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| | #1 (permalink) |
| | Defender won't run at startup I've just noticed that Defender isn't running, even though the Registry key (HKLM\Software\Microsoft\Windows\CurrentVersion\Run) is there. The path specified by this key (%ProgramFiles%\Windows Defender\MSASCui.exe -hide) is valid. I can copy and paste it into a Run box and the process appears in the Task Manager (and stays there until I reboot). If I view the System Startup page in Spybot S&D the key exists. I've actually changed '%ProgramFiles%' to 'C:\Program Files' (without the quotes) to see if it makes a difference - it doesn't. If I view the Startups tab in The Ultimate Troubleshooter it finds the key but shows File Not Found in the Launch Command field. I'm at a bit of a loss. I thought perhaps the permissions had got screwed up for either the Windows Defender folder or the executable itself, but if that were the case, should I be able to run the command manually? In any case, the permissions can't be edited. Everything's greyed out. I'm quite happy to run without Defender; I'd just rather be the one who decides. I'm concerned that to all intents and purposes it's supposed to be running but isn't. Any ideas? |
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| | #2 (permalink) |
| Vista x64 Ultimate SP2, Windows 7 Ultimate x64 | Re: Defender won't run at startup I've just noticed that Defender isn't running, even though the Registry key (HKLM\Software\Microsoft\Windows\CurrentVersion\Run) is there. The path specified by this key (%ProgramFiles%\Windows Defender\MSASCui.exe -hide) is valid. I can copy and paste it into a Run box and the process appears in the Task Manager (and stays there until I reboot). If I view the System Startup page in Spybot S&D the key exists. I've actually changed '%ProgramFiles%' to 'C:\Program Files' (without the quotes) to see if it makes a difference - it doesn't. If I view the Startups tab in The Ultimate Troubleshooter it finds the key but shows File Not Found in the Launch Command field. I'm at a bit of a loss. I thought perhaps the permissions had got screwed up for either the Windows Defender folder or the executable itself, but if that were the case, should I be able to run the command manually? In any case, the permissions can't be edited. Everything's greyed out. I'm quite happy to run without Defender; I'd just rather be the one who decides. I'm concerned that to all intents and purposes it's supposed to be running but isn't. Any ideas? You might give this a try to see if will allow Windows Defender to run afterwards. Unable to enable Windows Defender application in Windows Vista Shawn |
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| | #3 (permalink) |
| | Re: Defender won't run at startup Rojo; Since you can run Defender manually, I rather imagine your also running Windows Live OneCare which by default disables Windows Defender, but doesn't remove it. Should you choose to remove OneCare in the future, Defender will re-activate automatically and should again run at startup. http://windowsonecare.spaces.live.co...141!3842.entry -- Dave M ------------------------------------------------------------------------ Dave M's Profile: http://forums.techarena.in/member.php?userid=25399 View this thread: http://forums.techarena.in/showthread.php?t=962405 http://forums.techarena.in |
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| | #4 (permalink) |
| | Re: Defender won't run at startup Nope. Not running OneCare. I do have ESET NOD32 running; I don't know if this does the same thing. Interestingly, Security Center tells me Defender is running, even though it doesn't show in the Task Manager. Having now run it manually (it'll stay resident until I reboot now) I can see the last update was on May 1st. This seems reasonably up-to-date, unless it updates daily like most other malware software. I'll try not to worry about it too much. It just seems a bit odd. I regularly used to see the animated taskbar icon that showed me it was running a scan. I've not seen that for ages. "Dave M" <Dave.M.38yn7d@xxxxxx> wrote in message news ave.M.38yn7d@xxxxxxQuote: > > Rojo; > > Since you can run Defender manually, I rather imagine your also running > Windows Live OneCare which by default disables Windows Defender, but > doesn't remove it. Should you choose to remove OneCare in the future, > Defender will re-activate automatically and should again run at > startup. > > http://windowsonecare.spaces.live.co...141!3842.entry > > > -- > Dave M > ------------------------------------------------------------------------ > Dave M's Profile: http://forums.techarena.in/member.php?userid=25399 > View this thread: http://forums.techarena.in/showthread.php?t=962405 > > http://forums.techarena.in > |
My System Specs![]() |
| | #5 (permalink) |
| | Re: Defender won't run at startup Only OneCare, not ESET, should have that effect because the Defender functions are included in the OneCare suite, and it wouldn't be benificial to have two copies of the same Anti-Spyware running. I agree it's odd. Some things to check. In WD options you have automatically scan my computer, use real-time protection, and use Windows Defender checked correct? Task Manager should show both processes MSASCui.exe and MsMPEng.exe running. Also the following System Services need to be in Started Status for WD to run: 1.Automatic Updates 2.Background Intelligent Transfer Service (BITS) 3.Cryptographic Services 4.Remote Procedure Call (RPC) 5.Windows Defender As to the scheduled scan running, WD uses the System Scheduler, so make sure Control Panel > Scheduled Tasks > Advanced > View hidden tasks is checked, then see when the last MP Scheduled scan was run, also right click that task and attempt to initiate a immediate run of the scan. What happens when you do that, does the scan start, and the animated icon appear in the taskbar notification area? You're pretty current as far as definition updates go, although there was one earlier today 5/06. Defender usually updates automatically once, sometimes twice a week. -- Dave M ------------------------------------------------------------------------ Dave M's Profile: http://forums.techarena.in/member.php?userid=25399 View this thread: http://forums.techarena.in/showthread.php?t=962405 http://forums.techarena.in |
