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| | #1 (permalink) |
| | windows vista network printer setup error I have a home network with windows xp on most of the machines. I use a linksys network configuration with an HP932C printer setup with a linksys printserver. It works fine for all my XP machines. I recently purchased 2 vista machines and when I try to setup the network printer I get the following error message "Windows cannot connect to the printer. Operation could not be completed (error 0x000003a) I know the printer works through the network since I don't have any problems on my windows xp machines. Both VISTA machines are new and have the same problem. Any help would be great... Rob -- Rob |
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| | #2 (permalink) |
| | Re: windows vista network printer setup error Rob wrote: Quote: > I have a home network with windows xp on most of the machines. I use a > linksys network configuration with an HP932C printer setup with a linksys > printserver. It works fine for all my XP machines. I recently purchased 2 > vista machines and when I try to setup the network printer I get the > following error message "Windows cannot connect to the printer. Operation > could not be completed (error 0x000003a) > > I know the printer works through the network since I don't have any problems > on my windows xp machines. Both VISTA machines are new and have the same > problem. installed on the new machines; and 2) the Vista drivers for the printer installed on the new machines. Check on Linksys' website for the print server drivers and on HP's site for the printer drivers. The 932C is so old that it may have basic drivers included in Vista but you'll still need the print server drivers because this isn't a true network printer. A true network printer connects to the network either via ethernet into a router/switch or via wireless. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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| | #3 (permalink) |
| | RE: windows vista network printer setup error Hi Rob Have you checked your firewall? I have a Vista machine with XP machines in a home network and I had to enable the MAC address of the XP machines as trusted in Norton Internet security on the Vista machine before they would communicate. I did not have to do this with XP machines before sharing was simple a matter of joining the same workgroup. Don "Rob" wrote: Quote: > I have a home network with windows xp on most of the machines. I use a > linksys network configuration with an HP932C printer setup with a linksys > printserver. It works fine for all my XP machines. I recently purchased 2 > vista machines and when I try to setup the network printer I get the > following error message "Windows cannot connect to the printer. Operation > could not be completed (error 0x000003a) > > I know the printer works through the network since I don't have any problems > on my windows xp machines. Both VISTA machines are new and have the same > problem. > > Any help would be great... > > Rob > > -- > Rob |
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| | #4 (permalink) |
| | Re: windows vista network printer setup error Malke, The HP site will not let me download the VISTA print drivers. It states that the correct drivers are on the computer already. I also went to linksys and it stated that there were no issues. I verified this by connecting the printer directly to one of the XP machines and tried to access it from the VISTA machine. I received the same error. When I plug the printer directly into the VISTA machine it works fine. I still need to access it on the network.... Rob -- Rob "Malke" wrote: Quote: > Rob wrote: Quote: > > I have a home network with windows xp on most of the machines. I use a > > linksys network configuration with an HP932C printer setup with a linksys > > printserver. It works fine for all my XP machines. I recently purchased 2 > > vista machines and when I try to setup the network printer I get the > > following error message "Windows cannot connect to the printer. Operation > > could not be completed (error 0x000003a) > > > > I know the printer works through the network since I don't have any problems > > on my windows xp machines. Both VISTA machines are new and have the same > > problem. > You'll need two things - 1) the Vista drivers for the print server to be > installed on the new machines; and 2) the Vista drivers for the printer > installed on the new machines. Check on Linksys' website for the print > server drivers and on HP's site for the printer drivers. The 932C is so > old that it may have basic drivers included in Vista but you'll still > need the print server drivers because this isn't a true network printer. > A true network printer connects to the network either via ethernet into > a router/switch or via wireless. > > > Malke > -- > Elephant Boy Computers > www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User > |
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| | #5 (permalink) |
| | Re: windows vista network printer setup error Rob wrote: Quote: > Malke, > > The HP site will not let me download the VISTA print drivers. It states > that the correct drivers are on the computer already. I also went to linksys > and it stated that there were no issues. I verified this by connecting the > printer directly to one of the XP machines and tried to access it from the > VISTA machine. I received the same error. > > When I plug the printer directly into the VISTA machine it works fine. I > still need to access it on the network.... whether you did install the print server drivers on the Vista machine. If you did and still can't see the printer, check with Linksys tech support for help with their print server. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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| | #6 (permalink) |
| | Re: windows vista network printer setup error Malke <notreally@xxxxxx> wrote in news:uQn$L8xDIHA.4752@xxxxxx: Quote: > Rob wrote: Quote: >> Malke, >> >> When I plug the printer directly into the VISTA machine it works >> fine. I still need to access it on the network.... > Then you know the issue is with the print server. It is unclear to me > whether you did install the print server drivers on the Vista machine. > If you did and still can't see the printer, check with Linksys tech > support for help with their print server. > > > Malke appear as a machine on the network with a shared print queue, or do you create a TCP/IP port for the printer? The problem might be that the port driver on Vista cannot communicate successfully with the printer. If Linksys have said that there are no known issues with Vista then it might be worth confirming that you have the latest firmware on the print server. Judy |
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| | #7 (permalink) |
| | Re: windows vista network printer setup error the error is bad net response so something is not responding on the network layer properly. G:\>winerror 58 58 ERROR_BAD_NET_RESP -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Rob" <Rob@xxxxxx> wrote in message news:B6BE1E32-8BB5-44DE-95C4-E5F309658306@xxxxxx Quote: > Malke, > > The HP site will not let me download the VISTA print drivers. It states > that the correct drivers are on the computer already. I also went to > linksys > and it stated that there were no issues. I verified this by connecting > the > printer directly to one of the XP machines and tried to access it from the > VISTA machine. I received the same error. > > When I plug the printer directly into the VISTA machine it works fine. I > still need to access it on the network.... > > Rob > -- > Rob > > > "Malke" wrote: > Quote: >> Rob wrote: Quote: >> > I have a home network with windows xp on most of the machines. I use a >> > linksys network configuration with an HP932C printer setup with a >> > linksys >> > printserver. It works fine for all my XP machines. I recently >> > purchased 2 >> > vista machines and when I try to setup the network printer I get the >> > following error message "Windows cannot connect to the printer. >> > Operation >> > could not be completed (error 0x000003a) >> > >> > I know the printer works through the network since I don't have any >> > problems >> > on my windows xp machines. Both VISTA machines are new and have the >> > same >> > problem. >> You'll need two things - 1) the Vista drivers for the print server to be >> installed on the new machines; and 2) the Vista drivers for the printer >> installed on the new machines. Check on Linksys' website for the print >> server drivers and on HP's site for the printer drivers. The 932C is so >> old that it may have basic drivers included in Vista but you'll still >> need the print server drivers because this isn't a true network printer. >> A true network printer connects to the network either via ethernet into >> a router/switch or via wireless. >> >> >> Malke >> -- >> Elephant Boy Computers >> www.elephantboycomputers.com >> "Don't Panic!" >> MS-MVP Windows - Shell/User >> |
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