![]() |
![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
| |||||||
![]() |
| |
| | #1 (permalink) |
| | HP Printer F4140 Not Installating [Vista Ultimate] I purchased a HP Printer F4140 after HP refused to support my 1410 printer. Well I went to install it and it gives me a fatal error as follows: Error Situation Code: 06395408 The following lines were retrieved from the installation error logs. Now Launching=X:\hpzwrp01.exe -m dpinstl64xml_vista -l XXX -f X:\hpoins12.dat -Validate No .dat -Validate No = Application did not return ERROR_SUCCESS. Returned 0x643 Exit code=1603 I have been in touch with HP support and I have already deleted the 'temp' and 'prefetch' folders and tried reinstalling. I have also tried to register vbscript.dll through the CMD Prompt. HP Support has now told me to contact Microsoft but I can not find the time to sit on the phone for another two hours let alone pay for phone support from them. Any help would be appreciated. Thank you. |
My System Specs![]() |
| | #2 (permalink) |
| | Re: HP Printer F4140 Not Installating [Vista Ultimate] Are you using the 64 bit version of Vista? Did you download the most recent version of the drivers and if you're using the 64 bit version of Vista, check you have the 64 bit drivers for your printer? -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Dylan Harrelson" <DylanHarrelson@xxxxxx> wrote in message news:74CC5DBF-DD91-44EE-AF26-9C13EE1D8622@xxxxxx Quote: >I purchased a HP Printer F4140 after HP refused to support my 1410 printer. > Well I went to install it and it gives me a fatal error as follows: > > Error Situation Code: 06395408 > > The following lines were retrieved from the installation error logs. > > Now Launching=X:\hpzwrp01.exe -m dpinstl64xml_vista -l XXX -f > X:\hpoins12.dat -Validate No .dat -Validate No > = Application did not return ERROR_SUCCESS. Returned 0x643 > Exit code=1603 > > I have been in touch with HP support and I have already deleted the 'temp' > and 'prefetch' folders and tried reinstalling. I have also tried to > register > vbscript.dll through the CMD Prompt. HP Support has now told me to > contact > Microsoft but I can not find the time to sit on the phone for another two > hours let alone pay for phone support from them. Any help would be > appreciated. Thank you. |
My System Specs![]() |
| | #3 (permalink) |
| | Re: HP Printer F4140 Not Installating [Vista Ultimate] I am indeed using 64-Bit Ultimate, I have tried using both 32-bit and 64-bit drivers. I get the feelings its something Microsoft related because now Adobe Acrobat can not find a standard driver for printers when it installs either. "Cari (MS-MVP)" wrote: Quote: > Are you using the 64 bit version of Vista? Did you download the most recent > version of the drivers and if you're using the 64 bit version of Vista, > check you have the 64 bit drivers for your printer? > -- > Cari (MS-MVP) > Windows Technologies - Printing & Imaging > http://www.coribright.com/windows > > "Dylan Harrelson" <DylanHarrelson@xxxxxx> wrote in > message news:74CC5DBF-DD91-44EE-AF26-9C13EE1D8622@xxxxxx Quote: > >I purchased a HP Printer F4140 after HP refused to support my 1410 printer. > > Well I went to install it and it gives me a fatal error as follows: > > > > Error Situation Code: 06395408 > > > > The following lines were retrieved from the installation error logs. > > > > Now Launching=X:\hpzwrp01.exe -m dpinstl64xml_vista -l XXX -f > > X:\hpoins12.dat -Validate No .dat -Validate No > > = Application did not return ERROR_SUCCESS. Returned 0x643 > > Exit code=1603 > > > > I have been in touch with HP support and I have already deleted the 'temp' > > and 'prefetch' folders and tried reinstalling. I have also tried to > > register > > vbscript.dll through the CMD Prompt. HP Support has now told me to > > contact > > Microsoft but I can not find the time to sit on the phone for another two > > hours let alone pay for phone support from them. Any help would be > > appreciated. Thank you. > |
My System Specs![]() |
| | #4 (permalink) |
| | Re: HP Printer F4140 Not Installating [Vista Ultimate] Acrobat needs an update for 64 bit as I recall. Make sure you've totally uninstalled the 32 bit drivers, they could be interfering with the 64 bit install. And don't disable UAC.... Acrobat certainly doesn't like installing with it disabled, HP's drivers may be the same. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Dylan Harrelson" <DylanHarrelson@xxxxxx> wrote in message news:E762B694-351F-4A56-B702-BFE37C8AEE16@xxxxxx Quote: >I am indeed using 64-Bit Ultimate, I have tried using both 32-bit and >64-bit > drivers. I get the feelings its something Microsoft related because now > Adobe Acrobat can not find a standard driver for printers when it installs > either. > > "Cari (MS-MVP)" wrote: > Quote: >> Are you using the 64 bit version of Vista? Did you download the most >> recent >> version of the drivers and if you're using the 64 bit version of Vista, >> check you have the 64 bit drivers for your printer? >> -- >> Cari (MS-MVP) >> Windows Technologies - Printing & Imaging >> http://www.coribright.com/windows >> >> "Dylan Harrelson" <DylanHarrelson@xxxxxx> wrote in >> message news:74CC5DBF-DD91-44EE-AF26-9C13EE1D8622@xxxxxx Quote: >> >I purchased a HP Printer F4140 after HP refused to support my 1410 >> >printer. >> > Well I went to install it and it gives me a fatal error as follows: >> > >> > Error Situation Code: 06395408 >> > >> > The following lines were retrieved from the installation error logs. >> > >> > Now Launching=X:\hpzwrp01.exe -m dpinstl64xml_vista -l XXX -f >> > X:\hpoins12.dat -Validate No .dat -Validate No >> > = Application did not return ERROR_SUCCESS. Returned 0x643 >> > Exit code=1603 >> > >> > I have been in touch with HP support and I have already deleted the >> > 'temp' >> > and 'prefetch' folders and tried reinstalling. I have also tried to >> > register >> > vbscript.dll through the CMD Prompt. HP Support has now told me to >> > contact >> > Microsoft but I can not find the time to sit on the phone for another >> > two >> > hours let alone pay for phone support from them. Any help would be >> > appreciated. Thank you. >> |
My System Specs![]() |
![]() |
| Thread Tools | |
| |
Similar Threads | ||||
| Thread | Forum | |||
| Linotronic Printer Driver for VISTA Ultimate | Drivers | |||
| installating Flash CS3 Professional on Vista | Software | |||
| Trouble Installing Hp deskjet f4140? | Vista print fax & scan | |||
| HP Deskjet F4140 all-in-one not working | Vista print fax & scan | |||
| Vista Ultimate Printer Problem | Vista print fax & scan | |||