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Vista Tutorial - fax and scan program does not work

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Old 06-12-2007   #1 (permalink)
drchenomd
Guest


 
 

fax and scan program does not work

My Vista Ultimate machine used to work for faxing. Recently it does not work
any more.

In the Fax and Scan window, when I click "New Fax" to start faxing, the
whole window turn grey and become inactive. The Error Massege was:

Micorsoft Windows Fax and Scan has stopped working.
A problem caused the program to stop working correctly. Windows will close
the program and notify you if a solution is available.

So far, this program is still not working.

Please help!

My System SpecsSystem Spec
Old 06-12-2007   #2 (permalink)
Russ Valentine [MVP-Outlook]
Guest


 
 

Re: fax and scan program does not work

You're the only one who might have a clue. You were there. We weren't. What
steps produced this change? What do you see in Event viewer?
--
Russ Valentine
[MVP-Outlook]
"drchenomd" <drchenomd@discussions.microsoft.com> wrote in message
news:F20D7C7E-37BB-4959-9E15-13DA12D2700D@microsoft.com...
> My Vista Ultimate machine used to work for faxing. Recently it does not
> work
> any more.
>
> In the Fax and Scan window, when I click "New Fax" to start faxing, the
> whole window turn grey and become inactive. The Error Massege was:
>
> Micorsoft Windows Fax and Scan has stopped working.
> A problem caused the program to stop working correctly. Windows will close
> the program and notify you if a solution is available.
>
> So far, this program is still not working.
>
> Please help!



My System SpecsSystem Spec
Old 01-22-2008   #3 (permalink)
Ricardo
Guest


 
 

Re: fax and scan program does not work


Did somebody knew how to solve this issue. I have exactly the same
problem


--
Ricardo
Posted via http://www.vistaheads.com

My System SpecsSystem Spec
Old 01-22-2008   #4 (permalink)
Hal Hostetler [MVP P/I]
Guest


 
 

Re: fax and scan program does not work

It would probably help a great deal if you'd refresh our memories and tell
us about the issue you're having. Please include any error messages.

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Ricardo" <Ricardo.33l7sd@xxxxxx-mx.forums.vistaheads.com> wrote in message
news:Ricardo.33l7sd@xxxxxx-mx.forums.vistaheads.com...
Quote:

>
> Did somebody knew how to solve this issue. I have exactly the same
> problem
>
>
> --
> Ricardo
> Posted via http://www.vistaheads.com
>

My System SpecsSystem Spec
Old 01-22-2008   #5 (permalink)
huwyngr
Guest


 
 

Re: fax and scan program does not work

As Hal said:

<< It would probably help a great deal if you'd refresh our memories
and tell us about the issue you're having. *Please include any error
messages. >>

To say nothing of saying which version of VISTA you are using since not
all versions have the Fax & Scan utility in them.

What make and model is the printer/multifunction device? How is it
connected to the PC -- USB?

My System SpecsSystem Spec
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