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06-08-2007
| #1 (permalink) |
| | adding network printer One of my users is having trouble adding a printer. Whenever they choose wireless, network or bluetooth printer, Windows Explorer crashes, restarts, and the add printer dialog box disappears. The exact message sequence is: "Windows Explorer has stopped working. Windows is checking for a solution to the problem." That box disappears and I get "Windows Explorer is restarting." |
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06-08-2007
| #2 (permalink) |
| | RE: adding network printer I should have done a better search of this site first. I will try the solution found earlier to see if that works. "Sam" wrote: > One of my users is having trouble adding a printer. Whenever they choose > wireless, network or bluetooth printer, Windows Explorer crashes, restarts, > and > the add printer dialog box disappears. The exact message sequence is: > "Windows Explorer has stopped working. Windows is checking for a solution to > the problem." That box disappears and I get "Windows Explorer is restarting." > |
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