Vista - RE: How to deal with virus and spyware?

Hello jakein2008,

If you have a known infected PC the first thing you need to do is remove it
from any network and isolate it, then attempt to cure it.

Ditto with the USB

Also see...
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&query=Dick+D.&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsxp.perform_maintain&p=1&tid=630c8b40-9d88-4d15-bd18-3bb96c32ac50&mid=630c8b40-9d88-4d15-bd18-3bb96c32ac50>


Good luck

Let us know what hªppens.

Ǝиçεl
-=-


"jakein2008" wrote:

Hi, thank you for your answer,

If I know that 1 files is infected in one disk and my vista is clean, how
should I use that infected files?

Thanks.

"Richie Hardwick" wrote:

On Mon, 15 Dec 2008 07:11:01 -0800, jakein2008
<jakein2008@xxxxxx> wrote:
Put the infected drive on a one of your kitchen range burners and turn
the heat to high. Leave it there for 5 minutes, minimum. That should
kill any infection.

jakein2008 wrote:
In all this long thread, you haven't mentioned the *name* of the virus with
which your "precious" file is infected nor have you told us what the file
is; i.e., Word document, Excel spreadsheet, etc.

In the case of some older viruses, only a few bytes of a targeted file were
changed and there was a possibility of altering the bytes in a hex editor
to reclaim the file.

But generally if the file is infected, it is ruined. Delete it and restore
from backup. Don't have backups? Now you know why they are important. When
you get clear of this mess, create and implement a backup strategy.

I would suggest contacting tech support at whatever antivirus company you
use and getting someone advanced (not bottom-tier support) to analyze the
situation for you. This will probably not be free but if the file is really
that precious and you neglected to back it up, it may be your only hope of
resurrecting the file.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

I donot know which files are infected, some .exe which I want use is inside
the infected disk, I want to know how can I reuse the .exe files without
being infected.

Thanks.

"Malke" wrote:

jakein2008 wrote:
You know, it would have been really helpful if you'd simply included *all*
the information about your situation in your first post instead of us
having to pull the details out of you one by one. Here are a few
suggestions:

1. Scan the infected computer's files. When the data is known-clean, copy it
to the target computer.

2. If you can't start Windows at all on the infected machine, copy the files
to an external hard drive or USB thumb drive, attach to the working
machine, scan with both antivirus and antimalware programs in Safe Mode.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Hi, thank you for your answer,

Why it is necessary to scan virus in safe mode?Any difference between safe
mode and standard mode?


Thanks.

"Malke" wrote:

jakein2008 wrote:
Did you even bother to go to any of the links given to you by all the people
who were trying to help you?

Yes, there is a difference between Safe Mode and Regular Mode. You cannot
delete a file in use and most malware will not be running in Safe Mode.

You really ought to consider taking your machine to a qualified computer
professional. I don't say this to hurt your feelings, but it might be a
better course of action for you.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

"jakein2008" <jakein2008@xxxxxx> wrote in message
news:284EE54D-8B07-4215-86A4-C2095A13CC1D@xxxxxxAs long as the computer doing the scanning isn't actively running malware,
it
isn't necessary to use safe mode. Safe mode only helps you to get closer to
being sure you aren't running malware by running the OS minimally. So in the
scenario where you are scanning files from an external disk, I don't think
that
safe mode is needed because the computer doing the scanning is not the one
affected by the malware being scanned for.

FromTheRafters wrote:

But why take the chance? You never know if an end user is going to click on
a file to see what it is. Since it is no big deal to go into Safe Mode, why
not take the extra precaution?

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