Windows Vista Forums

Xerox Phaser 6100 reprints everything on startup

  1. #1


    markporter Guest

    Xerox Phaser 6100 reprints everything on startup

    I'm using a Xerox Phaser 6100 and connecting to it via the ethernet port on
    my computer. It prints everything fine, but then when I restart the computer
    it insists on printing everything again, so I get into the office each
    morning to discover that the printer is printing yesterday's items a second
    time.

    I've already disabled the Xerox Printing Scout since that was crashing every
    few seconds, but I can't work out why the computer would do this if
    everything has already printed successfully.

      My System SpecsSystem Spec

  2. #2


    Alan Morris [MSFT] Guest

    Re: Xerox Phaser 6100 reprints everything on startup

    Are the jobs retained in the queue after they are printed?

    HP has this issue and it can be corrected by unchecking Bidirectional on the
    Ports tab of printer properties.

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.

    "markporter" <markporter@discussions.microsoft.com> wrote in message
    news:FE0A2E82-9BE8-46AE-9DD7-F140A2ACF03C@microsoft.com...
    > I'm using a Xerox Phaser 6100 and connecting to it via the ethernet port
    > on
    > my computer. It prints everything fine, but then when I restart the
    > computer
    > it insists on printing everything again, so I get into the office each
    > morning to discover that the printer is printing yesterday's items a
    > second
    > time.
    >
    > I've already disabled the Xerox Printing Scout since that was crashing
    > every
    > few seconds, but I can't work out why the computer would do this if
    > everything has already printed successfully.




      My System SpecsSystem Spec

  3. #3


    markporter Guest

    Re: Xerox Phaser 6100 reprints everything on startup

    Yes the jobs are, they seem to keep the status "sent to printer" and not get
    beyond that.

    Having said that, I upgraded the firmware and did a new install of the
    printer on my machine with slightly different drivers and I now seem to have
    one working version and one broken version.

    M

    "Alan Morris [MSFT]" wrote:

    > Are the jobs retained in the queue after they are printed?
    >
    > HP has this issue and it can be corrected by unchecking Bidirectional on the
    > Ports tab of printer properties.
    >
    > --
    > Alan Morris
    > Windows Printing Team
    > Search the Microsoft Knowledge Base here:
    > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
    >
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    >
    > "markporter" <markporter@discussions.microsoft.com> wrote in message
    > news:FE0A2E82-9BE8-46AE-9DD7-F140A2ACF03C@microsoft.com...
    > > I'm using a Xerox Phaser 6100 and connecting to it via the ethernet port
    > > on
    > > my computer. It prints everything fine, but then when I restart the
    > > computer
    > > it insists on printing everything again, so I get into the office each
    > > morning to discover that the printer is printing yesterday's items a
    > > second
    > > time.
    > >
    > > I've already disabled the Xerox Printing Scout since that was crashing
    > > every
    > > few seconds, but I can't work out why the computer would do this if
    > > everything has already printed successfully.

    >
    >
    >


      My System SpecsSystem Spec

  4. #4


    Alan Morris [MSFT] Guest

    Re: Xerox Phaser 6100 reprints everything on startup

    When the jobs are in the "sent to printer" state the monitor of bidi
    supported by the device is supposed to send information back to the spooler
    when the job is actually printed. I suppose Print Scout might have
    performed this function.

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.

    "markporter" <markporter@discussions.microsoft.com> wrote in message
    news:E3DE6D0D-849A-4DB5-AE42-CC9FD61EC751@microsoft.com...
    > Yes the jobs are, they seem to keep the status "sent to printer" and not
    > get
    > beyond that.
    >
    > Having said that, I upgraded the firmware and did a new install of the
    > printer on my machine with slightly different drivers and I now seem to
    > have
    > one working version and one broken version.
    >
    > M
    >
    > "Alan Morris [MSFT]" wrote:
    >
    >> Are the jobs retained in the queue after they are printed?
    >>
    >> HP has this issue and it can be corrected by unchecking Bidirectional on
    >> the
    >> Ports tab of printer properties.
    >>
    >> --
    >> Alan Morris
    >> Windows Printing Team
    >> Search the Microsoft Knowledge Base here:
    >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
    >>
    >> This posting is provided "AS IS" with no warranties, and confers no
    >> rights.
    >>
    >> "markporter" <markporter@discussions.microsoft.com> wrote in message
    >> news:FE0A2E82-9BE8-46AE-9DD7-F140A2ACF03C@microsoft.com...
    >> > I'm using a Xerox Phaser 6100 and connecting to it via the ethernet
    >> > port
    >> > on
    >> > my computer. It prints everything fine, but then when I restart the
    >> > computer
    >> > it insists on printing everything again, so I get into the office each
    >> > morning to discover that the printer is printing yesterday's items a
    >> > second
    >> > time.
    >> >
    >> > I've already disabled the Xerox Printing Scout since that was crashing
    >> > every
    >> > few seconds, but I can't work out why the computer would do this if
    >> > everything has already printed successfully.

    >>
    >>
    >>




      My System SpecsSystem Spec

Xerox Phaser 6100 reprints everything on startup

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