Vista - HP Printer not recognized

08-29-2007

I have a HP Deskjet 3930, and after installing my new ispiron computer, I
tried to install it on Vista.
It's connected through a usb port, so Vista should recognize it without
having to install it, but that didnt work. I went to the HP website and ran
a driver diagnostic, and it said the printer was connected and the driver was
fine, but the printer doesnt show up as a printer option when i try to print.
If anyone has any advise, that'd be great. Thanks!

08-29-2007

Are you sure it's actually supported in Vista? Did you ask HP?

You could try the XP drivers and see if they work.... but it's a 'might' not
a certainty.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"PittGirl09" <PittGirl09@xxxxxx> wrote in message
news:878B0F3C-0507-42BA-92DC-05596CAB0E6C@xxxxxx

Quote:

>I have a HP Deskjet 3930, and after installing my new ispiron computer, I
> tried to install it on Vista.
> It's connected through a usb port, so Vista should recognize it without
> having to install it, but that didnt work. I went to the HP website and
> ran
> a driver diagnostic, and it said the printer was connected and the driver
> was
> fine, but the printer doesnt show up as a printer option when i try to
> print.
> If anyone has any advise, that'd be great. Thanks!

08-29-2007	#1 (permalink)
PittGirl09 n/a posts	HP Printer not recognized I have a HP Deskjet 3930, and after installing my new ispiron computer, I tried to install it on Vista. It's connected through a usb port, so Vista should recognize it without having to install it, but that didnt work. I went to the HP website and ran a driver diagnostic, and it said the printer was connected and the driver was fine, but the printer doesnt show up as a printer option when i try to print. If anyone has any advise, that'd be great. Thanks!
My System Specs

08-29-2007	#2 (permalink)
Cari \(MS-MVP\) n/a posts	Re: HP Printer not recognized Are you sure it's actually supported in Vista? Did you ask HP? You could try the XP drivers and see if they work.... but it's a 'might' not a certainty. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "PittGirl09" <PittGirl09@xxxxxx> wrote in message news:878B0F3C-0507-42BA-92DC-05596CAB0E6C@xxxxxx Quote: >I have a HP Deskjet 3930, and after installing my new ispiron computer, I > tried to install it on Vista. > It's connected through a usb port, so Vista should recognize it without > having to install it, but that didnt work. I went to the HP website and > ran > a driver diagnostic, and it said the printer was connected and the driver > was > fine, but the printer doesnt show up as a printer option when i try to > print. > If anyone has any advise, that'd be great. Thanks!
My System Specs

Similar Threads
Thread	Forum
Default printer not recognized	Vista print fax & scan
Reinstalling Printer No Longer Recognized as "New Hardware Found"	Vista print fax & scan
Printer all of sudden not recognized	Vista hardware & devices
HP 7410 printer not recognized after hibernation.	Vista print fax & scan
Printer recognized, now it's not	Vista print fax & scan