Windows Vista Forums

Cannot allow a programme I trust because Defender is blocking it

  1. #1


    LanM Guest

    Cannot allow a programme I trust because Defender is blocking it

    Hi

    I have a back-up programme that is being blocked by Widows Defender and I
    have to unblock it every time I power on.

    The Windows deneder help tells me
    "The next time Windows Defender alerts you about the software, on the Action
    menu in the Alert dialog box, click Always Allow. If you are prompted for an
    administrator password or confirmation, type the password or provide
    confirmation."

    But I cannot find the action menu in the alert box. The only menu I found are
    - Remove or disable
    - Unblock
    - help.

    When using software explorer in Widows defender, I can see the software but
    the button "enable" remains inactive.

    How can I declare that a software is allowed?

    Thanks a lot for your help.

    Cheers

      My System SpecsSystem Spec

  2. #2


    BillD Guest

    RE: Cannot allow a programme I trust because Defender is blocking it



    "LanM" wrote:

    > When using software explorer in Widows defender, I can see the software but
    > the button "enable" remains inactive.
    you have to click on the button "show for all users" with the shield icon,
    in order to activate the other buttons

      My System SpecsSystem Spec

  3. #3


    JohnDavid Guest

    RE: Cannot allow a programme I trust because Defender is blocking it

    When I encountered the problem you described, the only mechanism that worked
    was to run Defender as Adminstrator. That then allowed the 'enable' button
    to become active. I did not have any success with Billd's suggestion to
    "show all users". Post back for everyone's benefit if running as
    administrator resolves your problem.

    "LanM" wrote:

    > Hi
    >
    > I have a back-up programme that is being blocked by Widows Defender and I
    > have to unblock it every time I power on.
    >
    > The Windows deneder help tells me
    > "The next time Windows Defender alerts you about the software, on the Action
    > menu in the Alert dialog box, click Always Allow. If you are prompted for an
    > administrator password or confirmation, type the password or provide
    > confirmation."
    >
    > But I cannot find the action menu in the alert box. The only menu I found are
    > - Remove or disable
    > - Unblock
    > - help.
    >
    > When using software explorer in Widows defender, I can see the software but
    > the button "enable" remains inactive.
    >
    > How can I declare that a software is allowed?
    >
    > Thanks a lot for your help.
    >
    > Cheers

      My System SpecsSystem Spec

  4. #4


    LanM Guest

    RE: Cannot allow a programme I trust because Defender is blocking

    Indeed BillD's suggestion did not worked.
    Yours did notworked either. The "Allways allow" message never appear indeed
    and I suspect the source of the problem is at the level of access rights
    because I have been obliged to enter into that topic when I fully reinstalled
    my PC and a back-up of all data.
    Does this triger an idea on your side?
    Cheers

    "JohnDavid" wrote:

    > When I encountered the problem you described, the only mechanism that worked
    > was to run Defender as Adminstrator. That then allowed the 'enable' button
    > to become active. I did not have any success with Billd's suggestion to
    > "show all users". Post back for everyone's benefit if running as
    > administrator resolves your problem.
    >
    > "LanM" wrote:
    >

    > > Hi
    > >
    > > I have a back-up programme that is being blocked by Widows Defender and I
    > > have to unblock it every time I power on.
    > >
    > > The Windows deneder help tells me
    > > "The next time Windows Defender alerts you about the software, on the Action
    > > menu in the Alert dialog box, click Always Allow. If you are prompted for an
    > > administrator password or confirmation, type the password or provide
    > > confirmation."
    > >
    > > But I cannot find the action menu in the alert box. The only menu I found are
    > > - Remove or disable
    > > - Unblock
    > > - help.
    > >
    > > When using software explorer in Widows defender, I can see the software but
    > > the button "enable" remains inactive.
    > >
    > > How can I declare that a software is allowed?
    > >
    > > Thanks a lot for your help.
    > >
    > > Cheers

      My System SpecsSystem Spec

  5. #5


    JohnDavid Guest

    RE: Cannot allow a programme I trust because Defender is blocking

    I have another suggestion, but bear with me first. First, I went back to
    Defender and was reminded that even running as Administrator, there are many
    programs (including Vista internals) that I still cannot control there.
    However, what I saw consistently was for those I CAN control
    (enable/disable), the "Startup Type" is listed as 'Registry: Local Machine'.
    And for those I CANNOT control, the "Startup Type" is listed as 'Registry:
    Local Machine'.

