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| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
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| | #1 (permalink) |
| | windows defender is a joke! My brand new computer has a virus and I used windows defender to delete it and everytime it gets done scanning it says an error has occured and I can't even delete the program that has the virus. I'm really upset that to even get help with this, i have to pay 60.00 for "advanced support." Vista is starting to SUCK. does anyone have any advice? |
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| | #2 (permalink) |
| | Re: windows defender is a joke! Windows Defender isn't an antivirus application. They only try to monitor start registry and hooks registrers to disallow spywares and worms to install itself. Ivan Carlos - Chief Information & Security Officer E-mail / Skype / WLM: icarlos@xxxxxx Cell.: +55 (11) 8112-0666 Stephanie Stewart wrote: Quote: > My brand new computer has a virus and I used windows defender to delete it > and everytime it gets done scanning it says an error has occured and I can't > even delete the program that has the virus. I'm really upset that to even get > help with this, i have to pay 60.00 for "advanced support." Vista is starting > to SUCK. > does anyone have any advice? |
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| | #3 (permalink) |
| | Re: windows defender is a joke! You need a dedicated anti virus application, or a dedicated internet security application Kaspersky appears to do well in various reviews For Spyware/trojans, use MS Defender, SpyBot & Adaware - all free & use them all on a regular basis, depending on your browsing/download habits Think for a minute, if MS included a anti virus app with its Vista, how long would it be before an Anti Competative action would be launched by the Companies that produce dedicated applications, as it MS is taking a risk with Defender BTW OneCare has had some abysmal reviews Most, if not all, Viruses are installed by the user actions or inactions "Stephanie Stewart" <Stephanie Stewart@xxxxxx> wrote in message news:A4F4A403-FD0A-405E-80B9-D6C4361F96E2@xxxxxx Quote: > My brand new computer has a virus and I used windows defender to delete it > and everytime it gets done scanning it says an error has occured and I > can't > even delete the program that has the virus. I'm really upset that to even > get > help with this, i have to pay 60.00 for "advanced support." Vista is > starting > to SUCK. > does anyone have any advice? |
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| | #4 (permalink) |
| | Re: windows defender is a joke! On Sun, 30 Mar 2008 13:11:00 -0700, Stephanie Stewart wrote: Quote: > My brand new computer has a virus and I used windows defender to delete it > and everytime it gets done scanning it says an error has occured and I can't > even delete the program that has the virus. I'm really upset that to even get > help with this, i have to pay 60.00 for "advanced support." Vista is starting > to SUCK. > does anyone have any advice? Real-time AV applications - for viral malware. Do not utilize more than one (1) real-time anti-virus scanning engine! Disable the e-mail scanning function during installation (Custom Installation on some AV apps.) as it provides no additional protection. http://www.oehelp.com/OETips.aspx#3 In fact, most of experts (incl. Norton) believe that scanning incoming and outgoing mail causes e-mail file corruption. Avira AntiVir® PersonalEdition Classic - Free http://www.free-av.com/antivirus/allinonen.html You may wish to consider removing the 'AntiVir Nagscreen' http://www.elitekiller.com/files/dis...ntivir_nag.htm or Free antivirus - avast! 4 Home Edition http://www.avast.com/eng/avast_4_home.html (Choose Custom Installation and under Resident Protection, uncheck: Internet Mail and Outlook/Exchange.) or AVG Anti-Virus Free Edition http://free.grisoft.com/ (Choose custom install and untick the email scanner plugin.) or Kaspersky® Anti-Virus 7.0 - Not Free http://www.kaspersky.com/homeuser or ESET NOD32 Antivirus - Not Free http://www.eset.com/ and (optional) On-demand AV application. (add it to your arsenal and use it as a "second opinion" av scanner). BitDefender10 Free Edition http://www.bitdefender.com/PRODUCT-1...e-Edition.html A-S applications - for non-viral malware. The effectiveness of an individual A-S scanners can be wide-ranging and oftentimes a collection of scanners is best. There isn't one software that