Vista - Canon MP600 Locks Up

I recently purchased a new pc (Acer Aspire) which came with windows vista
home premium. Having tried and failed to set up my HP Scanjet 3300c scanner I
discovered that the scanner was not compatible with vista and that HP were
not going to provide any new drivers.
I bought a Canon MP600 to replace both the scanner and my old Epson Stylus
C62 printer.
The MP600 works fine, it will copy and print from its own menus etc. The
software install to configure the PC was successful (the Vista install
details indicated that the drivers on the CD would be fine) and when I
finished the install and connected the MP600 all seemed well. However after
about 5 minutes the PC was unable to communicate with the MP600, the PC
became slow and would not properly shut down.
After a reboot the PC would sometimes not coomunicate with the MP600 at all,
and sometimes it would work for 15 to 20 minutes. Eventually, if I left the
MP600 powered on, the PC would 'lock up'.

Other devices (Camera, PenPad) work without issue if attached to the same
USB ports.

I uninstalled the MP600 drivers, downloaded the latest drivers from the
Canon website and reinstalled. The PC recognised the printer and loaded the
appropriate drivers, but was unable to communicate with the printer at all.

Since I was stuck at this point I attempted to access the same printer from
my Windows XP laptop - it worked perfrectly.

Finally I borrowed an HP Photosmart printer from a friend and attempted to
configure it to work from the Vista PC - it also failed.

Since I seemed stuck, and it looked possible that the issue may be related
to the configuration of the PC, I ran the recoevery disk on the PC to take
things back to their initial state, no antivirus, no windows updates etc.
The HP printer then worked fine, but the Canon drivers would still not work.
I ran the config and it detected the printer but could not report the status
or print anything. After a few restarts I managed to get a test page from the
Canon, but it soon locked out again.

HELP!

Are you using one of the rear USB ports actually on the motherboard or one
of the front USB ports or something on a USB hub (powered or unpowered)?

Have you tried a second USB cable?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"MightyAtom" <MightyAtom@discussions.microsoft.com> wrote in message
news:B68DFB51-E79F-4AE6-9B35-A8D8317EDD39@microsoft.com...
>I recently purchased a new pc (Acer Aspire) which came with windows vista
> home premium. Having tried and failed to set up my HP Scanjet 3300c
> scanner I
> discovered that the scanner was not compatible with vista and that HP were
> not going to provide any new drivers.
> I bought a Canon MP600 to replace both the scanner and my old Epson Stylus
> C62 printer.
> The MP600 works fine, it will copy and print from its own menus etc. The
> software install to configure the PC was successful (the Vista install
> details indicated that the drivers on the CD would be fine) and when I
> finished the install and connected the MP600 all seemed well. However
> after
> about 5 minutes the PC was unable to communicate with the MP600, the PC
> became slow and would not properly shut down.
> After a reboot the PC would sometimes not coomunicate with the MP600 at
> all,
> and sometimes it would work for 15 to 20 minutes. Eventually, if I left
> the
> MP600 powered on, the PC would 'lock up'.
>
> Other devices (Camera, PenPad) work without issue if attached to the same
> USB ports.
>
> I uninstalled the MP600 drivers, downloaded the latest drivers from the
> Canon website and reinstalled. The PC recognised the printer and loaded
> the
> appropriate drivers, but was unable to communicate with the printer at
> all.
>
> Since I was stuck at this point I attempted to access the same printer
> from
> my Windows XP laptop - it worked perfrectly.
>
> Finally I borrowed an HP Photosmart printer from a friend and attempted to
> configure it to work from the Vista PC - it also failed.
>
> Since I seemed stuck, and it looked possible that the issue may be related
> to the configuration of the PC, I ran the recoevery disk on the PC to take
> things back to their initial state, no antivirus, no windows updates etc.
> The HP printer then worked fine, but the Canon drivers would still not
> work.
> I ran the config and it detected the printer but could not report the
> status
> or print anything. After a few restarts I managed to get a test page from
> the
> Canon, but it soon locked out again.
>
> HELP!
>
>
>

It happens with the front and rear ports.

The cable that fails with Vista works fine with windows XP on my laptop.

"Cari (MS-MVP)" wrote:

> Are you using one of the rear USB ports actually on the motherboard or one
> of the front USB ports or something on a USB hub (powered or unpowered)?
>
> Have you tried a second USB cable?
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "MightyAtom" <MightyAtom@discussions.microsoft.com> wrote in message
> news:B68DFB51-E79F-4AE6-9B35-A8D8317EDD39@microsoft.com...
> >I recently purchased a new pc (Acer Aspire) which came with windows vista
> > home premium. Having tried and failed to set up my HP Scanjet 3300c
> > scanner I
> > discovered that the scanner was not compatible with vista and that HP were
> > not going to provide any new drivers.
> > I bought a Canon MP600 to replace both the scanner and my old Epson Stylus
> > C62 printer.
> > The MP600 works fine, it will copy and print from its own menus etc. The
> > software install to configure the PC was successful (the Vista install
> > details indicated that the drivers on the CD would be fine) and when I
> > finished the install and connected the MP600 all seemed well. However
> > after
> > about 5 minutes the PC was unable to communicate with the MP600, the PC
> > became slow and would not properly shut down.
> > After a reboot the PC would sometimes not coomunicate with the MP600 at
> > all,
> > and sometimes it would work for 15 to 20 minutes. Eventually, if I left
> > the
> > MP600 powered on, the PC would 'lock up'.
> >
> > Other devices (Camera, PenPad) work without issue if attached to the same
> > USB ports.
> >
> > I uninstalled the MP600 drivers, downloaded the latest drivers from the
> > Canon website and reinstalled. The PC recognised the printer and loaded
> > the
> > appropriate drivers, but was unable to communicate with the printer at
> > all.
> >
> > Since I was stuck at this point I attempted to access the same printer
> > from
> > my Windows XP laptop - it worked perfrectly.
> >
> > Finally I borrowed an HP Photosmart printer from a friend and attempted to
> > configure it to work from the Vista PC - it also failed.
> >
> > Since I seemed stuck, and it looked possible that the issue may be related
> > to the configuration of the PC, I ran the recoevery disk on the PC to take
> > things back to their initial state, no antivirus, no windows updates etc.
> > The HP printer then worked fine, but the Canon drivers would still not
> > work.
> > I ran the config and it detected the printer but could not report the
> > status
> > or print anything. After a few restarts I managed to get a test page from
> > the
> > Canon, but it soon locked out again.
> >
> > HELP!
> >
> >
> >
>
>