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Dell Printer (A 940) not working with my Toshiba Vista Laptop

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Old 07-23-2007   #1 (permalink)
Aubreybt
Guest


 

Dell Printer (A 940) not working with my Toshiba Vista Laptop

I installed the required Vista drive from the Dell website. The laptop
actually shows it s the default printer in the controlpanel.When I try to
print I get the message "Windows can not print due to a problem with the
current printer setup"?

What is going on here?
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The greatest man you ever saw was once a baby.

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Old 07-26-2007   #2 (permalink)
DellCA
Guest


 

Re: Dell Printer (A 940) not working with my Toshiba Vista Laptop


It sounds like something in the printer configuration is not set up
correctly. If you are still having a problem with the printer I would
suggest trying the following steps to try and fix things:
1) Uninstall the printer from Add & Remove Programs in the Control
Panel
2) Disconnecting the printer from the computer
3) Restart the computer
4) Run the printer software/driver install
5) When prompted by the install, connect the printer to the computer

This should fix the problem. If it doesn't, or if you have other
questions about it, I will be more than happy to answer them for you.

Larry
Dell Customer Advocate


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