cleans and immunizes you against everything. That's why you need multiple products to do the job i.e. overlap their coverage - one may catch what another may miss, (grab'em all). SuperAntispyware - Free http://www.superantispyware.com/supe...freevspro.html and Ad-Aware 2007 - Free http://www.lavasoftusa.com/products/ad_aware_free.php http://www.download.com/3000-2144-10045910.html and Spybot Search & Destroy - Free http://www.safer-networking.org/en/download/index.html and Windows Defender - Free (build-in in Vista) http://www.microsoft.com/athome/secu...e/default.mspx Interesting reading: http://www.pcworld.com/article/id,136195/article.html "...Windows Defender did excel in behavior-based protection, which detects changes to key areas of the system without having to know anything about the actual threat." After the software is updated, it is suggested scanning the system in Safe Mode. Some more useful applications: SpywareBlaster - Free SpywareBlaster is not a scanner application. It blocks the installation of most ActiveX-based spyware, adware, browser hijackers, dialers and other unwanted programs from the user's computer. SpywareBlaster works by blacklisting the CLSID of known malware programs, effectively preventing them from infecting a protected computer and also allows the user to prevent privacy hazards such as tracking cookies. http://www.javacoolsoftware.com/spywareblaster.html Rootkit Revealer - Free http://www.microsoft.com/technet/sys...tRevealer.mspx Crap Cleaner - Free http://www.filehippo.com/download_ccleaner/ If Windows Defender is utilized go to Applications, under Utilities uncheck "Windows Defender". CW Shredder - Free http://www.softpedia.com/get/Interne...Shredder.shtml |
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| | #5 (permalink) |
| | Re: windows defender is a joke! In message <A4F4A403-FD0A-405E-80B9-D6C4361F96E2@xxxxxx> Stephanie Stewart <Stephanie Stewart@xxxxxx> wrote: Quote: >My brand new computer has a virus and I used windows defender to delete it >and everytime it gets done scanning it says an error has occured and I can't >even delete the program that has the virus. I'm really upset that to even get >help with this, i have to pay 60.00 for "advanced support." Vista is starting >to SUCK. >does anyone have any advice? |
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| | #6 (permalink) |
| | RE: windows defender is a joke! i'm no expert, but restoring the system might work. you can take the computer back to an earlier state, like last wednesday. to do this u turn on the computer and at the dell logo screen u tap the F8 key than restore. it might work? |
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| | #7 (permalink) |
| | Re: windows defender is a joke! On Sun, 30 Mar 2008 18:45:00 -0700, fred wrote: Quote: > i'm no expert, but restoring the system might work. Restoring the system won't remove the virus. |
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| | #8 (permalink) |
| | Re: windows defender is a joke! Kayman wrote: Quote: > On Sun, 30 Mar 2008 18:45:00 -0700, fred wrote: > Quote: >> i'm no expert, but restoring the system might work. > Restoring the system won't remove the virus. http://www.microsoft.com/technet/com...mt/sm0504.mspx |
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| | #9 (permalink) |
| | Re: windows defender is a joke! On Mon, 31 Mar 2008 06:25:46 +0700, Kayman wrote: Quote: > On Sun, 30 Mar 2008 13:11:00 -0700, Stephanie Stewart wrote: > Quote: >> My brand new computer has a virus and I used windows defender to delete it >> and everytime it gets done scanning it says an error has occured and I can't >> even delete the program that has the virus. I'm really upset that to even get >> help with this, i have to pay 60.00 for "advanced support." Vista is starting >> to SUCK. >> does anyone have any advice? > You need to educate yourself with respect to AV/A-S applications. > > Real-time AV applications - for viral malware. > Do not utilize more than one (1) real-time anti-virus scanning engine! > Disable the e-mail scanning function during installation (Custom > Installation on some AV apps.) as it provides no additional protection. > http://www.oehelp.com/OETips.aspx#3 > In fact, most of experts (incl. Norton) believe that scanning incoming and > outgoing mail causes e-mail file corruption. > > Avira AntiVir® PersonalEdition Classic - Free > http://www.free-av.com/antivirus/allinonen.html > You may wish to consider removing the 'AntiVir Nagscreen' > http://www.elitekiller.com/files/dis...ntivir_nag.htm > or > Free antivirus - avast! 