Vista - Re: Error message and desktop will not display

Jamie wrote:
Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/...moving_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.

If you can't do the work yourself (and there is no shame in admitting this
isn't your cup of tea), take the machine to a professional computer repair
shop (not your local equivalent of BigComputerStore/GeekSquad). Please be
aware that not all local shops are skilled at removing malware and even if
they are, your computer may be so infested that Windows will need to be
clean-installed. If possible, have all your data backed up before you take
the machine into a shop.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Hi,

Id like to thank you both for your posts. It could not find it in the
non-Plug and Play devices, however I have managed to solve the problem by
taking all the stuff I wanted and formatting my hard drive and starting a
fresh. Have a brand new gaming computer coming in the next week or so, so
this laptop isn't that important anymore. Cheers for your support and the
links to the anti-malware software. Good stuff

Many thanks, Jamie