and enable sharing; and see if that
helps.




I would love to know the application that changes the default windows
settings that causes this. Normally the Vista machine can access other
shares on XP only the spool directory has been reconfigured.


could you get me the "net share print$" information from the XP machine?

thanks

Share name print$
Path c:\windows\System32\spool\drivers
Remark Printer Drivers
Maximum users No limit
Users
Caching Manual caching of documents
Permission Everyone, READ
BUILTIN\Administrators, FULL
BUILTIN\Power Users, FULL

The command completed successfully.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"jn5519" <jn5519@discussions.microsoft.com> wrote in message
news:9A89CF33-7AD5-4D4C-B541-F6D3D4DDCB3C@microsoft.com...
>I have a peer to peer network. One computer is Vista Home Basic while the
> other is XP home edition. When trying to install a printer on the xp
> computer to the vista computer I get the following message: "Cannot conect
> to
> printer, Acces denied". I searched the microsoft knowledgebase and found a
> solution, article 934643. the steps outlined to solve the problem apply
> only
> to XP PRO; on XP Home, a more direct modification to the registry would
> probably be required. Anyone who has had this problem and a solution?

It's a sharing issue on the XP machine. Read the KB article if you have XP
Pro.
http://support.microsoft.com/kb/934643
Error message when you try to add a shared printer to a Windows Vista-based
computer: "Windows cannot connect to the printer. Access is denied"

on the XP machine open a cmd window and type. I expect that the XP machine
information has been modified.
net share print$

you should get something like this
E:\>net share print$
Share name print$
Path c:\windows\System32\spool\drivers
Remark Printer Drivers
Maximum users No limit
Users
Caching Manual caching of documents
Permission Everyone, READ
BUILTIN\Administrators, FULL
BUILTIN\Power Users, FULL

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"muretired" <muretired@discussions.microsoft.com> wrote in message
news:0445159B-D225-48BB-8408-531F67C2FD35@microsoft.com...
>I am also having the exact same problem with an Epson Stylus C60 inkjet
> printer, right down to the same message. Sounds like a Vista problem. How
> about some help microsoft.
>
> "jn5519" wrote:
>
>> I have a peer to peer network. One computer is Vista Home Basic while the
>> other is XP home edition. When trying to install a printer on the xp
>> computer to the vista computer I get the following message: "Cannot
>> conect to
>> printer, Acces denied". I searched the microsoft knowledgebase and found
>> a
>> solution, article 934643. the steps outlined to solve the problem apply
>> only
>> to XP PRO; on XP Home, a more direct modification to the registry would
>> probably be required. Anyone who has had this problem and a solution?

Hi,

I am having exactly the same issue and it seems there are many out there
also in the same position.

MY Vista machine can see my printers on my XP Home desktop but will not
alllow them to connect.

I looked at "net share print$" and I get everything I'm supposed to apart
from any permissions.

All I get is :

> Share name print$
> Path c:\windows\System32\spool\drivers
> Remark Printer Drivers
> Maximum users No limit
> Users
> Caching Manual caching of documents

I have tried turning the sharing on & off on the prinetr but still no change.

Any ideas?

LH

"Alan Morris [MSFT]" wrote:

> One of the network developers had some questions
>
> Is the customer not able to access only printer shares or both file &
> printer shares?
>
> Also, if you want to debug the issue, you can request the customer to send
> us the output of "net share print$". This would display permissions
> associated with print$.
>
> You could ask customer(s) to disable and enable sharing; and see if that
> helps.
>
>
>
>
> I would love to know the application that changes the default windows
> settings that causes this. Normally the Vista machine can access other
> shares on XP only the spool directory has been reconfigured.
>
>
> could you get me the "net share print$" information from the XP machine?
>
> thanks
>
> Share name print$
> Path c:\windows\System32\spool\drivers
> Remark Printer Drivers
> Maximum users No limit
> Users
> Caching Manual caching of documents
> Permission Everyone, READ
> BUILTIN\Administrators, FULL
> BUILTIN\Power Users, FULL
>
> The command completed successfully.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "jn5519" <jn5519@discussions.microsoft.com> wrote in message
> news:9A89CF33-7AD5-4D4C-B541-F6D3D4DDCB3C@microsoft.com...
> >I have a peer to peer network. One computer is Vista Home Basic while the
> > other is XP home edition. When trying to install a printer on the xp
> > computer to the vista computer I get the following message: "Cannot conect
> > to
> > printer, Acces denied". I searched the microsoft knowledgebase and found a
> > solution, article 934643. the steps outlined to solve the problem apply
> > only
> > to XP PRO; on XP Home, a more direct modification to the registry would
> > probably be required. Anyone who has had this problem and a solution?
>
>
>

