Vista - WLOC Beta 1.5 for Vista out but won't install on my machine

http://ideas.live.com

If anyone can install it; let me know. I get an error that one or more
components won't install, and then it proceeds to do clean-up and that
doesn't finish either. I reboot and same thing.

I had version 1.0 when I installed RC1. I uninstalled it afterwards because
it no longer worked. I didn't uninstall it before upgrading to RC1 because
it didn't flag it as non-compatible. I wonder if remnants of WLOC are still
around and that is the problem?

WLOC Beta 1.5 Installed for me and is working fine. I did get a warning and a
red flag saying it didnt completly update, but after a few minutes all was
green and working fine. Must have been a delay in updating virus signatures.

"SteveC" wrote:

> http://ideas.live.com
>
> If anyone can install it; let me know. I get an error that one or more
> components won't install, and then it proceeds to do clean-up and that
> doesn't finish either. I reboot and same thing.
>
> I had version 1.0 when I installed RC1. I uninstalled it afterwards because
> it no longer worked. I didn't uninstall it before upgrading to RC1 because
> it didn't flag it as non-compatible. I wonder if remnants of WLOC are still
> around and that is the problem?
>
>
>

I just installed it fine. Fast no problems. Made sure I uninstalled AVG
first. It's a habit when i switch any other AV programs. Used link @
http://go.microsoft.com/fwlink/?LinkId=74205
Scott

"SteveC" <sconklan@nospamyahoo.com> wrote in message
news:uDmm5696GHA.2248@TK2MSFTNGP04.phx.gbl...
> http://ideas.live.com
>
> If anyone can install it; let me know. I get an error that one or more
> components won't install, and then it proceeds to do clean-up and that
> doesn't finish either. I reboot and same thing.
>
> I had version 1.0 when I installed RC1. I uninstalled it afterwards
> because it no longer worked. I didn't uninstall it before upgrading to
> RC1 because it didn't flag it as non-compatible. I wonder if remnants of
> WLOC are still around and that is the problem?
>

Hi SteveC
I had a little trouble also, I wound up saving the setup file to desktop
the right clicking and ran as administrator, it then went fine. I was not as
smart as ScottyDog55 and left Pccillan. Big mistake, thought One Care would
take care of it as it did in XP with Norton. In XP it stopped the
installation and uninstalled Norton but no way in Vista. Should have know
better!


"ScottyDog55" <beamnup14@hotmail.com> wrote in message
news:83B1B232-E5C3-4BAE-95FD-4D81BE8F1F17@microsoft.com...
>I just installed it fine. Fast no problems. Made sure I uninstalled AVG
>first. It's a habit when i switch any other AV programs. Used link @
>http://go.microsoft.com/fwlink/?LinkId=74205
> Scott
>
> "SteveC" <sconklan@nospamyahoo.com> wrote in message
> news:uDmm5696GHA.2248@TK2MSFTNGP04.phx.gbl...
>> http://ideas.live.com
>>
>> If anyone can install it; let me know. I get an error that one or more
>> components won't install, and then it proceeds to do clean-up and that
>> doesn't finish either. I reboot and same thing.
>>
>> I had version 1.0 when I installed RC1. I uninstalled it afterwards
>> because it no longer worked. I didn't uninstall it before upgrading to
>> RC1 because it didn't flag it as non-compatible. I wonder if remnants of
>> WLOC are still around and that is the problem?
>>
>

I had some problems, when it went to uninstall Avast it had some kind of
error 0019-80070643 . So I uninstalled Avast and tried again and still
wouldn't install, it did a cleanup and rebooted and I tried to install again
and that time it worked so I guess it was on the third try that I got it to
install. I now have the Windows Live OneCare(Status: Good)

Doug

"SteveC" <sconklan@nospamyahoo.com> wrote in message
news:uDmm5696GHA.2248@TK2MSFTNGP04.phx.gbl...
> http://ideas.live.com
>
> If anyone can install it; let me know. I get an error that one or more
> components won't install, and then it proceeds to do clean-up and that
> doesn't finish either. I reboot and same thing.
>
> I had version 1.0 when I installed RC1. I uninstalled it afterwards
> because it no longer worked. I didn't uninstall it before upgrading to
> RC1 because it didn't flag it as non-compatible. I wonder if remnants of
> WLOC are still around and that is the problem?
>

Yeah, just a note, un-intsall old antivirus first.. It gave me hell with
Avast! as well.

"SteveC" wrote:

> http://ideas.live.com
>
> If anyone can install it; let me know. I get an error that one or more
> components won't install, and then it proceeds to do clean-up and that
> doesn't finish either. I reboot and same thing.
>
> I had version 1.0 when I installed RC1. I uninstalled it afterwards because
> it no longer worked. I didn't uninstall it before upgrading to RC1 because
> it didn't flag it as non-compatible. I wonder if remnants of WLOC are still
> around and that is the problem?
>
>
>

Well, I had Avast as well and had turned it off, but not uninstalled it; I
can still not get it to install. I tried I don't know how many times. Same
errors and behavior. How does one clean it up.
"Gene Fitz" <GeneFitz@discussions.microsoft.com> wrote in message
newsA40099B-2FA1-41BE-914F-175CE2D6224A@microsoft.com...
> Yeah, just a note, un-intsall old antivirus first.. It gave me hell with
> Avast! as well.
>
> "SteveC" wrote:
>
>> http://ideas.live.com
>>
>> If anyone can install it; let me know. I get an error that one or more
>> components won't install, and then it proceeds to do clean-up and that
>> doesn't finish either. I reboot and same thing.
>>
>> I had version 1.0 when I installed RC1. I uninstalled it afterwards
>> because
>> it no longer worked. I didn't uninstall it before upgrading to RC1
>> because
>> it didn't flag it as non-compatible. I wonder if remnants of WLOC are
>> still
>> around and that is the problem?
>>
>>
>>

Well, there are 2 ways to go. Uninstall AVAST completely, see if you can. I
had errors doing so, and I had to re-load. But if you can completely
uninstall Avast, you shouldn't have a problem with installing Windows Live
One Care.

