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12-10-2007
| #1 (permalink) |
| | Win Vista, AOL 9.0 VR, and Trend Micro Antivirus My sister has a new Compaq Presario SR5210 NX from Best BUY. They loaded Trend Micro AntiVirus on the computer and we loaded AOL 9.0 VR for this Vista Windows system. We are unable to Update Trend Micro through AOL. We tried a separate Bellsouth connection and could not Update with the connection either. Both the AOL and Bell South connection work okay. We are able to reach numerous Web sites okay. On both connections we get a " unable to Update. Please check your internet connection". We are using a 56 Kbit dial-up connection. And have turned off the Firewall and SpyWare detector with no help. Is this a Vista problem, a Trend Micro problem or what? Any suggestions. Thanks Paul |
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