    That prompted me to look further into security ("access rights" as you
    suggested) for EXEs in both categories. At first I seemed to be on to
    something when I found that the owner for apps I CANNOT control in Defender
    was System, whereas owner for those I CAN control was Administrators. But
    then I found a couple where Owner was Administrators, but I still couldn't
    control the app. Damn!

    Anyway, here is something else to try: in Defender, choose Tools, then
    Options. Scroll down to 'Advanced options'. There you can add the path to
    files you don't want Defender to monitor (an Exclude list). I successfully
    used this mechanism to prevent Defender from trying to stop the
    implementation of a customized Hosts file that SpyBot does for me. Other
    than that, I am at a loss. Please post back; I'll be curious to know if the
    above resolves your issue.


    "LanM" wrote:

    > Indeed BillD's suggestion did not worked.
    > Yours did notworked either. The "Allways allow" message never appear indeed
    > and I suspect the source of the problem is at the level of access rights
    > because I have been obliged to enter into that topic when I fully reinstalled
    > my PC and a back-up of all data.
    > Does this triger an idea on your side?
    > Cheers
    >
    > "JohnDavid" wrote:
    >

    > > When I encountered the problem you described, the only mechanism that worked
    > > was to run Defender as Adminstrator. That then allowed the 'enable' button
    > > to become active. I did not have any success with Billd's suggestion to
    > > "show all users". Post back for everyone's benefit if running as
    > > administrator resolves your problem.
    > >
    > > "LanM" wrote:
    > >

    > > > Hi
    > > >
    > > > I have a back-up programme that is being blocked by Widows Defender and I
    > > > have to unblock it every time I power on.
    > > >
    > > > The Windows deneder help tells me
    > > > "The next time Windows Defender alerts you about the software, on the Action
    > > > menu in the Alert dialog box, click Always Allow. If you are prompted for an
    > > > administrator password or confirmation, type the password or provide
    > > > confirmation."
    > > >
    > > > But I cannot find the action menu in the alert box. The only menu I found are
    > > > - Remove or disable
    > > > - Unblock
    > > > - help.
    > > >
    > > > When using software explorer in Widows defender, I can see the software but
    > > > the button "enable" remains inactive.
    > > >
    > > > How can I declare that a software is allowed?
    > > >
    > > > Thanks a lot for your help.
    > > >
    > > > Cheers

      My System SpecsSystem Spec

  6. #6


    PaulB Guest

    RE: Cannot allow a programme I trust because Defender is blocking it

    I have a couple of programs that had the same issue and the only way I could
    get them to run without intervention was to put them in the task scheduler to
    run a startup and check "run with highest privileges". This works fine.
    --
    Paul


    "LanM" wrote:

    > Hi
    >
    > I have a back-up programme that is being blocked by Widows Defender and I
    > have to unblock it every time I power on.
    >
    > The Windows deneder help tells me
    > "The next time Windows Defender alerts you about the software, on the Action
    > menu in the Alert dialog box, click Always Allow. If you are prompted for an
    > administrator password or confirmation, type the password or provide
    > confirmation."
    >
    > But I cannot find the action menu in the alert box. The only menu I found are
    > - Remove or disable
    > - Unblock
    > - help.
    >
    > When using software explorer in Widows defender, I can see the software but
    > the button "enable" remains inactive.
    >
    > How can I declare that a software is allowed?
    >
    > Thanks a lot for your help.
    >
    > Cheers

      My System SpecsSystem Spec

  7. #7


    LanM Guest

    RE: Cannot allow a programme I trust because Defender is blocking

    Well done JohnDavid. Easy solution, even if it does not sound very
    professional from a Microsoft viewpoint. Is this because that back-up
    software is running under linux
    ;-)
    Cheers
    Marc

    "JohnDavid" wrote:

    > I have another suggestion, but bear with me first. First, I went back to
    > Defender and was reminded that even running as Administrator, there are many
    > programs (including Vista internals) that I still cannot control there.
    > However, what I saw consistently was for those I CAN control
    > (enable/disable), the "Startup Type" is listed as 'Registry: Local Machine'.
    > And for those I CANNOT control, the "Startup Type" is listed as 'Registry:
    > Local Machine'.
    >
    > That prompted me to look further into security ("access rights" as you
    > suggested) for EXEs in both categories. At first I seemed to be on to
    > something when I found that the owner for apps I CANNOT control in Defender
    > was System, whereas owner for those I CAN control was Administrators. But
    > then I found a couple where Owner was Administrators, but I still couldn't
    > control the app. Damn!
    >
    > Anyway, here is something else to try: in Defender, choose Tools, then
    > Options. Scroll down to 'Advanced options'. There you can add the path to
    > files you don't want Defender to monitor (an Exclude list). I successfully
    > used this mechanism to prevent Defender from trying to stop the
    > implementation of a customized Hosts file that SpyBot does for me. Other
    > than that, I am at a loss. Please post back; I'll be curious to know if the
    > above resolves your issue.
    >
    >
    > "LanM" wrote:
    >

    > > Indeed BillD's suggestion did not worked.
    > > Yours did notworked either. The "Allways allow" message never appear indeed
    > > and I suspect the source of the problem is at the level of access rights
    > > because I have been obliged to enter into that topic when I fully reinstalled
    > > my PC and a back-up of all data.
    > > Does this triger an idea on your side?
    > > Cheers
    > >
    > > "JohnDavid" wrote:
    > >

    > > > When I encountered the problem you described, the only mechanism that worked
    > > > was to run Defender as Adminstrator. That then allowed the 'enable' button
    > > > to become active. I did not have any success with Billd's suggestion to
    > > > "show all users". Post back for everyone's benefit if running as
    > > > administrator resolves your problem.
    > > >
    > > > "LanM" wrote:
    > > >
    > > > > Hi
    > > > >
    > > > > I have a back-up programme that is being blocked by Widows Defender and I
    > > > > have to unblock it every time I power on.
    > > > >
    > > > > The Windows deneder help tells me
    > > > > "The next time Windows Defender alerts you about the software, on the Action
    > > > > menu in the Alert dialog box, click Always Allow. If you are prompted for an
    > > > > administrator password or confirmation, type the password or provide
    > > > > confirmation."
    > > > >
    > > > > But I cannot find the action menu in the alert box. The only menu I found are
    > > > > - Remove or disable
    > > > > - Unblock
    > > > > - help.
    > > > >
    > > > > When using software explorer in Widows defender, I can see the software but
    > > > > the button "enable" remains inactive.
    > > > >
    > > > > How can I declare that a software is allowed?
    > > > >
    > > > > Thanks a lot for your help.
    > > > >
    > > > > Cheers

      My System SpecsSystem Spec

  8. #8


    LanM Guest

    RE: Cannot allow a programme I trust because Defender is blocking

    Hi JohnDavid,

    Unfortunately, I was too confident. What you proposed was easy to be done,
    but I reboot and ... Damned. This has no effect at all.

    "JohnDavid" wrote:

    > I have another suggestion, but bear with me first. First, I went back to
    > Defender and was reminded that even running as Administrator, there are many
    > programs (including Vista internals) that I still cannot control there.
    > However, what I saw consistently was for those I CAN control
    > (enable/disable), the "Startup Type" is listed as 'Registry: Local Machine'.
    > And for those I CANNOT control, the "Startup Type" is listed as 'Registry:
    > Local Machine'.
    >
    > That prompted me to look further into security ("access rights" as you
    > suggested) for EXEs in both categories. At first I seemed to be on to
    > something when I found that the owner for apps I CANNOT control in Defender
    > was System, whereas owner for those I CAN control was Administrators. But
    > then I found a couple where Owner was Administrators, but I still couldn't
    > control the app. Damn!
    >
    > Anyway, here is something else to try: in Defender, choose Tools, then
    > Options. Scroll down to 'Advanced options'. There you can add the path to
    > files you don't want Defender to monitor (an Exclude list). I successfully
    > used this mechanism to prevent Defender from trying to stop the
    > implementation of a customized Hosts file that SpyBot does for me. Other
    > than that, I am at a loss. Please post back; I'll be curious to know if the
    > above resolves your issue.
    >
    >
    > "LanM" wrote:
    >

    > > Indeed BillD's suggestion did not worked.
    > > Yours did notworked either. The "Allways allow" message never appear indeed
    > > and I suspect the source of the problem is at the level of access rights
    > > because I have been obliged to enter into that topic when I fully reinstalled
    > > my PC and a back-up of all data.
    > > Does this triger an idea on your side?
    > > Cheers
    > >
    > > "JohnDavid" wrote:
    > >