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| | #6 (permalink) |
| | Re: Defender won't run at startup "Dave M" <Dave.M.3909je@xxxxxx> wrote in message news ave.M.3909je@xxxxxxQuote: > > > I agree it's odd. Some things to check. In WD options you have > automatically scan my computer, use real-time protection, and use > Windows Defender checked correct? Task Manager should show both > processes MSASCui.exe and MsMPEng.exe running. > because I launched Defendr manually to check the settings. MsMPEng.exe is not running. I can't even find this file on my system. It's not in System32 and a Windows Search of Everywhere comes up blank (although this happens more often than no, whatever I'm searching for). Quote: > Also the following System Services need to be in Started Status for WD > to run: > 1.Automatic Updates > 2.Background Intelligent Transfer Service (BITS) > 3.Cryptographic Services > 4.Remote Procedure Call (RPC) > 5.Windows Defender > install updates automatically, but now I think about it I can't remember the last time I saw this happen either. All the other services you mentioned are Started, although Cryptographic Services is set to Manual rather than Automatic. Is this OK? Quote: > As to the scheduled scan running, WD uses the System Scheduler, so > make sure Control Panel > Scheduled Tasks > Advanced > View hidden > tasks is checked, then see when the last MP Scheduled scan was run, > also right click that task and attempt to initiate a immediate run of > the scan. What happens when you do that, does the scan start, and the > animated icon appear in the taskbar notification area? > effect whatsoever, although since doing it this post lost focus a couple of times as I was typing this, so presumably something tried to happen. I'm just in the process of running sfc /scannow but the last time I ran it (a couple of weeks ago) it didn't find any problems. I'll post again if it finds anything. |
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| | #7 (permalink) |
| | Re: Defender won't run at startup Rojo; There's a couple of problems at least. MsMpEng.exe (WD scan engine) should be in the Program files/Windows Defender folder. Seems like Defender got hosed at some point. Can you try a repair install if your running XP (I don't think you're running on Vista where this won't work): Control Panel > Add/Remove > highlight Windows Defender > click Support Info > click Repair. That should fix Defender without having to re-install completely. Look at this post for your automatic updates service missing problem: http://www.aota.net/forums/archive/i...p/t-17881.html Crypto service in manual mode is just fine. I wonder why you got so many problems showing up at once? Did that machine have an infection in the past that got cleaned up? -- Dave M ------------------------------------------------------------------------ Dave M's Profile: http://forums.techarena.in/member.php?userid=25399 View this thread: http://forums.techarena.in/showthread.php?t=962405 http://forums.techarena.in |
My System Specs![]() |
| | #8 (permalink) |
| | Re: Defender won't run at startup "Dave M" <Dave.M.3926ze@xxxxxx> wrote in message news ave.M.3926ze@xxxxxxQuote: > > Rojo; > > There's a couple of problems at least. MsMpEng.exe (WD scan engine) > should be in the Program files/Windows Defender folder. Seems like > Defender got hosed at some point. Can you try a repair install if your > running XP > (I don't think you're running on Vista where this won't work): > Control Panel > Add/Remove > highlight Windows Defender > click Support > Info > click Repair. > That should fix Defender without having to re-install completely. > this being a Vista newsgroup I could get away with not mentioning that. My fault. I've looked in Program Files\Windows Defender and the file is definitely not there (or if it is, it's hidden from my user account). It's weird. Even with neither of those processes running, Security Center reports that Defender is turned on. Windows Update is quite happily updating the definitions (I checked again last night) even though the Automatic Updates service appears to be missing. It's as though my PC is lying to me. A quick update on my last post. When I went back into Scheduled Tasks it reported the last run time as the time when I right-clicked it and selected Run, although the animated icon never appeared in the tray. Sfc /scannow found no problems. Quote: > Look at this post for your automatic updates service missing problem: > http://www.aota.net/forums/archive/i...p/t-17881.html > Crypto service in manual mode is just fine. > Vista. Again, the funny thing is, Windows Update works fine. Even if the service isn't listed it must be running. Quote: > I wonder why you got so many problems showing up at once? Did that > machine have an infection in the past that got cleaned up? > something, so it's possible. Oh and no, I'm not runnig two antivirus programs. I got rid of AVG and replaced it with ESET about a month or so ago. Other weird things keep happening too. See the following thread for an example: http://windowshelp.microsoft.com/com...