4 Home Edition > http://www.avast.com/eng/avast_4_home.html > (Choose Custom Installation and under Resident > Protection, uncheck: Internet Mail and Outlook/Exchange.) > or > AVG Anti-Virus Free Edition > http://free.grisoft.com/ > (Choose custom install and untick the email scanner plugin.) > or > Kaspersky® Anti-Virus 7.0 - Not Free > http://www.kaspersky.com/homeuser > or > ESET NOD32 Antivirus - Not Free > http://www.eset.com/ > and (optional) > On-demand AV application. > (add it to your arsenal and use it as a "second opinion" av scanner). > BitDefender10 Free Edition > http://www.bitdefender.com/PRODUCT-1...e-Edition.html > > A-S applications - for non-viral malware. > The effectiveness of an individual A-S scanners can be wide-ranging and > oftentimes a collection of scanners is best. There isn't one software that > cleans and immunizes you against everything. That's why you need multiple > products to do the job i.e. overlap their coverage - one may catch what > another may miss, (grab'em all). > > SuperAntispyware - Free > http://www.superantispyware.com/supe...freevspro.html > and > Ad-Aware 2007 - Free > http://www.lavasoftusa.com/products/ad_aware_free.php > http://www.download.com/3000-2144-10045910.html > and > Spybot Search & Destroy - Free > http://www.safer-networking.org/en/download/index.html > and > Windows Defender - Free (build-in in Vista) > http://www.microsoft.com/athome/secu...e/default.mspx > Interesting reading: > http://www.pcworld.com/article/id,136195/article.html > "...Windows Defender did excel in behavior-based protection, which detects > changes to key areas of the system without having to know anything about > the actual threat." > > After the software is updated, it is suggested scanning the system in Safe > Mode. > > Some more useful applications: > SpywareBlaster - Free > SpywareBlaster is not a scanner application. It blocks the installation of > most ActiveX-based spyware, adware, browser hijackers, dialers and other > unwanted programs from the user's computer. SpywareBlaster works by > blacklisting the CLSID of known malware programs, effectively preventing > them from infecting a protected computer and also allows the user to > prevent privacy hazards such as tracking cookies. > http://www.javacoolsoftware.com/spywareblaster.html > > Rootkit Revealer - Free > http://www.microsoft.com/technet/sys...tRevealer.mspx > > Crap Cleaner - Free > http://www.filehippo.com/download_ccleaner/ > If Windows Defender is utilized go to Applications, under Utilities > uncheck "Windows Defender". > > CW Shredder - Free > http://www.softpedia.com/get/Interne...Shredder.shtml http://www.pcdecrapifier.com/download "The PC Decrapifier will uninstall many of the common trialware and annoyances found on many of the PCs from big name OEMs." And a HijackThis scan may be in order. Download and execute HiJack This! (HJT) http://www.trendsecure.com/portal/en...HJTInstall.exe Fora where you can get expert advice for HiJack This! (HJT) logs. NOTE: Registration is required in any of the below before posting a log http://www.theeldergeek.com/forum/in...6&showforum=29 http://www.thespykiller.co.uk/index.php?board=3.0 http://www.bleepingcomputer.com/forums/forum22.html http://castlecops.com/forum67.html http://forums.tomcoyote.org/index.php?showforum=27 http://www.5starsupport.com/ipboard/...p?showforum=18 http://www.spywarewarrior.com/viewforum.php?f=5 |
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| | #10 (permalink) |
| | Re: windows defender is a joke! On Mon, 31 Mar 2008 00:47:41 -0400, What? wrote: Quote: > Kayman wrote: Quote: >> On Sun, 30 Mar 2008 18:45:00 -0700, fred wrote: >> Quote: >>> i'm no expert, but restoring the system might work. >> Restoring the system won't remove the virus. > It's just a little fyi. > > http://www.microsoft.com/technet/com...mt/sm0504.mspx I am aware of this and wouldn't dispute the fact that this is a 'preferred' course of action. However, not everyone is proficient to do so (I don't think the OP is, nor is she inclined spending $'s to get professional assistance). Pending on infestation severity one has a good chance removing viruses by using quality removel tools/techniques. So, at this stage the advice she's got is pretty good. BTW,you do know the difference between *flatten/rebuild* OS and *restoring* a system using the *System Restore* function, don't you? |
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