Did you verify that your modem is on the VHCL list?
http://winqual.microsoft.com/HCL/Pro...&cid=900&f=86p
--
Russ Valentine
[MVP-Outlook]
"Bonnie B. Dyson" <johnbonn@xxxxxx> wrote in message
news:u8kfl6sBIHA.5980@xxxxxx
> When trying to set up the fax in Windows Ultimate I get to the Connect to
> modem then next and I get "An error occurred. Please try the operation
> later or contact administrator". Everything is connected and my modem has
> always worked flawlessly. Anybody know anything I can try?
> Bon