Today switched on the PC and wanted to printout a page. My HP 7960 printer
came up with the error message that the "black/grey No.56 cartridge was not
compatible with this printer". This cartridge has been in my printer for
some months and working correctly. I decided to refill the cartridge as I
had done before, but am still getting the same error message, anyone any
ideas.
I must admit if I get any more problems after the HP fiasco over drivers for
Vista then I will be looking at another printer manufacturer.

Try a new cartridge.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"swiftflo" <peter.stevenson65@ntlworld.com> wrote in message
news:486DA44F-2F84-421D-8D25-541B075041CB@microsoft.com...
> Today switched on the PC and wanted to printout a page. My HP 7960 printer
> came up with the error message that the "black/grey No.56 cartridge was
> not compatible with this printer". This cartridge has been in my printer
> for some months and working correctly. I decided to refill the cartridge
> as I had done before, but am still getting the same error message, anyone
> any ideas.
> I must admit if I get any more problems after the HP fiasco over drivers
> for Vista then I will be looking at another printer manufacturer.

In article <486DA44F-2F84-421D-8D25-541B075041CB@microsoft.com>, Swiftflo
wrote:

> My HP 7960 printer*
> came up with the error message that the "black/grey No.56 cartridge was not*
> compatible with this printer".

.....

> I decided to refill the cartridge as I*had done before, but am still getting
> the same error message, anyone any*ideas.

That's probably the problem. Put in an original genuine HP cartridge and see
if the error message goes away.

You have a great printer there from all I hear about it. I have a PS8250 which
has the 6 fixed ink tanks and moving heads with a recycling system for saving
ink when you clean the heads.

Note this from a detailed review of the PS7960 --
http://photo.net/equipment/hp/hp7960/

<< Note that the HP ink cartridges include an integral print head, so each
time you change the cartridge, you change the print head. This means that
clogged print heads are rare since the print head is always pretty new, and
even if a clog should occur and can't be fixed, changing the cartridge will
fix the problem >>

Personally I prefer to be more sure of quality of print than to save by
refilling cartridges.

Thanks for your replies, I thought maybe a new cartridge might be required.
I must admit though I have no problems over the last couple of years with
refilled cartridges.

"huwyngr" <Hugh_Wyn_Griffith@simpilot.net> wrote in message
news:VA.00000426.002c56d4@unspam.tampabay.rr.com...
> In article <486DA44F-2F84-421D-8D25-541B075041CB@microsoft.com>, Swiftflo
> wrote:
>
>> My HP 7960 printer
>> came up with the error message that the "black/grey No.56 cartridge was
>> not
>> compatible with this printer".
>
> ....
>
>> I decided to refill the cartridge as I had done before, but am still
>> getting
>> the same error message, anyone any ideas.
>
> That's probably the problem. Put in an original genuine HP cartridge and
> see
> if the error message goes away.
>
> You have a great printer there from all I hear about it. I have a PS8250
> which
> has the 6 fixed ink tanks and moving heads with a recycling system for
> saving
> ink when you clean the heads.
>
> Note this from a detailed review of the PS7960 --
> http://photo.net/equipment/hp/hp7960/
>
> << Note that the HP ink cartridges include an integral print head, so each
> time you change the cartridge, you change the print head. This means that
> clogged print heads are rare since the print head is always pretty new,
> and
> even if a clog should occur and can't be fixed, changing the cartridge
> will
> fix the problem >>
>
> Personally I prefer to be more sure of quality of print than to save by
> refilling cartridges.
>

Even if it is only for diagnosis, it's the first step if you are using
refilled.

If you put in a new HP original and get the same error message then it
points you in another direction.

When you buy a new cartridge, look for the largest contents you can
find. Beware of multipacks unless you are sure you will install the
second one before the Install by date which is the warranty on it. And
of course don't use the multiple grays unless you are printing B&W
photographs for which they help give superb results.

Someothing else to watch out for but which may or may not be true for
the PS7960 is the Photo Value Packs. For my PS8250 the cartridges have
less ink in them than the normal retail packages on the grounds that
they supply enough ink to print the 100 sheets of photo paper that
comes with them.

I bought one for the 8250 since the pack with 150 sheets of 4 x 6 in
paper was much less than price as just the normal retail collection of
6 cartridges! Then on the package (and implied on the website now) is
that they are not normally filled!

I just checked the HP website at:

http://www.shopping.hp.com/supmodel/...A?jumpid=in_r3
29_search//PS+7960_Q3020A

and their prices are remarkably reasonable since they offer free next
day shipping! I checked out ATLEX in Florida who are well thought of
for genuine inks and toner and they wanted as much to ship one
cartridge (which was $2 less than HP) as the cartridge cost!

Do let us know about how you get on.

Thanks for all you replies. I have ordered a new No.56 Cartridge, at the
moment I have installed the No.59 Cartridge and all seem to be working okay.
I am aware of the "Value Packs" but have not used these. We have in the UK a
company who send out a mailing pack for you to send to them your empty
cartridge, on receipt they clean out your old cartridge and then refill it
and give a warranty so I am awaiting to give that a try also.

"swiftflo" <peter.stevenson65@ntlworld.com> wrote in message
news:486DA44F-2F84-421D-8D25-541B075041CB@microsoft.com...
> Today switched on the PC and wanted to printout a page. My HP 7960 printer
> came up with the error message that the "black/grey No.56 cartridge was
> not compatible with this printer". This cartridge has been in my printer
> for some months and working correctly. I decided to refill the cartridge
> as I had done before, but am still getting the same error message, anyone
> any ideas.
> I must admit if I get any more problems after the HP fiasco over drivers
> for Vista then I will be looking at another printer manufacturer.

In article <5716AADB-383A-4051-922C-E08684895B2F@microsoft.com>, Swiftflo
wrote:

> We have in the UK a*
> company who send out a mailing pack for you to send to them your empty*
> cartridge, on receipt they clean out your old cartridge

I didn't realize you were in the UK or I wouldn't have given you US
information.

Over here, Staples for example give you a $3 discount voucher for each
empty cartridge you turn over.

PS The 57 cartirdge is a very expensive way to get black and white
printing!

Yes I realize this, but hopefully this will only be for a few days. I am
saving up as much of my printing as I possibly can.

"huwyngr" <Hugh_Wyn_Griffith@simpilot.net> wrote in message
news:VA.0000042c.00549811@unspam.tampabay.rr.com...
> In article <5716AADB-383A-4051-922C-E08684895B2F@microsoft.com>, Swiftflo
> wrote:
>
>> We have in the UK a
>> company who send out a mailing pack for you to send to them your empty
>> cartridge, on receipt they clean out your old cartridge
>
> I didn't realize you were in the UK or I wouldn't have given you US
> information.
>
> Over here, Staples for example give you a $3 discount voucher for each
> empty cartridge you turn over.
>
> PS The 57 cartirdge is a very expensive way to get black and white
> printing!
>
>
>

Look forward to hearing from you.

Received and installed a re-engineered No.56 Cartridge today, this now works
okay with no problems. It would seem that there is a limit as to how many
times these HP cartridges can be refilled, I had refilled it twice already
before I started to get printer error messages.

"huwyngr" <Hugh_Wyn_Griffith@simpilot.net> wrote in message
news:VA.0000042f.0079ab85@unspam.tampabay.rr.com...
> Look forward to hearing from you.
>