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| | #1 (permalink) |
| | Vista won't 'recognise printer and scanner I have just jumped from 98 to Vista but my scanner (Canon) and printer (Lexmark) were both fairly new so I have tried to install them on my new computer. They are both showing up as installed, but when I try to use the scanner is says 'no power' (it draws power from the computer via usb and IS hooked up) and the printer just isn't taking instructions through the computer - nothing shows up on print ques etc. Any help would be greatly appreciated! Also I am using Modzilla and it doesn't want to let me load up any of the microsoft pages? Is this normal? And finally (!!) I transferred all my music files from my old computer and the new one, using Windows media centre, won't let me play them quoting 'drm licence' or similar. When I try to get a licence, it says I don't have the right windows 'plug ins'. The music was all mine, but I just can't be bothered reloading it all over again. thank you in advance to anyone who can help -- Sally - confused non techy, but trying to get to grips with Vista!! |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Vista won't 'recognise printer and scanner 1. Did you get the Vista drivers from the Canon and Lexmark websites and install them BEFORE you connected the scanner and printer to the new PC? Since Vista was only released in January, I would not expect the CDs that camer with the devices to have any knowledge of what Vista is. 2. Yes, it's perfectly normal for Mozilla not to correctly display Microsoft pages. Use Internet Explorer for when you want to connect to them. 3. You seem to have forgotten to transfer the licenses that were on the 98 PC. You did remember to back up the licenses, didn't you? If not, you might have lost them all. All iTunes and other online legitimate music sites use Digital Rights Management for their files. You agreed to this when you purchased the music. Contact the site(s) in question for further assistance. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Sally M" <SallyM@discussions.microsoft.com> wrote in message news:6C5DF109-6DE6-44BB-B6D8-2E55952C9B90@microsoft.com... >I have just jumped from 98 to Vista but my scanner (Canon) and printer > (Lexmark) were both fairly new so I have tried to install them on my new > computer. They are both showing up as installed, but when I try to use the > scanner is says 'no power' (it draws power from the computer via usb and > IS > hooked up) and the printer just isn't taking instructions through the > computer - nothing shows up on print ques etc. > Any help would be greatly appreciated! > > Also I am using Modzilla and it doesn't want to let me load up any of the > microsoft pages? Is this normal? > > And finally (!!) I transferred all my music files from my old computer and > the new one, using Windows media centre, won't let me play them quoting > 'drm > licence' or similar. When I try to get a licence, it says I don't have the > right windows 'plug ins'. The music was all mine, but I just can't be > bothered reloading it all over again. > > thank you in advance to anyone who can help > -- > Sally - confused non techy, but trying to get to grips with Vista!! |
My System Specs![]() |
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