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| Guest | 2 Month old Hp9100 Laptop printer scanner problems I upgraded my wifes comp. to a HP laptop and it has Vista installed which I did install. The 'All-in-One 3180' printer scanner software doesn't work. I was in a chat with HP for about 1 1/2 Hrs. uninstalling and re-installing the program. Also reset Active-X which was set right to begin with. Al the time I spent on line with HP didn't solve the problem. Also I have been on line with Norton because there AV program won't "auto-update". That is another can of worms though. I would have been happy enough with an XP Pro edition but HP wouldn't sell it. They said Vista was only available. Vista has cost me more unfruitful hours than I care to talk about. I have got the scanner /printer working with a third part software though. |
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| | #2 (permalink) |
| Guest | Re: 2 Month old Hp9100 Laptop printer scanner problems You did use the Vista drivers for the 3180 didn't you, released in March because I doubt the CD included with the All in One has anything Vista related on it. http://h10025.www1.hp.com/ewfrf/wc/s...146331&lang=en -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "drker" <drker@discussions.microsoft.com> wrote in message news:20A77ECE-15FE-43C9-B801-9BCE7DF8D695@microsoft.com... >I upgraded my wifes comp. to a HP laptop and it has Vista installed which I > did install. The 'All-in-One 3180' printer scanner software doesn't work. > I > was in a chat with HP for about 1 1/2 Hrs. uninstalling and re-installing > the > program. Also reset Active-X which was set right to begin with. Al the > time I > spent on line with HP didn't solve the problem. > Also I have been on line with Norton because there AV program won't > "auto-update". That is another can of worms though. I would have been > happy > enough with an XP Pro edition but HP wouldn't sell it. They said Vista was > only available. Vista has cost me more unfruitful hours than I care to > talk > about. > I have got the scanner /printer working with a third part software though. |
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| | #3 (permalink) |
| Guest | Re: 2 Month old Hp9100 Laptop printer scanner problems "Cari (MS-MVP)" wrote: > You did use the Vista drivers for the 3180 didn't you, released in March > because I doubt the CD included with the All in One has anything Vista > related on it. > http://h10025.www1.hp.com/ewfrf/wc/s...146331&lang=en > -- > Cari (MS-MVP) > Windows Technologies - Printing & Imaging > http://www.coribright.com/windows > > "drker" <drker@discussions.microsoft.com> wrote in message > news:20A77ECE-15FE-43C9-B801-9BCE7DF8D695@microsoft.com... > >I upgraded my wifes comp. to a HP laptop and it has Vista installed which I > > did install. The 'All-in-One 3180' printer scanner software doesn't work. > > I > > was in a chat with HP for about 1 1/2 Hrs. uninstalling and re-installing > > the > > program. Also reset Active-X which was set right to begin with. Al the > > time I > > spent on line with HP didn't solve the problem. > > Also I have been on line with Norton because there AV program won't > > "auto-update". That is another can of worms though. I would have been > > happy > > enough with an XP Pro edition but HP wouldn't sell it. They said Vista was > > only available. Vista has cost me more unfruitful hours than I care to > > talk > > about. > > I have got the scanner /printer working with a third part software though. > > Idid use the 156MB driver but even after that it still asked for installation disk. Thank's |
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