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Upgraded to Vista Ultimate and cannot now print from Internet Expl

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Old 07-22-2007   #1 (permalink)
fcat317
Guest


 

Upgraded to Vista Ultimate and cannot now print from Internet Expl

I have a HP a1540n computer and a HP Officejet 6310 printer. I use an USB
cable for connection of the printer. I "upgraded" to Vista Ultimate from XP
Pro, and now unable to print anything while using Windows Internet Explorer.
I can print when using ANY other browser. How can I fix this problem?

My System SpecsSystem Spec
Old 07-22-2007   #2 (permalink)
BillR [MVP]
Guest


 

Re: Upgraded to Vista Ultimate and cannot now print from Internet Expl

Have you tried Vista drivers with it?
http://h10025.www1.hp.com/ewfrf/wc/s...119598&lang=en

--
Bill R MVP
"fcat317" <fcat317@discussions.microsoft.com> wrote in message
news:4D1C415C-9FAA-4C3A-9214-1C4C81640985@microsoft.com...
>I have a HP a1540n computer and a HP Officejet 6310 printer. I use an USB
> cable for connection of the printer. I "upgraded" to Vista Ultimate from
> XP
> Pro, and now unable to print anything while using Windows Internet
> Explorer.
> I can print when using ANY other browser. How can I fix this problem?


My System SpecsSystem Spec
Old 07-23-2007   #3 (permalink)
fcat317
Guest


 

Re: Upgraded to Vista Ultimate and cannot now print from Internet

Yes, I have downloaded all HP 6310 printer drivers for Vista from HP and
Microsoft, and I update automactically every night.

"BillR [MVP]" wrote:

> Have you tried Vista drivers with it?
> http://h10025.www1.hp.com/ewfrf/wc/s...119598&lang=en
>
> --
> Bill R MVP
> "fcat317" <fcat317@discussions.microsoft.com> wrote in message
> news:4D1C415C-9FAA-4C3A-9214-1C4C81640985@microsoft.com...
> >I have a HP a1540n computer and a HP Officejet 6310 printer. I use an USB
> > cable for connection of the printer. I "upgraded" to Vista Ultimate from
> > XP
> > Pro, and now unable to print anything while using Windows Internet
> > Explorer.
> > I can print when using ANY other browser. How can I fix this problem?

>

My System SpecsSystem Spec
Old 07-30-2007   #4 (permalink)
Dan [MSFT]
Guest


 

Re: Upgraded to Vista Ultimate and cannot now print from Internet

Are you running in low rights? There is a known problem with some HP
drivers + IE's low rights mode. You can check this easily enough by running
IE without the low rights mode & printing something on your local machine.

If this turns out to be your problem, you need to talk to HP for a fix.

Dan

"fcat317" <fcat317@discussions.microsoft.com> wrote in message
news:8185ADAE-E908-4744-8923-354B66695B45@microsoft.com...
> Yes, I have downloaded all HP 6310 printer drivers for Vista from HP and
> Microsoft, and I update automactically every night.
>
> "BillR [MVP]" wrote:
>
>> Have you tried Vista drivers with it?
>> http://h10025.www1.hp.com/ewfrf/wc/s...119598&lang=en
>>
>> --
>> Bill R MVP
>> "fcat317" <fcat317@discussions.microsoft.com> wrote in message
>> news:4D1C415C-9FAA-4C3A-9214-1C4C81640985@microsoft.com...
>> >I have a HP a1540n computer and a HP Officejet 6310 printer. I use an
>> >USB
>> > cable for connection of the printer. I "upgraded" to Vista Ultimate
>> > from
>> > XP
>> > Pro, and now unable to print anything while using Windows Internet
>> > Explorer.
>> > I can print when using ANY other browser. How can I fix this problem?

>>



My System SpecsSystem Spec
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