Confirm the Vista machine is denied access to \\XPmachine\print$

in a cmd windows type
dir \\XPmachine\print$

If you get access denied.

stop the spooler service on the XP machine, stop sharing the print$ share
(mmc, add snapin, shared folders).

net start spooler

Wait a few minutes then check in the shared folders snapin and confirm the
print$ share was recreated. I have shared printers so if it's not recreated
reshare your printer on XP.

I don't think the network guy was saying stop sharing the printer. He
wanted to disable sharing completely then reenable. It's some network thing
but I don't know exactly what he wanted.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"LMEHUK" <LMEHUK@discussions.microsoft.com> wrote in message
news:3D716E3F-924D-4729-847F-3DA9D6C43F99@microsoft.com...
> Hi,
>
> I am having exactly the same issue and it seems there are many out there
> also in the same position.
>
> MY Vista machine can see my printers on my XP Home desktop but will not
> alllow them to connect.
>
> I looked at "net share print$" and I get everything I'm supposed to apart
> from any permissions.
>
> All I get is :
>
>> Share name print$
>> Path c:\windows\System32\spool\drivers
>> Remark Printer Drivers
>> Maximum users No limit
>> Users
>> Caching Manual caching of documents
>
> I have tried turning the sharing on & off on the prinetr but still no
> change.
>
> Any ideas?
>
> LH
>
> "Alan Morris [MSFT]" wrote:
>
>> One of the network developers had some questions
>>
>> Is the customer not able to access only printer shares or both file &
>> printer shares?
>>
>> Also, if you want to debug the issue, you can request the customer to
>> send
>> us the output of "net share print$". This would display permissions
>> associated with print$.
>>
>> You could ask customer(s) to disable and enable sharing; and see if that
>> helps.
>>
>>
>>
>>
>> I would love to know the application that changes the default windows
>> settings that causes this. Normally the Vista machine can access other
>> shares on XP only the spool directory has been reconfigured.
>>
>>
>> could you get me the "net share print$" information from the XP machine?
>>
>> thanks
>>
>> Share name print$
>> Path c:\windows\System32\spool\drivers
>> Remark Printer Drivers
>> Maximum users No limit
>> Users
>> Caching Manual caching of documents
>> Permission Everyone, READ
>> BUILTIN\Administrators, FULL
>> BUILTIN\Power Users, FULL
>>
>> The command completed successfully.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "jn5519" <jn5519@discussions.microsoft.com> wrote in message
>> news:9A89CF33-7AD5-4D4C-B541-F6D3D4DDCB3C@microsoft.com...
>> >I have a peer to peer network. One computer is Vista Home Basic while
>> >the
>> > other is XP home edition. When trying to install a printer on the xp
>> > computer to the vista computer I get the following message: "Cannot
>> > conect
>> > to
>> > printer, Acces denied". I searched the microsoft knowledgebase and
>> > found a
>> > solution, article 934643. the steps outlined to solve the problem apply
>> > only
>> > to XP PRO; on XP Home, a more direct modification to the registry would
>> > probably be required. Anyone who has had this problem and a solution?
>>
>>
>>

Hi- I wanted to take a second to jump in here too. I am experiencing the
same conditions. A new laptop with Windows Vista Home Premium.

