![]() |
![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
| |||||||
![]() |
| |
| | #1 (permalink) |
| | Bleu screen caused by Antivirus Sotware I think the only 2 Antivirus Software Products I Have Are: -Windows Defender 1.1.1505.0 -Kapersky Interne Security 6.0.6.621 In the past I have experience quite a few stability issues with Kapersky, this may be the worst yet. I had installed Kapersky Internet Security 7. Because, I had more stability issues with this upgrade, than the previous version, I downgraded to 6.0 Today I Got This Message Twice After a Bleu Screen: Problem caused by antivirus software Although we have not determined the specific cause of this problem, we know the problem was caused by antivirus software. Recommendation -------------------------------------------------------------------------------- To try to solve this problem, follow these steps. Each of the steps might solve your problem. If following a step doesn't fix your problem, then go on to the next step. Update your antivirus software Missing antivirus software updates could be the cause of your computer's problem. To make sure your antivirus is up to date, follow these steps: Click to open Microsoft Security Center. Click Malware protection. If your software needs to be updated, click Update now. If Windows can detect your antivirus software, it will be listed under Virus protection. If your antivirus software is not displayed in Windows Security Center, go to the downloads section of your antivirus software provider’s website. Find the update for your version of the software and your operating system, and then install it. For more information, check the Help for your antivirus software. Most antivirus software updates are free, but some providers charge a small fee for the updates. If you're using an older version of the software, you might also have to pay to upgrade to a more recent version to continue to receive the updates. Check for multiple antivirus programs running on your computer Running two antivirus software programs on your computer at the same time is not recommended because the two programs can interfere with each other. Even if you don't think your computer could be running two antivirus programs, antivirus software can sometimes come bundled with your computer and it might be running without your knowledge. To check if two antivirus programs are running, follow these steps: Click the Start button, click Control Panel, click System and Maintenance, and then click Administrative Tools. Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Look at the list of services under the Name column. If you find two antivirus programs, right-click each service associated with one of the programs, and then click Stop. Note that there may be multiple services running for one antivirus program. Contact the antivirus manufacturer If you've completed the previous steps, we recommend you contact the antivirus manufacturer directly for additional support. To see a list of Microsoft and third-party solutions for spyware, adware, and antivirus software, go to the following website online. |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Bleu screen caused by Antivirus Sotware Sacha Vieux Roy wrote: Quote: > I think the only 2 Antivirus Software Products I Have Are: > -Windows Defender 1.1.1505.0 > -Kapersky Interne Security 6.0.6.621 > > In the past I have experience quite a few stability issues with Kapersky, > this may be the worst yet. I had installed Kapersky Internet Security 7. > Because, I had more stability issues with this upgrade, than the previous > version, I downgraded to 6.0 > > Today I Got This Message Twice After a Bleu Screen: > > Problem caused by antivirus software > > Although we have not determined the specific cause of this problem, we know > the problem was caused by antivirus software. Since you know the issue is with Kaspersky, either contact their tech support for help with their program or uninstall Kaspersky and use something else. NOD32 is good and so is Avast if you want a free one. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
My System Specs![]() |
![]() |
| Thread Tools | |
| |
Similar Threads | ||||
| Thread | Forum | |||
| This problem was caused by Bitdefender Antivirus | System Security | |||
| bleu screen at 85 % install | Vista General | |||
| bleu screen at 85 % install | Vista General | |||
| AntiVirus Sotware on 64-bit Vista | Vista security | |||
| Bleu screen | Vista installation & setup | |||