Cannot print from IE7 on Windows Vista

09-09-2007

I have a networked HP Photosmart 3310 printer connected to my home network.
On my PC, I run Kaspersky Internet Security. I can print from Notepad, word,
pretty much any application, but I cannot print from IE7, with or without
Kaspersky being enabled. I can even print from Firefox. When I click
"print" in IE7, the print job shows up in the print queue and then quickly
disappears. Nothing prints. I don't get any errors in the System Event Log.
Any one have any idea on how I can troubleshoot this problem?

09-11-2007

Get the latest version of HP Director from the HP website www.hp.com It's a
known issue.

http://h10025.www1.hp.com/ewfrf/wc/g...name=c00802504
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"bpiela" <bpiela@xxxxxx> wrote in message
news:445F8DEC-E5C8-499D-8E91-89ED748419E7@xxxxxx

	Quote:
	>I have a networked HP Photosmart 3310 printer connected to my home network. > On my PC, I run Kaspersky Internet Security. I can print from Notepad, > word, > pretty much any application, but I cannot print from IE7, with or without > Kaspersky being enabled. I can even print from Firefox. When I click > "print" in IE7, the print job shows up in the print queue and then quickly > disappears. Nothing prints. I don't get any errors in the System Event > Log. > Any one have any idea on how I can troubleshoot this problem?

09-09-2007	#1 (permalink)
bpiela Guest n/a posts	Cannot print from IE7 on Windows Vista I have a networked HP Photosmart 3310 printer connected to my home network. On my PC, I run Kaspersky Internet Security. I can print from Notepad, word, pretty much any application, but I cannot print from IE7, with or without Kaspersky being enabled. I can even print from Firefox. When I click "print" in IE7, the print job shows up in the print queue and then quickly disappears. Nothing prints. I don't get any errors in the System Event Log. Any one have any idea on how I can troubleshoot this problem?
My System Specs

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