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Kernel Mode Print Drivers - Unable to install

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Old 07-23-2007   #1 (permalink)
jereviscious
Guest


 

Kernel Mode Print Drivers - Unable to install

I have a b/w toshibacopier: "Toshiba e-studio 45" and a large business
class minolta printer/copier: "Minolta Fiery X3E CF5001"

Neither model has released a vista driver yet. Normally, I connect
workstations through a Windows 2000 server, but now when I try to do it, I
get this error:

"X (red) Windows can't install the TOSHIBA e-STUDIO45srs-PCL6 kernel-mode
print driver. To obtain a driver that is compatible with the version of
Windows you are running, contact the manufacturer."

and this one as well:

"X(red) Windows cannot connect to the printer. Operation could not be
completed (error 0x000003eb)"

Now, I don't have a setup program that I can use to run in "compatability
mode", just a set of DLL's that work with the print service.

I am running as Administrator

User Account Control is turned on:

Group Policy "Disallow Installation of printers using kernel-mode drivers"
is set to "disabled"

The strange thing is that I am able to get a non-networked (local) kernel
mode driver to work, although I believe that one had a setup program that I
could start in compatability mode.

Help! I've been working on this for 2 days...

Thanks



Old 07-23-2007   #2 (permalink)
Alan Morris [MSFT]
Guest


 

Re: Kernel Mode Print Drivers - Unable to install

Vista will block installation of Type 2 (kernel mode print drivers). Verify
if they are truly version 2 using printmanagement.msc to view the remote
server.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"jereviscious" <here@there.com> wrote in message
news:%23HUN%23fWzHHA.3400@TK2MSFTNGP03.phx.gbl...
>I have a b/w toshibacopier: "Toshiba e-studio 45" and a large business
>class minolta printer/copier: "Minolta Fiery X3E CF5001"
>
> Neither model has released a vista driver yet. Normally, I connect
> workstations through a Windows 2000 server, but now when I try to do it, I
> get this error:
>
> "X (red) Windows can't install the TOSHIBA e-STUDIO45srs-PCL6 kernel-mode
> print driver. To obtain a driver that is compatible with the version of
> Windows you are running, contact the manufacturer."
>
> and this one as well:
>
> "X(red) Windows cannot connect to the printer. Operation could not be
> completed (error 0x000003eb)"
>
> Now, I don't have a setup program that I can use to run in "compatability
> mode", just a set of DLL's that work with the print service.
>
> I am running as Administrator
>
> User Account Control is turned on:
>
> Group Policy "Disallow Installation of printers using kernel-mode drivers"
> is set to "disabled"
>
> The strange thing is that I am able to get a non-networked (local) kernel
> mode driver to work, although I believe that one had a setup program that
> I could start in compatability mode.
>
> Help! I've been working on this for 2 days...
>
> Thanks
>
>
>



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