Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista print fax & scan

Vista - Dell Photo AIO printer 924 doesn't work in Vista-Why?

Reply
 
Old 09-11-2007   #1 (permalink)
jeffro1111


 
 

Dell Photo AIO printer 924 doesn't work in Vista-Why?

Please help me! I've installed the driver and checked the firewall settings
and I keep getting the message that I can't print because the computer and
printer are not "communicating". What do I do?

My System SpecsSystem Spec
Old 09-13-2007   #2 (permalink)


vista home premium
 
 

Re: Dell Photo AIO printer 924 doesn't work in Vista-Why?

stall and re-install I get the same issues with my lexmark z816. Cannot get answers from lexmark or this forum. Computer recognizes the usb printer and installs the drivers to usb001 virtual port, but cannot communicate to print.
My System SpecsSystem Spec
Old 09-14-2007   #3 (permalink)
Cari \(MS-MVP\)


 
 

Re: Dell Photo AIO printer 924 doesn't work in Vista-Why?

Even with updated drivers from Lexmark?
http://www.lexmark.com/lexmark/seque...9_0_en,00.html

You are installing the software BEFORE connecting the printer to the PC
aren't you?
http://www.coribright.com/windows/Article_One.htm

Did you try another USB port? Or changing the cable? Even try on a
friend's PC?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"solidrock" <solidrock.2wvex2@xxxxxx-mx.forums.net> wrote in message
news:solidrock.2wvex2@xxxxxx-mx.forums.net...
Quote:

>
> stall and re-install I get the same issues with my lexmark z816. Cannot
> get answers from lexmark or this forum. Computer recognizes the usb
> printer and installs the drivers to usb001 virtual port, but cannot
> communicate to print.
>
>
> --
> solidrock
My System SpecsSystem Spec
Old 09-16-2007   #4 (permalink)


vista home premium
 
 

Re: Dell Photo AIO printer 924 doesn't work in Vista-Why?

I have tried both ways, running lexmarks exe file which then prompts a usb connection, and then uninstalling and going with a usb insert install. both ways come up with a communication error. changed cables, changed usb ports, but if I connect either of my laptops to the printer I have no issues. I turned off my firewall just to make sure, and I just discovered an "active armor" firewall that is running and at the moment I cannot find a way to turn it off, but I don't think that will fix the problem.







Quote  Quote: Originally Posted by Cari \(MS-MVP\) View Post
Even with updated drivers from Lexmark?
Windows Vista -- Lexmark United States

You are installing the software BEFORE connecting the printer to the PC
aren't you?
Article One

Did you try another USB port? Or changing the cable? Even try on a
friend's PC?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
Welcome

"solidrock" <solidrock.2wvex2@xxxxxx-mx.forums.net> wrote in message
news:solidrock.2wvex2@xxxxxx-mx.forums.net...
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Dell Photo All-In-One 924 Printer Vista print fax & scan
Dell Photo Printer 720 Vista hardware & devices
Dell all in one printer does not work with vista any seggutions Vista General
Dell all-in-one photo 964 printer Vista hardware & devices
Dell all-in-one photo 964 printer Vista hardware & devices


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46