I have a desktop with Windows XP SR2 with a printer connected to it. All my
other XP computers can connect to it and install the printer. The Vista
machine can see the printer, but will receive an error if I ry to connect to
it.

I tried a work around I found which included installing it as a local
printer. This failed also. I tried the dir \\computername\printername
command in a command window and received "not enough server storage is
available to process this command" I believe received this error also when I
tried to install the network printer as a loca printer.

I could use some advise as well. It certainly seems this would be a simple
process to handle, but with all the similar cases floating around the web, it
doesn't appear to be so. Please help if at all possible.

Thanks

"Alan Morris [MSFT]" wrote:

> Confirm the Vista machine is denied access to \\XPmachine\print$
>
> in a cmd windows type
> dir \\XPmachine\print$
>
> If you get access denied.
>
> stop the spooler service on the XP machine, stop sharing the print$ share
> (mmc, add snapin, shared folders).
>
> net start spooler
>
> Wait a few minutes then check in the shared folders snapin and confirm the
> print$ share was recreated. I have shared printers so if it's not recreated
> reshare your printer on XP.
>
> I don't think the network guy was saying stop sharing the printer. He
> wanted to disable sharing completely then reenable. It's some network thing
> but I don't know exactly what he wanted.
>
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "LMEHUK" <LMEHUK@discussions.microsoft.com> wrote in message
> news:3D716E3F-924D-4729-847F-3DA9D6C43F99@microsoft.com...
> > Hi,
> >
> > I am having exactly the same issue and it seems there are many out there
> > also in the same position.
> >
> > MY Vista machine can see my printers on my XP Home desktop but will not
> > alllow them to connect.
> >
> > I looked at "net share print$" and I get everything I'm supposed to apart
> > from any permissions.
> >
> > All I get is :
> >
> >> Share name print$
> >> Path c:\windows\System32\spool\drivers
> >> Remark Printer Drivers
> >> Maximum users No limit
> >> Users
> >> Caching Manual caching of documents
> >
> > I have tried turning the sharing on & off on the prinetr but still no
> > change.
> >
> > Any ideas?
> >
> > LH
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> One of the network developers had some questions
> >>
> >> Is the customer not able to access only printer shares or both file &
> >> printer shares?
> >>
> >> Also, if you want to debug the issue, you can request the customer to
> >> send
> >> us the output of "net share print$". This would display permissions
> >> associated with print$.
> >>
> >> You could ask customer(s) to disable and enable sharing; and see if that
> >> helps.
> >>
> >>
> >>
> >>
> >> I would love to know the application that changes the default windows
> >> settings that causes this. Normally the Vista machine can access other
> >> shares on XP only the spool directory has been reconfigured.
> >>
> >>
> >> could you get me the "net share print$" information from the XP machine?
> >>
> >> thanks
> >>
> >> Share name print$
> >> Path c:\windows\System32\spool\drivers
> >> Remark Printer Drivers
> >> Maximum users No limit
> >> Users
> >> Caching Manual caching of documents
> >> Permission Everyone, READ
> >> BUILTIN\Administrators, FULL
> >> BUILTIN\Power Users, FULL
> >>
> >> The command completed successfully.
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "jn5519" <jn5519@discussions.microsoft.com> wrote in message
> >> news:9A89CF33-7AD5-4D4C-B541-F6D3D4DDCB3C@microsoft.com...
> >> >I have a peer to peer network. One computer is Vista Home Basic while
> >> >the
> >> > other is XP home edition. When trying to install a printer on the xp
> >> > computer to the vista computer I get the following message: "Cannot
> >> > conect
> >> > to
> >> > printer, Acces denied". I searched the microsoft knowledgebase and
> >> > found a
> >> > solution, article 934643. the steps outlined to solve the problem apply
> >> > only
> >> > to XP PRO; on XP Home, a more direct modification to the registry would
> >> > probably be required. Anyone who has had this problem and a solution?
> >>
> >>
> >>
>
>
>

Hi ALan,

Thanks for the info.

