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Vista - CanoScan N670U Driver not seen by scanning programs

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Old 07-12-2007   #1 (permalink)
Lee Lord


 
 

CanoScan N670U Driver not seen by scanning programs

I recently got a new computer with Vista Premium. I connected my Canon N670U
and immeditely it found new hardware and installed the appropriate driver.
When I access Adobe PhotoDeluxe, which I normally use to scan, or other such
programs to scan, the program doesn't see the scanner although it shows in
Device Manger as working properly. Even CanoScan's Tool Bar "options" which
should display Canoscan N670U as active, doesn't. No program recognized the
scanner's driver/sofware. Any suggestions would be appreciated. Thank you!

--
Lee Lord

My System SpecsSystem Spec
Old 07-15-2007   #2 (permalink)
Cari \(MS-MVP\)


 
 

Re: CanoScan N670U Driver not seen by scanning programs

Install software BEFORE connecting scanner.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Lee Lord" <LeeLord@discussions.microsoft.com> wrote in message
news:37120BFB-148D-4636-BB66-53D18BC0775F@microsoft.com...
>I recently got a new computer with Vista Premium. I connected my Canon
>N670U
> and immeditely it found new hardware and installed the appropriate driver.
> When I access Adobe PhotoDeluxe, which I normally use to scan, or other
> such
> programs to scan, the program doesn't see the scanner although it shows in
> Device Manger as working properly. Even CanoScan's Tool Bar "options"
> which
> should display Canoscan N670U as active, doesn't. No program recognized
> the
> scanner's driver/sofware. Any suggestions would be appreciated. Thank
> you!
>
> --
> Lee Lord


My System SpecsSystem Spec
Old 07-15-2007   #3 (permalink)
Lee Lord


 
 

Re: CanoScan N670U Driver not seen by scanning programs

Thanks so much for the suggestion. I'll install the software prior to
attaching the scanner. Lee
--
Lee Lord


"Cari (MS-MVP)" wrote:

> Install software BEFORE connecting scanner.
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "Lee Lord" <LeeLord@discussions.microsoft.com> wrote in message
> news:37120BFB-148D-4636-BB66-53D18BC0775F@microsoft.com...
> >I recently got a new computer with Vista Premium. I connected my Canon
> >N670U
> > and immeditely it found new hardware and installed the appropriate driver.
> > When I access Adobe PhotoDeluxe, which I normally use to scan, or other
> > such
> > programs to scan, the program doesn't see the scanner although it shows in
> > Device Manger as working properly. Even CanoScan's Tool Bar "options"
> > which
> > should display Canoscan N670U as active, doesn't. No program recognized
> > the
> > scanner's driver/sofware. Any suggestions would be appreciated. Thank
> > you!
> >
> > --
> > Lee Lord

>
>

My System SpecsSystem Spec
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