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08-27-2007
| #1 (permalink) |
| | No Manufacturers list in Add Rprinter wizard In attempting to install a HP Photosmart 7660 as HP directs, I do not get a list of manufacturers from the Add Local Printer wizard (after picking printer on LPT1 as HP directs). Shouldn't I get a long list of manufacturers and printers? What's wrong? TIA Bob L. |
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08-27-2007
| #2 (permalink) |
| | Re: No Manufacturers list in Add Rprinter wizard It's a bug, you need an updated setupapi.dll file contained in this QFE. This will fix the issue when the printer manufacturer model page only contains a few models. I think another symptom is the USB device will not automatically install inbox drivers. Error message when you try to install a new hardware device in Windows Vista: "Windows encountered a problem installing the driver software for your device" http://support.microsoft.com/kb/937187 -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Bob L." <BobL@xxxxxx> wrote in message news:46919CAC-C6B2-43A4-9B99-D5A8D79992D5@xxxxxx Quote: > In attempting to install a HP Photosmart 7660 as HP directs, I do not get > a > list of manufacturers from the Add Local Printer wizard (after picking > printer on LPT1 as HP directs). Shouldn't I get a long list of > manufacturers and printers? What's wrong? > > TIA > > Bob L. |
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08-27-2007
| #3 (permalink) |
| | Re: No Manufacturers list in Add Rprinter wizard "Alan Morris [MSFT]" wrote: Quote: > It's a bug, you need an updated setupapi.dll file contained in this QFE. > > This will fix the issue when the printer manufacturer model page only > contains a few models. I think another symptom is the USB device will not > automatically install inbox drivers. > > > > Error message when you try to install a new hardware device in Windows > Vista: "Windows encountered a problem installing the driver software for > your device" > > http://support.microsoft.com/kb/937187 > > > > -- > Alan Morris > Windows Printing Team > Search the Microsoft Knowledge Base here: > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto > > This posting is provided "AS IS" with no warranties, and confers no rights. > > "Bob L." <BobL@xxxxxx> wrote in message > news:46919CAC-C6B2-43A4-9B99-D5A8D79992D5@xxxxxx Quote: > > In attempting to install a HP Photosmart 7660 as HP directs, I do not get > > a > > list of manufacturers from the Add Local Printer wizard (after picking > > printer on LPT1 as HP directs). Shouldn't I get a long list of > > manufacturers and printers? What's wrong? > > > > TIA > > > > Bob L. > > Thanks for acknowledging it's a bug. |
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08-28-2007
| #4 (permalink) |
| | Re: No Manufacturers list in Add Rprinter wizard Errr maybe it's just a "code defect"? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Bob L." <BobL@xxxxxx> wrote in message news:080AEF1C-1659-410B-A13E-E8E047C6CAAC@xxxxxx Quote: > > > "Alan Morris [MSFT]" wrote: > Quote: >> It's a bug, you need an updated setupapi.dll file contained in this QFE. >> >> This will fix the issue when the printer manufacturer model page only >> contains a few models. I think another symptom is the USB device will >> not >> automatically install inbox drivers. >> >> >> >> Error message when you try to install a new hardware device in Windows >> Vista: "Windows encountered a problem installing the driver software for >> your device" >> >> http://support.microsoft.com/kb/937187 >> >> >> >> -- >> Alan Morris >> Windows Printing Team >> Search the Microsoft Knowledge Base here: >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto >> >> This posting is provided "AS IS" with no warranties, and confers no >> rights. >> >> "Bob L." <BobL@xxxxxx> wrote in message >> news:46919CAC-C6B2-43A4-9B99-D5A8D79992D5@xxxxxx Quote: >> > In attempting to install a HP Photosmart 7660 as HP directs, I do not >> > get >> > a >> > list of manufacturers from the Add Local Printer wizard (after picking >> > printer on LPT1 as HP directs). Shouldn't I get a long list of >> > manufacturers and printers? What's wrong? >> > >> > TIA >> > >> > Bob L. >> >> Thanks for acknowledging it's a bug. |
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