Vista - Remote Assistance Safety

01-31-2008

If I am remotely assisting another computer, and they are having to lower
their firewall to let me in, can hackers more easily access their computer?
I don't want to jeopordize their system.

01-31-2008

It really depends on how much they are lowering it to let you in. Hopefully
they aren't just turning it off. I would recommend you give them your IP
address and they add an exception just for you.

Mark

"js248" <js248@xxxxxx> wrote in message
news:E0037B65-76DF-4B2F-81D3-364CC633EE91@xxxxxx

Quote:

> If I am remotely assisting another computer, and they are having to lower
> their firewall to let me in, can hackers more easily access their
> computer?
> I don't want to jeopordize their system.

01-31-2008

Thank you Mark. When and if we set this up, I will make sure that it is only
our IP address they add. I know little to nothing about this, but am trying
to learn all I can before utilizing this tool. Do you also know if it is
going to be a problem if I have Vista and they have XP?

"Mark Burnett" wrote:

Quote:

> It really depends on how much they are lowering it to let you in. Hopefully
> they aren't just turning it off. I would recommend you give them your IP
> address and they add an exception just for you.
>
>
> Mark
>
> "js248" <js248@xxxxxx> wrote in message
> news:E0037B65-76DF-4B2F-81D3-364CC633EE91@xxxxxx

Quote:

> > If I am remotely assisting another computer, and they are having to lower
> > their firewall to let me in, can hackers more easily access their
> > computer?
> > I don't want to jeopordize their system.

>

01-31-2008

Nope, you might get a message about not connecting as securly as possible,
since it is an XP machine. Works fine though.

"js248" <js248@xxxxxx> wrote in message
news:ACD18865-EA69-4196-BD53-0F2D4B9F3365@xxxxxx

Quote:

> Thank you Mark. When and if we set this up, I will make sure that it is
> only
> our IP address they add. I know little to nothing about this, but am
> trying
> to learn all I can before utilizing this tool. Do you also know if it is
> going to be a problem if I have Vista and they have XP?
>
> "Mark Burnett" wrote:
>

Quote:

>> It really depends on how much they are lowering it to let you in.
>> Hopefully
>> they aren't just turning it off. I would recommend you give them your IP
>> address and they add an exception just for you.
>>
>>
>> Mark
>>
>> "js248" <js248@xxxxxx> wrote in message
>> news:E0037B65-76DF-4B2F-81D3-364CC633EE91@xxxxxx

Quote:

>> > If I am remotely assisting another computer, and they are having to
>> > lower
>> > their firewall to let me in, can hackers more easily access their
>> > computer?
>> > I don't want to jeopordize their system.

>>

01-31-2008

>> If I am remotely assisting another computer, and they are having to lower

Quote:

>> their firewall to let me in, can hackers more easily access their
>> computer?
>> I don't want to jeopordize their system.

>
> It really depends on how much they are lowering it to let you in.
> Hopefully they aren't just turning it off. I would recommend you give them
> your IP address and they add an exception just for you.
>

Assuming we're talking about the Windows Firewall, is that even necessary?
Shouldn't it be enough for the user to enable "Allow Remote Assistance
Connections to this Computer" in Control Panel/System/Remote Settings? That
opens the port and allows the pre-authorized access. I say "pre-authorized"
because I believe the user needs to email an invitation to the tech first.
Is this correct?

01-31-2008	#1 (permalink)
js248 n/a posts	Remote Assistance Safety If I am remotely assisting another computer, and they are having to lower their firewall to let me in, can hackers more easily access their computer? I don't want to jeopordize their system.
My System Specs

01-31-2008	#2 (permalink)
Mark Burnett n/a posts	Re: Remote Assistance Safety It really depends on how much they are lowering it to let you in. Hopefully they aren't just turning it off. I would recommend you give them your IP address and they add an exception just for you. Mark "js248" <js248@xxxxxx> wrote in message news:E0037B65-76DF-4B2F-81D3-364CC633EE91@xxxxxx Quote: > If I am remotely assisting another computer, and they are having to lower > their firewall to let me in, can hackers more easily access their > computer? > I don't want to jeopordize their system.
My System Specs

01-31-2008	#3 (permalink)
js248 n/a posts	Re: Remote Assistance Safety Thank you Mark. When and if we set this up, I will make sure that it is only our IP address they add. I know little to nothing about this, but am trying to learn all I can before utilizing this tool. Do you also know if it is going to be a problem if I have Vista and they have XP? "Mark Burnett" wrote: Quote: > It really depends on how much they are lowering it to let you in. Hopefully > they aren't just turning it off. I would recommend you give them your IP > address and they add an exception just for you. > > > Mark > > "js248" <js248@xxxxxx> wrote in message > news:E0037B65-76DF-4B2F-81D3-364CC633EE91@xxxxxx Quote: > > If I am remotely assisting another computer, and they are having to lower > > their firewall to let me in, can hackers more easily access their > > computer? > > I don't want to jeopordize their system. >
My System Specs

01-31-2008	#4 (permalink)
super1 n/a posts	Re: Remote Assistance Safety Nope, you might get a message about not connecting as securly as possible, since it is an XP machine. Works fine though. "js248" <js248@xxxxxx> wrote in message news:ACD18865-EA69-4196-BD53-0F2D4B9F3365@xxxxxx Quote: > Thank you Mark. When and if we set this up, I will make sure that it is > only > our IP address they add. I know little to nothing about this, but am > trying > to learn all I can before utilizing this tool. Do you also know if it is > going to be a problem if I have Vista and they have XP? > > "Mark Burnett" wrote: > Quote: >> It really depends on how much they are lowering it to let you in. >> Hopefully >> they aren't just turning it off. I would recommend you give them your IP >> address and they add an exception just for you. >> >> >> Mark >> >> "js248" <js248@xxxxxx> wrote in message >> news:E0037B65-76DF-4B2F-81D3-364CC633EE91@xxxxxx Quote: >> > If I am remotely assisting another computer, and they are having to >> > lower >> > their firewall to let me in, can hackers more easily access their >> > computer? >> > I don't want to jeopordize their system. >>
My System Specs

01-31-2008	#5 (permalink)
Victek n/a posts	Re: Remote Assistance Safety >> If I am remotely assisting another computer, and they are having to lower Quote: Quote: >> their firewall to let me in, can hackers more easily access their >> computer? >> I don't want to jeopordize their system. > > It really depends on how much they are lowering it to let you in. > Hopefully they aren't just turning it off. I would recommend you give them > your IP address and they add an exception just for you. > Assuming we're talking about the Windows Firewall, is that even necessary? Shouldn't it be enough for the user to enable "Allow Remote Assistance Connections to this Computer" in Control Panel/System/Remote Settings? That opens the port and allows the pre-authorized access. I say "pre-authorized" because I believe the user needs to email an invitation to the tech first. Is this correct?
My System Specs

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