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| | #1 (permalink) |
| Guest | Cannot install HP 450 mobile printer I bought a used HP 450 mobile printer, because the ms site said it would work with vista. When I do add printer, it doses not show the printer I need, only a brother printer? When I go to the HP site, it says the driver comes with vista, but I cannot find it? Can anyone help me find the driver in vista, or know of a workaround. Thanks, Newbie cMw |
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| | #2 (permalink) |
| Guest | Re: Cannot install HP 450 mobile printer Have you tried just plugging in the printer and letting Vista detect it and install the drivers? -- I Bleed Blue and Gold GO BEARS! "Newbie cMw" <Newbie cMw@discussions.microsoft.com> wrote in message news:AC445B26-3B86-4AFB-9EB1-61359A946A81@microsoft.com... >I bought a used HP 450 mobile printer, because the ms site said it would work > with vista. > > When I do add printer, it doses not show the printer I need, only a brother > printer? > > When I go to the HP site, it says the driver comes with vista, but I cannot > find it? > > Can anyone help me find the driver in vista, or know of a workaround. > > Thanks, Newbie cMw |
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| | #3 (permalink) |
| Guest | Re: Cannot install HP 450 mobile printer Yes, I have tried that, but for some reason the only drivers that come up when you use add printer is a list of about 4 brother drivers? Any suggestions "Cal Bear '66" wrote: > Have you tried just plugging in the printer and letting Vista detect it and > install the drivers? > > -- > I Bleed Blue and Gold > GO BEARS! > > > "Newbie cMw" <Newbie cMw@discussions.microsoft.com> wrote in message > news:AC445B26-3B86-4AFB-9EB1-61359A946A81@microsoft.com... > >I bought a used HP 450 mobile printer, because the ms site said it would work > > with vista. > > > > When I do add printer, it doses not show the printer I need, only a brother > > printer? > > > > When I go to the HP site, it says the driver comes with vista, but I cannot > > find it? > > > > Can anyone help me find the driver in vista, or know of a workaround. > > > > Thanks, Newbie cMw > > |
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| | #4 (permalink) |
| Guest | Re: Cannot install HP 450 mobile printer In article <2BA09E7A-3A62-465C-B632-88F2314C2B47@microsoft.com>, Newbie cMw wrote: > the only drivers that come up* > when you use add printer is a list of about 4 brother drivers? There's a fix for that if I remember correctly but unfortunately I can't remember the fix! You delete a file and let Windows re-create it. Perhaps someone here can identify it. Google and some looking shows that Alan Morris who is here was working on this back in March/April and I see someone came up with this: http://forums.techarena.in/showthrea...=695912&page=2 ------------------------------------------------------------------- Here is the fix for the "Empty Printer List". C:\windows\inf\INFCACHE.1 is most likely corrupt and should be deleted. You will need to edit its file permissions to give Full Control to the User Group before you will be allowed to delete it. Credit to: Bob (of), Windows Vista Community, Hardware & Devices I personally used this method and it works and works well. But I assume no liability or credit. ---------------------------------------------------------------- I think that is one that worked for me. |
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| | #5 (permalink) |
| Guest | Re: Cannot install HP 450 mobile printer There is not yet a "public" fix for this setup issue. It's not printer related, all PnP installs are toast at this point. I don't install non inbox drivers so I have never needed this fix. This issue is caused by some installer applications working around an XP problem. http://support.microsoft.com/kb/830552/en-us -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "huwyngr" <Hugh_Wyn_Griffith@simpilot.net> wrote in message news:VA.00000498.0058c19e@unspam.tampabay.rr.com... > In article <2BA09E7A-3A62-465C-B632-88F2314C2B47@microsoft.com>, Newbie > cMw wrote: > >> the only drivers that come up >> when you use add printer is a list of about 4 brother drivers? > > There's a fix for that if I remember correctly but unfortunately I > can't remember the fix! You delete a file and let Windows re-create it. > > Perhaps someone here can identify it. > > Google and some looking shows that Alan Morris who is here was working > on this back in March/April and I see someone came up with this: > > http://forums.techarena.in/showthrea...=695912&page=2 > > ------------------------------------------------------------------- > Here is the fix for the "Empty Printer List". > > C:\windows\inf\INFCACHE.1 is most likely corrupt and should be deleted. > You will need to edit its file permissions to give Full Control to the > User Group before you will be allowed to delete it. > > Credit to: Bob (of), Windows Vista Community, Hardware & Devices > > I personally used this method and it works and works well. But I assume > no liability or credit. > ---------------------------------------------------------------- > > I think that is one that worked for me. > |
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| | #6 (permalink) |
| Guest | Re: Cannot install HP 450 mobile printer I'm slightly confused by your reply (so what's new <g>) since deleting that file did work for me in populating the list of printers and it seems to have worked for a number of others. Perhaps you can clarify what I'm not understanding? The link you give does say: 3. Delete the C:\Windows\INF\INFCache.1 file. > I don't install non inbox drivers so I have never needed this fix. You would have in many cases in order to get the same set of facilities in the device as in XP <g> |
