Vista Business - extremely SLOW printing on network printer

10-16-2007

Printing from my Vista Business laptop to Canon LBP5000 network printer in
any application takes 130 seconds to start when the Windows firewall is ON.
When I disable the firewall the same job prints instantly.

I have the newest Canon driver and all the Windows updates are current.

When I print the same job to the same network printer on my other laptop
running Win XPSP2, also with the Windows firewall enabled, the job prints
instantly.

This seems like a Vista firewall issue. Does anyone have a solution? Please
advise!

10-16-2007

From another post, I think Canon is performing some work through the
firewall. I forwarded the information to one of the Canon driver testers
but they were unaware of this issue.

Hi all,

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	>

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	> The problem for my LBP5000 was caused by the windows update KB935807

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	> (MS07-038). After rolling back the system to a state before this

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	> update printing behaviour is normal.

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	>

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	> Regards

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	> blacky

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	>

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	> "blacky" wrote:

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	>

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	> > Hi all,

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	> >

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	> > I have the same problem with a Canon LBP5000 (connected via USB and

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	> > not shared in the network). The problem appears after an automatic

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	> > Windows or

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	> > Office2007 update (but I don't know which one).

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	> >

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	> > Reinstallation of the driver does not help (just for the first print > > out).

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	> > The firewall exception for the Canon RPC Server is active (checked).

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	> > After deactivating the firewall behaviour is normal.

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	> >

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	> > I think the problem is related to a security update, does anyone

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	> > know which one?

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	> >

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"axjul" <axjul@xxxxxx> wrote in message
news:7713AC21-A429-4C42-A8BE-9695EFB52041@xxxxxx

	Quote:
	> Printing from my Vista Business laptop to Canon LBP5000 network printer in > any application takes 130 seconds to start when the Windows firewall is > ON. > When I disable the firewall the same job prints instantly. > > I have the newest Canon driver and all the Windows updates are current. > > When I print the same job to the same network printer on my other laptop > running Win XPSP2, also with the Windows firewall enabled, the job prints > instantly. > > This seems like a Vista firewall issue. Does anyone have a solution? > Please > advise!

10-17-2007

I rolled back the windows update KB935807 (& restarted) but the printer still
needs 130 seconds to start printing. I then turned the Vista firewall off
and it starts printing instantly (no endless spooling and waiting for printer
to respond!)...

"Alan Morris [MSFT]" wrote:

Quote:

> From another post, I think Canon is performing some work through the
> firewall. I forwarded the information to one of the Canon driver testers
> but they were unaware of this issue.
>
>
>
> Hi all,
>

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	> >

>

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	> > The problem for my LBP5000 was caused by the windows update KB935807

>

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10-16-2007	#1 (permalink)
axjul Guest n/a posts	Vista Business - extremely SLOW printing on network printer Printing from my Vista Business laptop to Canon LBP5000 network printer in any application takes 130 seconds to start when the Windows firewall is ON. When I disable the firewall the same job prints instantly. I have the newest Canon driver and all the Windows updates are current. When I print the same job to the same network printer on my other laptop running Win XPSP2, also with the Windows firewall enabled, the job prints instantly. This seems like a Vista firewall issue. Does anyone have a solution? Please advise!
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