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Intermittent Printing On Vista

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Old 06-17-2007   #1 (permalink)
jim.haselmaier@comcast.net
Guest


 

Intermittent Printing On Vista

I have an HP laptop running Vista connected via USB to an HP OfficeJet
v40xi all-in-one. HP says that the driving for this printer is
included in the Vista OS.

Printing happens intermittently. Sometimes it prints just fine.
Other times it prints part of a page. When this occurs the status for
the job in Vista's print queue is "Error - Printing". Most times,
when this occurs, I can't delete the job and I must reboot the machine
in order to trying printing again.

Any ideas on what might be causing this?

Thanks.

Jim

Old 06-18-2007   #2 (permalink)
Cari \(MS-MVP\)
Guest


 

Re: Intermittent Printing On Vista

It's more likely to be hardware related than Vista related.... check the USB
cable, and also check that the USB ports are not set to go to sleep when not
being used (in Device Manager).
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

<jim.haselmaier@comcast.net> wrote in message
news:1182138117.372706.166900@k79g2000hse.googlegroups.com...
>I have an HP laptop running Vista connected via USB to an HP OfficeJet
> v40xi all-in-one. HP says that the driving for this printer is
> included in the Vista OS.
>
> Printing happens intermittently. Sometimes it prints just fine.
> Other times it prints part of a page. When this occurs the status for
> the job in Vista's print queue is "Error - Printing". Most times,
> when this occurs, I can't delete the job and I must reboot the machine
> in order to trying printing again.
>
> Any ideas on what might be causing this?
>
> Thanks.
>
> Jim
>


Old 06-22-2007   #3 (permalink)
Haselsmasher
Guest


 

Re: Intermittent Printing On Vista


1. USB ports not set to go to sleep.
2. New USB cable installed.

No change. Any other ideas for things I should investigate?

Thanks.

Jim

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