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Vista - Printer Problem - Can't Uninstall

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Old 06-20-2007   #1 (permalink)
Kevin Young


 
 

Printer Problem - Can't Uninstall

I'm having problems trying to uninstall a network printer that I suspect
installed XP drivers. The print spooler app keeps crashing and even when I
go in to Services and restart the spooler as soon as I try to delete the
offending printer the spooler program crashes. I can restart the spooler
attempt to delete the printrer again but the spooler shuts down again.
Anyone have any suggestions how I can get around this to delete the printer?


My System SpecsSystem Spec
Old 06-20-2007   #2 (permalink)
Alan Morris [MSFT]


 
 

Re: Printer Problem - Can't Uninstall

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Kevin Young" <ky.nntp@sent.com> wrote in message
news:CBBAF431-62A6-40F2-B78E-BD1A8D03B210@microsoft.com...
> I'm having problems trying to uninstall a network printer that I suspect
> installed XP drivers. The print spooler app keeps crashing and even when
> I go in to Services and restart the spooler as soon as I try to delete the
> offending printer the spooler program crashes. I can restart the spooler
> attempt to delete the printrer again but the spooler shuts down again.
> Anyone have any suggestions how I can get around this to delete the
> printer?



My System SpecsSystem Spec
Old 06-21-2007   #3 (permalink)
Kevin Young


 
 

Re: Printer Problem - Can't Uninstall

Thank You very much, following the instructions on the site did the trick.

"Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message
news:OKChGs1sHHA.4916@TK2MSFTNGP04.phx.gbl...
> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "Kevin Young" <ky.nntp@sent.com> wrote in message
> news:CBBAF431-62A6-40F2-B78E-BD1A8D03B210@microsoft.com...
>> I'm having problems trying to uninstall a network printer that I suspect
>> installed XP drivers. The print spooler app keeps crashing and even when
>> I go in to Services and restart the spooler as soon as I try to delete
>> the offending printer the spooler program crashes. I can restart the
>> spooler attempt to delete the printrer again but the spooler shuts down
>> again. Anyone have any suggestions how I can get around this to delete
>> the printer?

>
>

My System SpecsSystem Spec
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