    > > > When I encountered the problem you described, the only mechanism that worked
    > > > was to run Defender as Adminstrator. That then allowed the 'enable' button
    > > > to become active. I did not have any success with Billd's suggestion to
    > > > "show all users". Post back for everyone's benefit if running as
    > > > administrator resolves your problem.
    > > >
    > > > "LanM" wrote:
    > > >
    > > > > Hi
    > > > >
    > > > > I have a back-up programme that is being blocked by Widows Defender and I
    > > > > have to unblock it every time I power on.
    > > > >
    > > > > The Windows deneder help tells me
    > > > > "The next time Windows Defender alerts you about the software, on the Action
    > > > > menu in the Alert dialog box, click Always Allow. If you are prompted for an
    > > > > administrator password or confirmation, type the password or provide
    > > > > confirmation."
    > > > >
    > > > > But I cannot find the action menu in the alert box. The only menu I found are
    > > > > - Remove or disable
    > > > > - Unblock
    > > > > - help.
    > > > >
    > > > > When using software explorer in Widows defender, I can see the software but
    > > > > the button "enable" remains inactive.
    > > > >
    > > > > How can I declare that a software is allowed?
    > > > >
    > > > > Thanks a lot for your help.
    > > > >
    > > > > Cheers

      My System SpecsSystem Spec

  9. #9


    LanM Guest

    RE: Cannot allow a programme I trust because Defender is blocking

    Hi PaulB
    That seems OK now. Yoy brought me in an area I did not know. Thanks.
    Perhaps I had that problem because the application concerned was running
    under linux ;-) Who knows.
    Cheers
    Marc

    "PaulB" wrote:

    > I have a couple of programs that had the same issue and the only way I could
    > get them to run without intervention was to put them in the task scheduler to
    > run a startup and check "run with highest privileges". This works fine.
    > --
    > Paul
    >
    >
    > "LanM" wrote:
    >

    > > Hi
    > >
    > > I have a back-up programme that is being blocked by Widows Defender and I
    > > have to unblock it every time I power on.
    > >
    > > The Windows deneder help tells me
    > > "The next time Windows Defender alerts you about the software, on the Action
    > > menu in the Alert dialog box, click Always Allow. If you are prompted for an
    > > administrator password or confirmation, type the password or provide
    > > confirmation."
    > >
    > > But I cannot find the action menu in the alert box. The only menu I found are
    > > - Remove or disable
    > > - Unblock
    > > - help.
    > >
    > > When using software explorer in Widows defender, I can see the software but
    > > the button "enable" remains inactive.
    > >
    > > How can I declare that a software is allowed?
    > >
    > > Thanks a lot for your help.
    > >
    > > Cheers

      My System SpecsSystem Spec

  10. #10


    JohnDavid Guest

    RE: Cannot allow a programme I trust because Defender is blocking

    Soirry my 'solution' did not work for you, but glad that PaulB found
    something that works. Defender's behavior has seemed flukey at times; don't
    know if it's the application or a hole in my knowledge.

    "LanM" wrote:

    > Hi PaulB
    > That seems OK now. Yoy brought me in an area I did not know. Thanks.
    > Perhaps I had that problem because the application concerned was running
    > under linux ;-) Who knows.
    > Cheers
    > Marc
    >
    > "PaulB" wrote:
    >

    > > I have a couple of programs that had the same issue and the only way I could
    > > get them to run without intervention was to put them in the task scheduler to
    > > run a startup and check "run with highest privileges". This works fine.
    > > --
    > > Paul
    > >
    > >
    > > "LanM" wrote:
    > >

    > > > Hi
    > > >
    > > > I have a back-up programme that is being blocked by Widows Defender and I
    > > > have to unblock it every time I power on.
    > > >
    > > > The Windows deneder help tells me
    > > > "The next time Windows Defender alerts you about the software, on the Action
    > > > menu in the Alert dialog box, click Always Allow. If you are prompted for an
    > > > administrator password or confirmation, type the password or provide
    > > > confirmation."
    > > >
    > > > But I cannot find the action menu in the alert box. The only menu I found are
    > > > - Remove or disable
    > > > - Unblock
    > > > - help.
    > > >
    > > > When using software explorer in Widows defender, I can see the software but
    > > > the button "enable" remains inactive.
    > > >
    > > > How can I declare that a software is allowed?
    > > >
    > > > Thanks a lot for your help.
    > > >
    > > > Cheers

      My System SpecsSystem Spec


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