Stop the spooler service in services:
Click on start orb
Type in search window:
Scroll down to Print spooler service and click on it in the right side
On the left side click stop the service and wait forthe process to
Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue
then restart the spooler service
Resubmit your new print job.
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler
It is located in:
Your print job will show 2 files there Example below:
Delete the files located in there. There may be several of them
depending apon how many print jobs you submitted. You will have to
resubmit your print jobs all over again.
Next go back to services window and restart the spooler service
That will definitely fix it.
On Mon, 1 Oct 2007 10:03:00 -0700, Seth
>When I have a document that I am printing and for some reason it doesn't
>print I try to eliminate it from the que and it just sits there trying to
>delete but without success. I have tried disconnecting the usb cable from
>both printer and computer, Unplugging the power. Dancing on one foot and
>giving various hand gesters.