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Can't Print

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Old 06-17-2007   #1 (permalink)
Corinne
Guest


 

Can't Print

My husband is network savvy and has installed printer drivers on my Toshiba
Satellite laptop that runs Vista Home premium. We have two desktops and
three printers. With our desktops we can print on any of the three printers.
With my laptop, we can print on NONE of the three printers. The laptop sees
them, we hit print and get absolutely nothing. Nothing appears in the queue,
nothing prints. Can anyone help?
Old 06-18-2007   #2 (permalink)
Cari \(MS-MVP\)
Guest


 

Re: Can't Print

See:
http://www.microsoft.com/technet/net.../vista_fp.mspx

--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Corinne" <Corinne@discussions.microsoft.com> wrote in message
news:1D80EF0A-5B09-4BEB-BF6F-445C98AF9349@microsoft.com...
> My husband is network savvy and has installed printer drivers on my
> Toshiba
> Satellite laptop that runs Vista Home premium. We have two desktops and
> three printers. With our desktops we can print on any of the three
> printers.
> With my laptop, we can print on NONE of the three printers. The laptop
> sees
> them, we hit print and get absolutely nothing. Nothing appears in the
> queue,
> nothing prints. Can anyone help?


Old 06-18-2007   #3 (permalink)
Corinne
Guest


 

Re: Can't Print

Well, I was looking at that last night and I'm looking at that article again
today. The printer is definitely shared, the laptop sees it, but nothing
prints. In fact, when I click on "properties" in the printer dialog box (so
I can change to color or change to Fast Draft), no properties will even come
up. The next box blips down as fast as it came up. I'll show this to my DH
and see if he can make heads or tails out of it. Again, he's a computer guy
but Vista is not the easiest thing to work with.

Thanks.

"Cari (MS-MVP)" wrote:

> See:
> http://www.microsoft.com/technet/net.../vista_fp.mspx
>
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "Corinne" <Corinne@discussions.microsoft.com> wrote in message
> news:1D80EF0A-5B09-4BEB-BF6F-445C98AF9349@microsoft.com...
> > My husband is network savvy and has installed printer drivers on my
> > Toshiba
> > Satellite laptop that runs Vista Home premium. We have two desktops and
> > three printers. With our desktops we can print on any of the three
> > printers.
> > With my laptop, we can print on NONE of the three printers. The laptop
> > sees
> > them, we hit print and get absolutely nothing. Nothing appears in the
> > queue,
> > nothing prints. Can anyone help?

>
>

Old 06-18-2007   #4 (permalink)
Corinne
Guest


 

Re: Can't Print

Here is more info on our network. Parent's PC is XP Home SP2 with HP DeskJet
5550 printer. Kid's PC is XP Home SP2 with HP LJ6 and Epson CX3800 printers.
Laptop is Vista Home with no local printers defined. All 3 PCs have the
same workgroup name. I changed the network type on the laptop to Private.
I can print from the 2 XP Home PCs to any of the 3 printers.

From the laptop I can see the printers on Parent's and Kid's PCs. I have a
print queue to the DeskJet 5550 on the laptop. When I try to print to the
DeskJet 5550 from Word on the laptop I see the document spool on the laptop.
The print queue then shows the document printing (sending it to the Parent's
PC) but nothing shows on the DeskJet print queue on the Parent's PC and
nothing prints.

When I try to create a print queue on the laptop for either of the printers
on the Kid's PC, I can see the print queue under the Kid's PC but when I
click "Next" I get a message that says "Access Denied".

Any ideas?

Mark

"Cari (MS-MVP)" wrote:

> See:
> http://www.microsoft.com/technet/net.../vista_fp.mspx
>
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "Corinne" <Corinne@discussions.microsoft.com> wrote in message
> news:1D80EF0A-5B09-4BEB-BF6F-445C98AF9349@microsoft.com...
> > My husband is network savvy and has installed printer drivers on my
> > Toshiba
> > Satellite laptop that runs Vista Home premium. We have two desktops and
> > three printers. With our desktops we can print on any of the three
> > printers.
> > With my laptop, we can print on NONE of the three printers. The laptop
> > sees
> > them, we hit print and get absolutely nothing. Nothing appears in the
> > queue,
> > nothing prints. Can anyone help?

>
>

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