I do get access denied. I have added the snapin & shared folders but get
access denied when I try to do anything within the shared folders.
Also, I am not able to stop the share on print$. Says its system controlled.

Still have the same problem!!!!

L


"Alan Morris [MSFT]" wrote:

> Confirm the Vista machine is denied access to \\XPmachine\print$
>
> in a cmd windows type
> dir \\XPmachine\print$
>
> If you get access denied.
>
> stop the spooler service on the XP machine, stop sharing the print$ share
> (mmc, add snapin, shared folders).
>
> net start spooler
>
> Wait a few minutes then check in the shared folders snapin and confirm the
> print$ share was recreated. I have shared printers so if it's not recreated
> reshare your printer on XP.
>
> I don't think the network guy was saying stop sharing the printer. He
> wanted to disable sharing completely then reenable. It's some network thing
> but I don't know exactly what he wanted.
>
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "LMEHUK" <LMEHUK@discussions.microsoft.com> wrote in message
> news:3D716E3F-924D-4729-847F-3DA9D6C43F99@microsoft.com...
> > Hi,
> >
> > I am having exactly the same issue and it seems there are many out there
> > also in the same position.
> >
> > MY Vista machine can see my printers on my XP Home desktop but will not
> > alllow them to connect.
> >
> > I looked at "net share print$" and I get everything I'm supposed to apart
> > from any permissions.
> >
> > All I get is :
> >
> >> Share name print$
> >> Path c:\windows\System32\spool\drivers
> >> Remark Printer Drivers
> >> Maximum users No limit
> >> Users
> >> Caching Manual caching of documents
> >
> > I have tried turning the sharing on & off on the prinetr but still no
> > change.
> >
> > Any ideas?
> >
> > LH
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> One of the network developers had some questions
> >>
> >> Is the customer not able to access only printer shares or both file &
> >> printer shares?
> >>
> >> Also, if you want to debug the issue, you can request the customer to
> >> send
> >> us the output of "net share print$". This would display permissions
> >> associated with print$.
> >>
> >> You could ask customer(s) to disable and enable sharing; and see if that
> >> helps.
> >>
> >>
> >>
> >>
> >> I would love to know the application that changes the default windows
> >> settings that causes this. Normally the Vista machine can access other
> >> shares on XP only the spool directory has been reconfigured.
> >>
> >>
> >> could you get me the "net share print$" information from the XP machine?
> >>
> >> thanks
> >>
> >> Share name print$
> >> Path c:\windows\System32\spool\drivers
> >> Remark Printer Drivers
> >> Maximum users No limit
> >> Users
> >> Caching Manual caching of documents
> >> Permission Everyone, READ
> >> BUILTIN\Administrators, FULL
> >> BUILTIN\Power Users, FULL
> >>
> >> The command completed successfully.
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "jn5519" <jn5519@discussions.microsoft.com> wrote in message
> >> news:9A89CF33-7AD5-4D4C-B541-F6D3D4DDCB3C@microsoft.com...
> >> >I have a peer to peer network. One computer is Vista Home Basic while
> >> >the
> >> > other is XP home edition. When trying to install a printer on the xp
> >> > computer to the vista computer I get the following message: "Cannot
> >> > conect
> >> > to
> >> > printer, Acces denied". I searched the microsoft knowledgebase and
> >> > found a
> >> > solution, article 934643. the steps outlined to solve the problem apply
> >> > only
> >> > to XP PRO; on XP Home, a more direct modification to the registry would
> >> > probably be required. Anyone who has had this problem and a solution?
> >>
> >>
> >>
>
>
>

You need to stop the spooler service first. You will need to be logged on
with administrative privilege to the XP machine

