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| | #1 (permalink) |
| | Printing from Hp BUSINESS INJET 1100 I tried to let to computer automatically load my printer, but it is not working. How do I delete the printers so I can try to install from the CD? I tried to intall from the CD, but it won't let me. The message tells me to do it from add printer file, but that's not working. The printer is not reconized by the computer. I put the USB cable in different ports, and still nothing. Can you please help me figure this out? |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Printing from Hp BUSINESS INJET 1100 According to HP, this printer is NOT supported in Vista. http://h20000.www2.hp.com/bizsupport...&swEnvOID=2093 -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Karsha" <Karsha@discussions.microsoft.com> wrote in message news:BBF24DDC-F914-4A30-9EBC-589FA926251B@microsoft.com... >I tried to let to computer automatically load my printer, but it is not > working. How do I delete the printers so I can try to install from the > CD? > I tried to intall from the CD, but it won't let me. The message tells me > to > do it from add printer file, but that's not working. The printer is not > reconized by the computer. I put the USB cable in different ports, and > still > nothing. Can you please help me figure this out? |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Printing from Hp BUSINESS INJET 1100 That printer is not supported in VISTA according to the HP website. http://h20000.www2.hp.com/bizsupport...Index.jsp?lang =en&cc=us&prodNameId=306732&prodTypeId=18972&prodSeriesId=306730&swLang =8&taskId=135&swEnvOID=2093 What version of VISTA are you using? Did it come installed on the PC you are now using? The only thing you can try is installing the XP software: hp business inkjet 1100 series full printing system PCL3 driver 1.2 28 Jan 2004 20.1 is the latest on the HP website and using Compatibility mode and Run as Administrator. How is your printer connected to the PC? Parallel cable, USB cable or Network? We must know this from you. To remove what you have so far unplug the printer and its cable from the PC. Go to Control Panel / Printers and simply delete any icons there for the printer. Go to Control Panel / Remove Programs and uninstall any HP software that may be listed there and then reboot the computer. Find the file that starts installing the printer software -- if you download then that file; if you are going to try the CD, hold the CTRL key down when you insert the CD and keep it down until the CD stops whirring. Open Windows Explorer or My Computer and scan the list of files for the one that starts the installation procedure -- perhaps setup.exe or autorun.exe (you have to have Explorer set to see file extensions). Right mouse click on this file and select Properties / Comptibility TAB and set that to XP with SP2 and also check [x] Run as Administrator and OK your way out. YOU MUST NOT HAVE THE CABLE CONNECTED until either the installation procedure tell you to or until you get to [Finish] -- check your setup instructions which are also on line at HP. When the software is installed remove the CD from the drive, plug in the cable and reboot the computer unless you are told sooner to plug it in. Windows should then find the computer and use the new software, which since the printer is not supported in VISTA means there is not one "out of the box". |
My System Specs![]() |
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