"SteveC" wrote:

> Well, I had Avast as well and had turned it off, but not uninstalled it; I
> can still not get it to install. I tried I don't know how many times. Same
> errors and behavior. How does one clean it up.
> "Gene Fitz" <GeneFitz@discussions.microsoft.com> wrote in message
> newsA40099B-2FA1-41BE-914F-175CE2D6224A@microsoft.com...
> > Yeah, just a note, un-intsall old antivirus first.. It gave me hell with
> > Avast! as well.
> >
> > "SteveC" wrote:
> >
> >> http://ideas.live.com
> >>
> >> If anyone can install it; let me know. I get an error that one or more
> >> components won't install, and then it proceeds to do clean-up and that
> >> doesn't finish either. I reboot and same thing.
> >>
> >> I had version 1.0 when I installed RC1. I uninstalled it afterwards
> >> because
> >> it no longer worked. I didn't uninstall it before upgrading to RC1
> >> because
> >> it didn't flag it as non-compatible. I wonder if remnants of WLOC are
> >> still
> >> around and that is the problem?
> >>
> >>
> >>
>
>
>

Solution: I can't guarantee this will work for everyone, but I think it will
work for those who have had the problem of trying to install Beta 1.5 on
Vista where the uninstall of WLOC 1.1 was not done before upgrading XP to
Vista. The problem was that 1.1 didn't fully uninstall and the installation
of 1.5 Beta would stop halfway through.
Here is verbatim what I got from Support (from Sean) and it did work for me.
See my notes at the bottom.


After researching the log file, I have found the following error message:



MSI (s) (C4:68) [14:14:55:706]: Product: Microsoft Protection Service --
Microsoft Protection Service requires Windows XP with Service Pack 2.



Microsoft Protection Service requires Windows XP with Service Pack 2.

MSI (s) (C4:68) [14:14:55:708]: Transforming table InstallExecuteSequence.



This error message may occur if previous installed OneCare firewall
component still exist on the computer. I suggest we perform the following
steps to remove it to check the result.



Step 1

=====

1. Please download the Windows Installer Cleanup utility from this link:



http://download.microsoft.com/downlo...BD/msicuu2.exe



2. Double click the downloaded file and follow the wizard to install this
program.

3. Then, please run it from Start-> All Programs-> Windows Install Clean Up.

4. Check if the following items are listed, if so, please highlight them and
then click on the Remove button.



Microsoft Protection Service



Step 2

======

1. Click Start button, type "cmd" (without quotation marks) in the "Start
Search", and then press Enter

2. Type the following command:



msiexec /passive /x {A34C8918-A2C3-4494-A325-D4AA603B9C79} /norestart



3. Press Enter

4. Please type the following commands and press Enter after each command:



sc delete msfwdrv

sc delete msfwsvc

sc delete msfwhlpr



Step 3

=======

1. Click Start button, type "drivers" (without quotation marks) in the
"Start Search", and then click OK.

2. Delete the following file if it can be found:



Msfwdrv.sys

msfwhlpr.sys



Step 4

========

1. Click Start, type "regedit" (without quotation marks) in the "Start
Search" text box and then press ENTER.

2. Expand HKEY_LOCAL_MACHINE, expand SYSTEM, expand CurrentControlSet,
double click Services

3. Under "Services", please check if the following sub folders exist:



MSFWHlpr

MSFWdrv

Msfwsvc



If the above steps did not work, we also can remove the following registry
keys:



HKEY_CLASSES_ROOT\Installer\Products\8198C43A3C2A49443A524DAA06B3C997



HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A34C8918-A2C3-4494-A325-D4AA603B9C79}

My notes:

I do think the probem was teh Microsoft Protection Service mainly. I was
able to do step 1. Step 2 worked fine except for parts 3&4 which got me an
access denied. I went on to step 3 and deleted the three drivers. I didn't
understand Step 4 because I found the folders in the registry but it didn't
say to do anything with them so I left them intact (didn't delete the
registry keys). The two registry keys at the end were not found so I
didn't need to delete them.

Once I removed Avast and rebooted, I proceeded with the installation of WLOC
1.5 and it went without a hitch. I rebooted and WLOC tried to connect to
the Internet to finalize installation but my Internet was down. I turned
off the WLOC firewall, connected, and finalized fine. I remember the thread
about the Internet problem here on the forum and went to it. All I had to
do was add UDP53 to get Internet to start working with the firewall.

That is as far as I am so far. Still testing. Hope this helps some of the
others who have the problem I had.

"SteveC" <sconklan@nospamyahoo.com> wrote in message
news:uDmm5696GHA.2248@TK2MSFTNGP04.phx.gbl...
> http://ideas.live.com
>
> If anyone can install it; let me know. I get an error that one or more
> components won't install, and then it proceeds to do clean-up and that
> doesn't finish either. I reboot and same thing.
>
> I had version 1.0 when I installed RC1. I uninstalled it afterwards
> because it no longer worked. I didn't uninstall it before upgrading to
> RC1 because it didn't flag it as non-compatible. I wonder if remnants of
> WLOC are still around and that is the problem?
>