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Welcome to Vista Forums we are your forum to discuss Windows Vista x64 and x86 systems. Whether you need help or just want to post an idea you have on Vista, this is the forum for you.
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| | #1 (permalink) |
| Guest | Vista & Dell All in One (AIO) printer I recently upgraded my laptop to Vista Home Premium. Now I can not print to my Dell 922 AIO. I have downloaded the latest Vista drivers from Dell. The driver install appears to work fine; however, when I try to print the queue stacks up and I get a message about not being able to communicate with the printer, please check the cable, restart, and other trouble shooting suggestions. No luck...anybody have a solution? Thanks! |
My System Specs![]() |
| | #2 (permalink) |
| Guest | RE: Vista & Dell All in One (AIO) printer I upgraded to vista with a dell aio 926. It is very important to uninstall the old driver and DISCONNECT the printer from the system when you install the new drivers. Have the system up and running with the new drivers installed then plug in the printer. "CJ" wrote: > I recently upgraded my laptop to Vista Home Premium. Now I can not > print to my Dell 922 AIO. I have downloaded the latest Vista drivers > from Dell. The driver install appears to work fine; however, when I > try to print the queue stacks up and I get a message about not being > able to communicate with the printer, please check the cable, restart, > and other trouble shooting suggestions. No luck...anybody have a > solution? Thanks! > > |
My System Specs![]() |
| | #3 (permalink) |
| Guest | Re: Vista & Dell All in One (AIO) printer Thanks farbuncle. You led me down the path I needed to be heading. The key was to uninstall (completely) and then disconnect from the network/Internet so Vista couldn't find a driver anywhere to default to. This is what worked for me...I got help from farbuncle and a forum on Dell's website. 1. Download the latest Vista driver. 2. Disconnect the PC from the network/Internet 3. Delete the printer 4. Disconnect the printer from the PC 5. Uninstall the software from Device Manager (you have to choose view, show hidden devices). Right click on the printer and choose uninstall. 6. Uninstall the software from the program group or the control panel. 7. Reboot 8. Delete everything in C:\windows\system32\spool\drivers\w32x86\ 9. Install the Vista Driver reconnecting the printer when the driver install calls for it. I still can't share my printer across the network. If I try to connect to the printer (attached to an XP SP2 Pro box) the driver "breaks" and I have to perform the same process all over again. The same seems to be true if I reverse the connection and share it from my Vista box. Anyone know of a wireless print server that will support the Dell 922? |
My System Specs![]() |
| | #4 (permalink) |
| Guest | Re: Vista & Dell All in One (AIO) printer The Dell 3300 Wireless Printer Adapter will work fine. Neil Mark O. Almario Resolution Specialist Dell Consumer Technical Support "CJ" <CDog71@gmail.com> wrote in message news:1177704813.487000.9040@s33g2000prh.googlegroups.com... > Thanks farbuncle. You led me down the path I needed to be heading. > The key was to uninstall (completely) and then disconnect from the > network/Internet so Vista couldn't find a driver anywhere to default > to. > > This is what worked for me...I got help from farbuncle and a forum on > Dell's website. > > 1. Download the latest Vista driver. > 2. Disconnect the PC from the network/Internet > 3. Delete the printer > 4. Disconnect the printer from the PC > 5. Uninstall the software from Device Manager (you have to choose > view, show hidden devices). Right click on the printer and choose > uninstall. > 6. Uninstall the software from the program group or the control panel. > 7. Reboot > 8. Delete everything in C:\windows\system32\spool\drivers\w32x86\ > 9. Install the Vista Driver reconnecting the printer when the driver > install calls for it. > > I still can't share my printer across the network. If I try to > connect to the printer (attached to an XP SP2 Pro box) the driver > "breaks" and I have to perform the same process all over again. The > same seems to be true if I reverse the connection and share it from my > Vista box. Anyone know of a wireless print server that will support > the Dell 922? > |
My System Specs![]() |
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