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08-05-2007
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| Guest | *Installing device driver software* prompt - no longer appears Think I posted this to the wrong group earlier... I am trying to install a USB HP 2840 on Windows Vista. There is a compatibility issue with this printer and Vista, but there is a workaround. 1) the driver at the hp website does not work 2) the workaround from HP does work (please see attached). I know it works because I have successfully installed it on a fresh build Vista. However, I cannot get it to work on my clients Vista machine - it does not prompt to install the driver which you can see at ftp://vi-amber.no-ip.org/prompt.gif I f I can get back to this point I'm sure I'm home and dry! It did appear at one point point but I didn't make use of it. Thanks for your help. |
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