=en-us&m=1&p=1 I never did sort that one out. I'm beginning to think at this stage that an in-place upgrade of Vista on top of itself might be my only option. I've been putting that off because I don't know how it's going to affect some of my older software (Office 2000, Quicken 2004). I had a bit of bother getting them to run properly with Vista in the first place. And no, I can't upgrade them at the moment. I have clients' spreadheets that are badly written and don't work with Excel 2007, and Quicken is no longer supported in the UK. So, is this the end of the road? Do I need to reinstall Windows? It's an upgrade copy, by the way, so I'm really trying hard to avoid reformatting and starting from scratch. Will an in-place upgrade do the trick? Quote: > > -- > Dave M > ------------------------------------------------------------------------ > Dave M's Profile: http://forums.techarena.in/member.php?userid=25399 > View this thread: http://forums.techarena.in/showthread.php?t=962405 > > http://forums.techarena.in > |
My System Specs![]() |
| | #9 (permalink) |
| | RE: Defender won't run at startup Hello Rojo, You might try this. Go to the main Windows Update window and click on "Installed Updates" (on the left-hand side of the window, at the bottom), and then remove "Update for Microsoft Windows (KB931099)" (only). Reboot. Reboot again. (2 Reboots) Go back to Windows Update, and re-install the same update, by clicking on the Check for Updates button. Other folks may have additional ideas for you; hope this helps a bit, see if that helps. Let us know how it works ºut. Good luck - -- --- "Rojo Habe" wrote: Quote: > I've just noticed that Defender isn't running, even though the Registry key > (HKLM\Software\Microsoft\Windows\CurrentVersion\Run) is there. The path > specified by this key (%ProgramFiles%\Windows Defender\MSASCui.exe -hide) is > valid. I can copy and paste it into a Run box and the process appears in the > Task Manager (and stays there until I reboot). If I view the System Startup > page in Spybot S&D the key exists. I've actually changed '%ProgramFiles%' > to 'C:\Program Files' (without the quotes) to see if it makes a difference - > it doesn't. If I view the Startups tab in The Ultimate Troubleshooter it > finds the key but shows File Not Found in the Launch Command field. > > I'm at a bit of a loss. I thought perhaps the permissions had got screwed > up for either the Windows Defender folder or the executable itself, but if > that were the case, should I be able to run the command manually? In any > case, the permissions can't be edited. Everything's greyed out. > > I'm quite happy to run without Defender; I'd just rather be the one who > decides. I'm concerned that to all intents and purposes it's supposed to be > running but isn't. > > Any ideas? > |
My System Specs![]() |
| | #10 (permalink) |
| | Re: Defender won't run at startup I removed the update and rebooted twice as suggested. Windows Update does not offer this as an update if I click 'Check for updates'. Reading the knowledgebase article, this update only applies to Windows Defender version 1.1.1505.0. Mine is version 1.1600.0, so this is probably why the update is not being offered. In any case, it hasn't changed anything. Worth a try though. Thanks. To continue the thread I've been following with Dave M, do I actually need MsMPEng.exe in Vista. The reason I ask is: if I kick off a manual scan from within the Defender GUI it appears to run fine (although the animated icon is still missing from the taskbar). "Engel" <Engel@xxxxxx> wrote in message news:7BCCB146-1019-4D77-B53C-A686E6A69431@xxxxxx Quote: > Hello Rojo, > > You might try this. > > Go to the main Windows Update window and click on "Installed Updates" (on > the left-hand side of the window, at the bottom), and then remove "Update > for > Microsoft Windows (KB931099)" (only). > > Reboot. Reboot again. (2 Reboots) Go back to Windows Update, and > re-install > the same update, by clicking on the Check for Updates button. > > Other folks may have additional ideas for you; hope this helps a bit, see > if > that helps. > > Let us know how it works ºut. > > Good luck > - -- --- > > "Rojo Habe" wrote: > Quote: >> I've just noticed that Defender isn't running, even though the Registry >> key >> (HKLM\Software\Microsoft\Windows\CurrentVersion\Run) is there. The path >> specified by this key (%ProgramFiles%\Windows Defender\MSASCui.exe -hide) >> is >> valid. I can copy and paste it into a Run box and the process appears in >> the >> Task Manager (and stays there until I reboot). If I view the System >> Startup >> page in Spybot S&D the key exists. I've actually changed >> '%ProgramFiles%' >> to 'C:\Program Files' (without the quotes) to see if it makes a >> difference - >> it doesn't. If I view the Startups tab in The Ultimate Troubleshooter it >> finds the key but shows File Not Found in the Launch Command field. >> >> I'm at a bit of a loss. I thought perhaps the permissions had got >> screwed >> up for either the Windows Defender folder or the executable itself, but >> if >> that were the case, should I be able to run the command manually? In any >> case, the permissions can't be edited. Everything's greyed out. >> >> I'm quite happy to run without Defender; I'd just rather be the one who >> decides. I'm concerned that to all intents and purposes it's supposed to >> be >> running but isn't. >> >> Any ideas? >> |
My System Specs![]() |
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