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| | #1 (permalink) |
| | Vista update error 80073712 - No updates possible Windows Vista Update does not work any more I just found out that my system did not update since 29 november 2007, the error code is 80073712 on 27 november Windows Defender has been updated KB915597 on 30 november I did try to install KB917607, but it did not install I have removed the temporary internet explorer files, There is no pending.xml file in the winSXS folder these are the files in the windows\system32 directory that start with WU*.* 13-11-2007 07:54 549.720 wuapi.dll 13-11-2007 07:54 31.232 wuapp.exe 13-11-2007 07:54 53.080 wuauclt.exe 13-11-2007 07:54 1.712.984 wuaueng.dll 13-11-2007 07:54 1.524.224 wucltux.dll 02-11-2006 10:46 87.552 WUDFCoinstaller.dll 02-11-2006 10:46 143.360 WUDFHost.exe 02-11-2006 10:46 181.760 WUDFPlatform.dll 02-11-2006 10:46 55.296 WUDFSvc.dll 02-11-2006 10:46 309.760 WUDFx.dll 13-11-2007 07:54 80.896 wudriver.dll 13-11-2007 07:54 33.624 wups.dll 13-11-2007 07:54 43.352 wups2.dll 18-05-2007 00:44 135.680 wusa.exe 13-11-2007 07:54 163.000 wuwebv.dll What might be remarkable is the file date WUSA.EXE Can that be the problem?? And how to solve this?? Or do you have other suggestions |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Vista update error 80073712 - No updates possible Start a free Windows Update support incident request: https://support.microsoft.com/oas/de...spx?gprid=6527 Support for Windows Update: http://support.microsoft.com/gp/wusupport For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB123456). For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org ISR wrote: Quote: > Windows Vista Update does not work any more > > I just found out that my system did not update since 29 november 2007, the > error code is 80073712 > on 27 november Windows Defender has been updated KB915597 > on 30 november I did try to install KB917607, but it did not install > > I have removed the temporary internet explorer files, > There is no pending.xml file in the winSXS folder > these are the files in the windows\system32 directory that start with > WU*.* > > 13-11-2007 07:54 549.720 wuapi.dll > 13-11-2007 07:54 31.232 wuapp.exe > 13-11-2007 07:54 53.080 wuauclt.exe > 13-11-2007 07:54 1.712.984 wuaueng.dll > 13-11-2007 07:54 1.524.224 wucltux.dll > 02-11-2006 10:46 87.552 WUDFCoinstaller.dll > 02-11-2006 10:46 143.360 WUDFHost.exe > 02-11-2006 10:46 181.760 WUDFPlatform.dll > 02-11-2006 10:46 55.296 WUDFSvc.dll > 02-11-2006 10:46 309.760 WUDFx.dll > 13-11-2007 07:54 80.896 wudriver.dll > 13-11-2007 07:54 33.624 wups.dll > 13-11-2007 07:54 43.352 wups2.dll > 18-05-2007 00:44 135.680 wusa.exe > 13-11-2007 07:54 163.000 wuwebv.dll > > What might be remarkable is the file date WUSA.EXE > Can that be the problem?? And how to solve this?? > Or do you have other suggestions |
My System Specs![]() |
| | #3 (permalink) |
| | RE: Vista update error 80073712 - No updates possible I have the same problem, and also no "pending.xml" file that I could delete as suggested in the previous post about this problem. |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Vista update error 80073712 - No updates possible Same answer, too. Kristof wrote: Quote: > I have the same problem, and also no "pending.xml" file that I could > delete > as suggested in the previous post about this problem. |
My System Specs![]() |
| | #5 (permalink) |
| | RE: Vista update error 80073712 - No updates possible Got the same update failure problems... I found those files 'windows\system32 directory that start with WU*.*', but I can't remove them... Like most people do, I regret that I have installed Vista. "ISR" wrote: Quote: > Windows Vista Update does not work any more > > I just found out that my system did not update since 29 november 2007, the > error code is 80073712 > on 27 november Windows Defender has been updated KB915597 > on 30 november I did try to install KB917607, but it did not install > > I have removed the temporary internet explorer files, > There is no pending.xml file in the winSXS folder > these are the files in the windows\system32 directory that start with WU*.* > > 13-11-2007 07:54 549.720 wuapi.dll > 13-11-2007 07:54 31.232 wuapp.exe > 13-11-2007 07:54 53.080 wuauclt.exe > 13-11-2007 07:54 1.712.984 wuaueng.dll > 13-11-2007 07:54 1.524.224 wucltux.dll > 02-11-2006 10:46 87.552 WUDFCoinstaller.dll > 02-11-2006 10:46 143.360 WUDFHost.exe > 02-11-2006 10:46 181.760 WUDFPlatform.dll > 02-11-2006 10:46 55.296 WUDFSvc.dll > 02-11-2006 10:46 309.760 WUDFx.dll > 13-11-2007 07:54 80.896 wudriver.dll > 13-11-2007 07:54 33.624 wups.dll > 13-11-2007 07:54 43.352 wups2.dll > 18-05-2007 00:44 135.680 wusa.exe > 13-11-2007 07:54 163.000 wuwebv.dll > > What might be remarkable is the file date WUSA.EXE > Can that be the problem?? And how to solve this?? > Or do you have other suggestions |
My System Specs![]() |
| | #6 (permalink) |
| | RE: Vista update error 80073712 - No updates possible I have recently had the same problem. I can not download KB942615. I get an error code of 80073712. Any advice from the gurus. "ISR" wrote: Quote: > Windows Vista Update does not work any more > > I just found out that my system did not update since 29 november 2007, the > error code is 80073712 > on 27 november Windows Defender has been updated KB915597 > on 30 november I did try to install KB917607, but it did not install > > I have removed the temporary internet explorer files, > There is no pending.xml file in the winSXS folder > these are the files in the windows\system32 directory that start with WU*.* > > 13-11-2007 07:54 549.720 wuapi.dll > 13-11-2007 07:54 31.232 wuapp.exe > 13-11-2007 07:54 53.080 wuauclt.exe > 13-11-2007 07:54 1.712.984 wuaueng.dll > 13-11-2007 07:54 1.524.224 wucltux.dll > 02-11-2006 10:46 87.552 WUDFCoinstaller.dll > 02-11-2006 10:46 143.360 WUDFHost.exe > 02-11-2006 10:46 181.760 WUDFPlatform.dll > 02-11-2006 10:46 55.296 WUDFSvc.dll > 02-11-2006 10:46 309.760 WUDFx.dll > 13-11-2007 07:54 80.896 wudriver.dll > 13-11-2007 07:54 33.624 wups.dll > 13-11-2007 07:54 43.352 wups2.dll > 18-05-2007 00:44 135.680 wusa.exe > 13-11-2007 07:54 163.000 wuwebv.dll > > What might be remarkable is the file date WUSA.EXE > Can that be the problem?? And how to solve this?? > Or do you have other suggestions |
My System Specs![]() |
| | #7 (permalink) |
| | Re: Vista update error 80073712 - No updates possible Guru sez: Please begin your own thread about /your/ problem. State your Windows and IE versions in your first post. Thank you. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Van wrote: Quote: > I have recently had the same problem. I can not download KB942615. I get > an error code of 80073712. Any advice from the gurus. |
My System Specs![]() |
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