Windows Vista Forums

TPM 1.2 error message: " the firmware does not support using TPM during a boot "
  1. #1


    Manuel Lopez Guest

    TPM 1.2 error message: " the firmware does not support using TPM during a boot "

    With Vista beta 2, I'm trying to get Bitlocker encryption to work on a Dell
    Latitude D820 with TPM 1.2. I am able to activate and take ownership of the
    TPM, but I receive this error message on the Vista Bitlocker setup screen:
    "the firmware does not support using TPM during a boot "

    Is there anyway for me to correct it so I can use Bitlocker? Does this mean
    Dell has to release a BIOS update (which won't happen until the final
    release of Vista). The TPM is listed as being by "BRCM version 2.10" using
    "specification 1.2" Thanks.








      My System SpecsSystem Spec

  2. #2


    Josh Guest

    Re: TPM 1.2 error message: " the firmware does not support using TPM during a boot "

    You will need a BIOS update...not sure if one exists yet.


    "Manuel Lopez" <limited@newsgroups.nospam> wrote in message
    news:eqw7cUchGHA.4892@TK2MSFTNGP02.phx.gbl...
    > With Vista beta 2, I'm trying to get Bitlocker encryption to work on a
    > Dell Latitude D820 with TPM 1.2. I am able to activate and take ownership
    > of the TPM, but I receive this error message on the Vista Bitlocker setup
    > screen:
    > "the firmware does not support using TPM during a boot "
    >
    > Is there anyway for me to correct it so I can use Bitlocker? Does this
    > mean Dell has to release a BIOS update (which won't happen until the final
    > release of Vista). The TPM is listed as being by "BRCM version 2.10"
    > using "specification 1.2" Thanks.
    >
    >
    >
    >
    >




      My System SpecsSystem Spec

  3. #3


    Manuel Lopez Guest

    Re: TPM 1.2 error message: " the firmware does not support using TPM during a boot "

    Thanks. There's no BIOS update. Unfortunately, Dell has a policy against
    releasing anything to support beta software, even for their "Vista-ready"
    laptops. ("not quite Vista-ready but will be by 2007" didn't get past
    marketing).

    I noticed that under TPM Management, TPM commands, commands 152 and 153 (& a
    number of others) show as "blocked" and help claims that they can be
    unblocked under "group management" (don't know where) However, I'm assuming
    they were correctly blocked by Vista because the BIOS (or the TPM firmware?)
    does not support what Vista needs it to do, even though it's a 1.2 tpm, and
    I shouldn't try to unblock.



    "Josh" <josh@nospam-windowsconnected.com> wrote in message
    news:e1P1EsdhGHA.4276@TK2MSFTNGP03.phx.gbl...
    > You will need a BIOS update...not sure if one exists yet.
    >
    >
    > "Manuel Lopez" <limited@newsgroups.nospam> wrote in message
    > news:eqw7cUchGHA.4892@TK2MSFTNGP02.phx.gbl...
    >> With Vista beta 2, I'm trying to get Bitlocker encryption to work on a
    >> Dell Latitude D820 with TPM 1.2. I am able to activate and take
    >> ownership of the TPM, but I receive this error message on the Vista
    >> Bitlocker setup screen:
    >> "the firmware does not support using TPM during a boot "
    >>
    >> Is there anyway for me to correct it so I can use Bitlocker? Does this
    >> mean Dell has to release a BIOS update (which won't happen until the
    >> final release of Vista). The TPM is listed as being by "BRCM version
    >> 2.10" using "specification 1.2" Thanks.
    >>
    >>
    >>
    >>
    >>

    >
    >




      My System SpecsSystem Spec

  4. #4


    Josh Guest

    Re: TPM 1.2 error message: " the firmware does not support using TPM during a boot "

    I can cofirm you should be able to do this, from experience with doing this
    on machines..and it is likely a BIOS problem.

    josh
    http://windowsconnected.com

    "Manuel Lopez" <limited@newsgroups.nospam> wrote in message
    news:ux9qILehGHA.4284@TK2MSFTNGP05.phx.gbl...
    > Thanks. There's no BIOS update. Unfortunately, Dell has a policy against
    > releasing anything to support beta software, even for their "Vista-ready"
    > laptops. ("not quite Vista-ready but will be by 2007" didn't get past
    > marketing).
    >
    > I noticed that under TPM Management, TPM commands, commands 152 and 153 (&
    > a number of others) show as "blocked" and help claims that they can be
    > unblocked under "group management" (don't know where) However, I'm
    > assuming they were correctly blocked by Vista because the BIOS (or the TPM
    > firmware?) does not support what Vista needs it to do, even though it's a
    > 1.2 tpm, and I shouldn't try to unblock.
    >
    >
    >
    > "Josh" <josh@nospam-windowsconnected.com> wrote in message
    > news:e1P1EsdhGHA.4276@TK2MSFTNGP03.phx.gbl...
    >> You will need a BIOS update...not sure if one exists yet.
    >>
    >>
    >> "Manuel Lopez" <limited@newsgroups.nospam> wrote in message
    >> news:eqw7cUchGHA.4892@TK2MSFTNGP02.phx.gbl...
    >>> With Vista beta 2, I'm trying to get Bitlocker encryption to work on a
    >>> Dell Latitude D820 with TPM 1.2. I am able to activate and take
    >>> ownership of the TPM, but I receive this error message on the Vista
    >>> Bitlocker setup screen:
    >>> "the firmware does not support using TPM during a boot "
    >>>
    >>> Is there anyway for me to correct it so I can use Bitlocker? Does this
    >>> mean Dell has to release a BIOS update (which won't happen until the
    >>> final release of Vista). The TPM is listed as being by "BRCM version
    >>> 2.10" using "specification 1.2" Thanks.
    >>>
    >>>
    >>>
    >>>
    >>>

    >>
    >>

    >
    >




      My System SpecsSystem Spec

TPM 1.2 error message: " the firmware does not support using TPM during a boot " problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
FTP Server - "FTP Port is used" error message" AG Moreno .NET General 1 10 Aug 2008
Solution for "may not support booting" error Steven Bell Vista installation & setup 0 22 Jan 2008
TPM 1.2 error message: " the firmware does not support using TPM during a boot " Manuel Lopez Vista hardware & devices 3 01 Jun 2006
TPM 1.2 error message: " the firmware does not support using TPM during a boot " Manuel Lopez Vista General 3 01 Jun 2006
TPM 1.2 error message: " the firmware does not support using TPM during a boot " Manuel Lopez Vista installation & setup 3 01 Jun 2006