The OS I was using before was Vista, but I was having issues with media
center and so I decided to start fresh. I was using the Windows Fax and Scan
software without any issues. With this reinstall I started to receive an
error when trying to fax jpg scans. If I convert the image to a tiff file,
they fax with no issues. There are only two things that I can think of that
may be different. One is that I now have the Windows Live Photo Gallery Beta
installed and the other is I no longer have Quicken QuickBooks installed.
But if the Fax and Scan software is rendering on its own, I'm not sure what
impact if any these pieces of software should have.
The error message I receive is: The file c:\users\........\fuel2.jpg cannot
be attached to your fax message. Click on help to find out more about
Looking at the Event Viewer I find this: The file with extension .jpg
cannot be faxed because faxing requires the file to be rendered to TIF. This
file cannot be rendered as its associated application is not present on this
"Russ Valentine [MVP-Outlook]" wrote:
> ...also, WFS is the first iteration of this fax service that will actually
> handle rendering of image files on its own without requiring a printto verb
> for the image's default application. I can fax an image file as an
> attachment just fine with my clean install of Vista and I've seen no reports
> like yours from anyone so far. So we need more detailed steps to repro in
> order to investigate, including what was different "Before."
> Russ Valentine
> "Steve" <Steve@xxxxxx> wrote in message
> > Before I did a clean install of Vista I was able to fax all my scanned
> > images
> > that were in a jpg format. Not with the new install I no longer have that
> > ability. I am forced to convert the scans to .tif format to fax them.
> > Fax
> > and Scan tells me to check the help file for attaching images to faxes,
> > but I
> > can't find anything specific in there, so I was wondering if anyone here
> > might have an idea.
> > Thanks,