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Welcome to Vista Forums we are your forum to discuss Windows Vista x64 and x86 systems. Whether you need help or just want to post an idea you have on Vista, this is the forum for you.
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| Printer driver files missing I'm running Vista Ultimate with an HP OfficeJet PSC950. When I first plugged in the printer (usb) it was recognized, windows installed the drivers and all was good. The next day I couldn't print to this printer. When I pull up the printer properties (Control Panel/Printers/Printer Properties) the Set Printing Defaults button is gone and when I click Print Test Page I get an error message "Test page failed to print. Would you like to view the print troubleshooter for assistance? Some driver files are missing or incorrect. Reinstall the driver or try using the latest version." If I unplug the printer, delete the printer in Control Panel/Printers, then plug the printer back in it will reinstall and work again for another day, but then the problem repeats. I've tried using different USB ports, but that does not help. Any ideas?? Thanks |
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| Re: Printer driver files missing marty_G wrote: > I'm running Vista Ultimate with an HP OfficeJet PSC950. When I first plugged > in the printer (usb) it was recognized, windows installed the drivers and all > was good. > > The next day I couldn't print to this printer. When I pull up the printer > properties (Control Panel/Printers/Printer Properties) the Set Printing > Defaults button is gone and when I click Print Test Page I get an error > message "Test page failed to print. Would you like to view the print > troubleshooter for assistance? Some driver files are missing or incorrect. > Reinstall the driver or try using the latest version." > > If I unplug the printer, delete the printer in Control Panel/Printers, then > plug the printer back in it will reinstall and work again for another day, > but then the problem repeats. I've tried using different USB ports, but that > does not help. > > Any ideas?? > > Thanks It's possible you have an older model printer that is redetected each time you turn your PC on, and for some reason it does not install the drivers automatically when it redetects. |
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