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Vista - Lexmark 3350 Printer cannot install

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Old 09-18-2007   #1 (permalink)


Vista Ultimate X64
 
 

Lexmark 3350 Printer cannot install

Hello Everyone,

Has anyone had any success installing Lexmark 3300 series printers?

I have been at it for a few days going back and forth with tech support and so far no luck.

I have tried a clean uninstall using their vista3300.exe utility, installing under safe mode, reinstalling the drivers, installing the drivers manually with add printers, and nothing has worked!!!

I don't think support is going to help me anymore and I absolutely have no more ideas on how to make this work with Vista X64. So I want to know if I am alone out there, or if anyone has had success installing their Lexmark 3300 series printers...

Also what all in one printer is good, cheap, and works with Vista X64??

Thank you for your time.

- Jeremy

My System SpecsSystem Spec
Old 09-18-2007   #2 (permalink)
Grumpy


 
 

RE: Lexmark 3350 Printer cannot install

Can't say much about the 3300 but had an issue with the x4550. Everything
worked great but would not scan to the Vista machines (home premium x32).
Went back and forth with Lexmark email support for about a week, might as
well been emailing myself. Finally turned Vista's UAC off and it all worked
fine.

Good luck

"The Belge" wrote:
Quote:

>
> Hello Everyone,
>
> Has anyone had any success installing Lexmark 3300 series printers?
>
> I have been at it for a few days going back and forth with tech support
> and so far no luck.
>
> I have tried a clean uninstall using their vista3300.exe utility,
> installing under safe mode, reinstalling the drivers, installing the
> drivers manually with add printers, and nothing has worked!!!
>
> I don't think support is going to help me anymore and I absolutely have
> no more ideas on how to make this work with Vista X64. So I want to
> know if I am alone out there, or if anyone has had success installing
> their Lexmark 3300 series printers...
>
> Also what all in one printer is good, cheap, and works with Vista X64??
>
> Thank you for your time.
>
> - Jeremy
>
>
> --
> The Belge
>
My System SpecsSystem Spec
Old 09-19-2007   #3 (permalink)


Vista Ultimate X64
 
 

Re: Lexmark 3350 Printer cannot install

Thanks for the advice... I tried it and alas it did not work. Did you use the Lexmark installer?

In any case I tried using their installer downloaded from the site as well as manually installing the drivers both are a no go... it seems that the drivers they claim work for Vista X64 do not at all.

I might have to buy a new printer = ( I'll tell you one thing though - it won't be Lexmark.
My System SpecsSystem Spec
Old 12-04-2007   #4 (permalink)
TheSecretary26


 
 

RE: Lexmark 3350 Printer cannot install

Jeremy,
I too have the same printer, same damn problems. I have spent a total of
over 15 hrs with Lexmark through the course of three days. They even went so
far as to "remote access" my computer THEMSELVES to try to fix the problem.
They sure fixed it, then once I shut down my system and restarted it the next
morning. . . . . nada, again. And I actually called them back, and the tech
told me I was SOL basically. It is believed by them that the cause of all
these problems with Vista (which I despise now) is the firewalls. Regardless
if its wireless or not, the firewalls keep interfering. I need help too.
But try to check out the firewalls. I tried many times, but maybe it will
work for you.

"The Belge" wrote:
Quote:

>
> Hello Everyone,
>
> Has anyone had any success installing Lexmark 3300 series printers?
>
> I have been at it for a few days going back and forth with tech support
> and so far no luck.
>
> I have tried a clean uninstall using their vista3300.exe utility,
> installing under safe mode, reinstalling the drivers, installing the
> drivers manually with add printers, and nothing has worked!!!
>
> I don't think support is going to help me anymore and I absolutely have
> no more ideas on how to make this work with Vista X64. So I want to
> know if I am alone out there, or if anyone has had success installing
> their Lexmark 3300 series printers...
>
> Also what all in one printer is good, cheap, and works with Vista X64??
>
> Thank you for your time.
>
> - Jeremy
>
>
> --
> The Belge
>
My System SpecsSystem Spec
Old 12-06-2007   #5 (permalink)
Cari \(MS-MVP\)


 
 

Re: Lexmark 3350 Printer cannot install

Which firewall application(s) are you running?
--
Cari (MS-MVP Printing & Imaging)
http://www.coribright.com/windows

"TheSecretary26" <TheSecretary26@xxxxxx> wrote in message
news:C5AC19A9-FF81-4E7E-A130-9C893BEA38C2@xxxxxx
Quote:

> Jeremy,
> I too have the same printer, same damn problems. I have spent a total of
> over 15 hrs with Lexmark through the course of three days. They even went
> so
> far as to "remote access" my computer THEMSELVES to try to fix the
> problem.
> They sure fixed it, then once I shut down my system and restarted it the
> next
> morning. . . . . nada, again. And I actually called them back, and the
> tech
> told me I was SOL basically. It is believed by them that the cause of all
> these problems with Vista (which I despise now) is the firewalls.
> Regardless
> if its wireless or not, the firewalls keep interfering. I need help too.
> But try to check out the firewalls. I tried many times, but maybe it will
> work for you.
>
> "The Belge" wrote:
>
Quote:

>>
>> Hello Everyone,
>>
>> Has anyone had any success installing Lexmark 3300 series printers?
>>
>> I have been at it for a few days going back and forth with tech support
>> and so far no luck.
>>
>> I have tried a clean uninstall using their vista3300.exe utility,
>> installing under safe mode, reinstalling the drivers, installing the
>> drivers manually with add printers, and nothing has worked!!!
>>
>> I don't think support is going to help me anymore and I absolutely have
>> no more ideas on how to make this work with Vista X64. So I want to
>> know if I am alone out there, or if anyone has had success installing
>> their Lexmark 3300 series printers...
>>
>> Also what all in one printer is good, cheap, and works with Vista X64??
>>
>> Thank you for your time.
>>
>> - Jeremy
>>
>>
>> --
>> The Belge
>>
My System SpecsSystem Spec
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