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"LMEHUK" <LMEHUK@discussions.microsoft.com> wrote in message
news:5C354621-02C7-4E06-B864-F82629BDE650@microsoft.com...
> Hi ALan,
>
> Thanks for the info.
>
> I do get access denied. I have added the snapin & shared folders but get
> access denied when I try to do anything within the shared folders.
> Also, I am not able to stop the share on print$. Says its system
> controlled.
>
> Still have the same problem!!!!
>
> L
>
>
> "Alan Morris [MSFT]" wrote:
>
>> Confirm the Vista machine is denied access to \\XPmachine\print$
>>
>> in a cmd windows type
>> dir \\XPmachine\print$
>>
>> If you get access denied.
>>
>> stop the spooler service on the XP machine, stop sharing the print$ share
>> (mmc, add snapin, shared folders).
>>
>> net start spooler
>>
>> Wait a few minutes then check in the shared folders snapin and confirm
>> the
>> print$ share was recreated. I have shared printers so if it's not
>> recreated
>> reshare your printer on XP.
>>
>> I don't think the network guy was saying stop sharing the printer. He
>> wanted to disable sharing completely then reenable. It's some network
>> thing
>> but I don't know exactly what he wanted.
>>
>>
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "LMEHUK" <LMEHUK@discussions.microsoft.com> wrote in message
>> news:3D716E3F-924D-4729-847F-3DA9D6C43F99@microsoft.com...
>> > Hi,
>> >
>> > I am having exactly the same issue and it seems there are many out
>> > there
>> > also in the same position.
>> >
>> > MY Vista machine can see my printers on my XP Home desktop but will not
>> > alllow them to connect.
>> >
>> > I looked at "net share print$" and I get everything I'm supposed to
>> > apart
>> > from any permissions.
>> >
>> > All I get is :
>> >
>> >> Share name print$
>> >> Path c:\windows\System32\spool\drivers
>> >> Remark Printer Drivers
>> >> Maximum users No limit
>> >> Users
>> >> Caching Manual caching of documents
>> >
>> > I have tried turning the sharing on & off on the prinetr but still no
>> > change.
>> >
>> > Any ideas?
>> >
>> > LH
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> One of the network developers had some questions
>> >>
>> >> Is the customer not able to access only printer shares or both file &
>> >> printer shares?
>> >>
>> >> Also, if you want to debug the issue, you can request the customer to
>> >> send
>> >> us the output of "net share print$". This would display permissions
>> >> associated with print$.
>> >>
>> >> You could ask customer(s) to disable and enable sharing; and see if
>> >> that
>> >> helps.
>> >>
>> >>
>> >>
>> >>
>> >> I would love to know the application that changes the default windows
>> >> settings that causes this. Normally the Vista machine can access
>> >> other
>> >> shares on XP only the spool directory has been reconfigured.
>> >>
>> >>
>> >> could you get me the "net share print$" information from the XP
>> >> machine?
>> >>
>> >> thanks
>> >>
>> >> Share name print$
>> >> Path c:\windows\System32\spool\drivers
>> >> Remark Printer Drivers
>> >> Maximum users No limit
>> >> Users
>> >> Caching Manual caching of documents
>> >> Permission Everyone, READ
>> >> BUILTIN\Administrators, FULL
>> >> BUILTIN\Power Users, FULL
>> >>
>> >> The command completed successfully.
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "jn5519" <jn5519@discussions.microsoft.com> wrote in message
>> >> news:9A89CF33-7AD5-4D4C-B541-F6D3D4DDCB3C@microsoft.com...
>> >> >I have a peer to peer network. One computer is Vista Home Basic while
>> >> >the
>> >> > other is XP home edition. When trying to install a printer on the
>> >> > xp
>> >> > computer to the vista computer I get the following message: "Cannot
>> >> > conect
>> >> > to
>> >> > printer, Acces denied". I searched the microsoft knowledgebase and
>> >> > found a
>> >> > solution, article 934643. the steps outlined to solve the problem
>> >> > apply
>> >> > only
>> >> > to XP PRO; on XP Home, a more direct modification to the registry
>> >> > would
>> >> > probably be required. Anyone who has had this problem and a
>> >> > solution?
>> >>
>> >>
>> >>
>>
>>
>>