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| | #7 (permalink) |
| Guest | Re: Cannot install HP 450 mobile printer Yes the KB for XP says to delete this file but the group fixing this issue says this is the wrong way to address the issue on Vista. I find hardware that works with inbox drivers. I have spent too many hours debugging faulty vendor drivers. Sorry for the confusion and also thanks for contributing to this newsgroup. If a QFE is ever released for the setup issue I will post a link to the KB or download. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "huwyngr" <Hugh_Wyn_Griffith@simpilot.net> wrote in message news:VA.0000049b.004a88cf@unspam.tampabay.rr.com... > I'm slightly confused by your reply (so what's new <g>) since deleting > that file did work for me in populating the list of printers and it > seems to have worked for a number of others. > > Perhaps you can clarify what I'm not understanding? > > The link you give does say: > > 3. Delete the C:\Windows\INF\INFCache.1 file. > >> I don't install non inbox drivers so I have never needed this fix. > > You would have in many cases in order to get the same set of facilities > in the device as in XP <g> > |
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| | #8 (permalink) |
| Guest | Re: Cannot install HP 450 mobile printer In article <u$4tljYzHHA.5476@TK2MSFTNGP03.phx.gbl>, Alan Morris [MSFT] wrote: > the group fixing this issue* > says this is the wrong way to address the issue on Vista. They may be right but they haven't fixed it have they?! And yete there's a message in this section that I just read saying their problem was solved by deleting that file ...... and they are not alone. So until programmers fix it ...... > I find hardware that works with inbox drivers. That's a luxury many of us cannot afford when we have brand new hardware like printers that only offer partial functions with the in the box drivers. I'm happy to contribute although I'm happier back in Compuserve (I used to be TeamHP back when they ran a forum there) where users are staff with moderation powers that we do not used to censor (we'd be locked out if we did) but the crap here would go into a private folder out of public view; it's rare to delete messages. Apart from that being able to move a message or thread from one folder to another is invaluable, as one can see here with the posts from people who don't seem to see that there is a Print, Fax and Scan folder! |
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| | #9 (permalink) |
| Guest | Re: Cannot install HP 450 mobile printer Your idea worked, the printer list showed the 450 mobile printer, and it installed it. But I had to install in as local printer on lpt 1(which I think may be part of the problem), as it would not reconize it as a usb printer automatically. Also it doses not show up in device manager, and will not print a test page. Any ideas? "huwyngr" wrote: > In article <2BA09E7A-3A62-465C-B632-88F2314C2B47@microsoft.com>, Newbie > cMw wrote: > > > the only drivers that come up > > when you use add printer is a list of about 4 brother drivers? > > There's a fix for that if I remember correctly but unfortunately I > can't remember the fix! You delete a file and let Windows re-create it. > > Perhaps someone here can identify it. > > Google and some looking shows that Alan Morris who is here was working > on this back in March/April and I see someone came up with this: > > http://forums.techarena.in/showthrea...=695912&page=2 > > ------------------------------------------------------------------- > Here is the fix for the "Empty Printer List". > > C:\windows\inf\INFCACHE.1 is most likely corrupt and should be deleted. > You will need to edit its file permissions to give Full Control to the > User Group before you will be allowed to delete it. > > Credit to: Bob (of), Windows Vista Community, Hardware & Devices > > I personally used this method and it works and works well. But I assume > no liability or credit. > ---------------------------------------------------------------- > > I think that is one that worked for me. > > |
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| | #10 (permalink) |
| Guest | Re: Cannot install HP 450 mobile printer In article <A66B5264-D855-4B12-8EFB-33930AE4C67B@microsoft.com>, Newbie cMw wrote: > *But I had to install in as *local printer on lpt 1 Unless you are on a network it would be a local printer? > would not reconize it as a usb*printer automatically. * Normally with USB printers you need to install software for it before you plug the USB cable into the PC. If all else fails go to the HP website for that printer and XP and download the XP http://h20000.www2.hp.com/bizsupport...scription.jsp? lang=en&cc=us&prodTypeId=18972&prodSeriesId=81913&prodNameId=81915&swEnvOI D=228&swLang=8&mode=2&taskId=135&swItem=dj-15395-3 PCL3 driver (full printing system, WHQL certified) for the hp deskjet 450ci/cbi printers 1.3 13 Aug 2004 16.7 56K: 40m 512K: 4m Download (Save) that file, not Run, when it asks you and make a note of where to find the file on your PC. After download and with the printer not plugged into the PC, right mouse click on the downloaded file name and select the Compatibility TAB, set that to XP with SP2 and check Run as Administrator and OK your way out. Hope that helps but first of all check the next point. >Also it does not show up in device manager, I don't think Printers do show up in Device Manager. Look in START / Settings / Printers (if you have Start set to Classic mode) and see if there is an icon for the printer there. If there is right mouse click on it and select Properties and look on the Ports TAB and see if you can change the port from LPT to USB (may be called DOT.....) |
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