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Vista - Can't connect HP Deskjet printer to USB Port

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Old 08-18-2007   #1 (permalink)
jj mac


 
 

Can't connect HP Deskjet printer to USB Port

I have a HP Deskjet 690C printer which I was using connected to a USB port on
my last computer (XPPro operating system) with a USB to Parallel Port adapter
cable.

My new Computer has Vista home premium operating system and intel core 2 duo
processor E6300. I already have a HP PhotoSmart D7160 printer installed on
one USB port but I would like to install the Deskjet 690C on one of the other
USB ports (of which there are 6 on the rear and 2 on the front). Windows
Vista provides signed drivers for the Deskjet 690C printer which appear to
have installed properly. During the installation proceedure I was presented
with a list of Printer Ports including DOT4-001 (HP Device), USB 001 Virtual
printer port HP PhotoSmart D7160, USB 002 & XPS Port (local Port) and asked
to choose one. I selected USB002 being free, but when I tried to print a test
page I got a message “A test page has been sent to your printer”
If so it did not arrive. There was not a quiver of response from the printer.
What has gone wrong? Will a USB connection which worked on an XPPro
platform not work on Vista? I would be grateful for help.

Many Thanks

--
JJ MacA

My System SpecsSystem Spec
Old 04-25-2008   #2 (permalink)


Vista Home Premium 32bit
 
 

Re: Can't connect HP Deskjet printer to USB Port

Quote  Quote: Originally Posted by jj mac View Post
I have a HP Deskjet 690C printer which I was using connected to a USB port on
my last computer (XPPro operating system) with a USB to Parallel Port adapter
cable.

My new Computer has Vista home premium operating system and intel core 2 duo
processor E6300. I already have a HP PhotoSmart D7160 printer installed on
one USB port but I would like to install the Deskjet 690C on one of the other
USB ports (of which there are 6 on the rear and 2 on the front). Windows
Vista provides signed drivers for the Deskjet 690C printer which appear to
have installed properly. During the installation proceedure I was presented
with a list of Printer Ports including DOT4-001 (HP Device), USB 001 Virtual
printer port HP PhotoSmart D7160, USB 002 & XPS Port (local Port) and asked
to choose one. I selected USB002 being free, but when I tried to print a test
page I got a message “A test page has been sent to your printer”
If so it did not arrive. There was not a quiver of response from the printer.
What has gone wrong? Will a USB connection which worked on an XPPro
platform not work on Vista? I would be grateful for help.

Many Thanks

--
JJ MacA
I have just experienced the same problem with a HP LaserJet 6L. Ubfortunatedly I haven't found a solution so let's hope somebody else has (and will let us know)

Many Thanks

WR
My System SpecsSystem Spec
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