Vista - Re: Drve c:/ is full but have not installed anything?

08-23-2009

[Crosspost to Vista Security]

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums as well.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

foresthillsman wrote:

Quote:

> I have a new (vista) computer. My son picked up a virus that kept poping
> up
> and trying to sell us a virus protector. I took the cd that came with it
> and
> reinstalled. Now everything works except I keep getting pop ups that say
> low
> disc space on c drive. If I go to explorer and look it says I only have a
> few hundred meg on c. If I hit properties it says I have no space left and
> used space of 14 gig (pie chart is full). I tried to reinstall the factory
> backup again but no changes. I can't find anything on c that I can delete?
> Please help if you can. Thanks

08-23-2009	#1 (permalink)
PA Bear [MS MVP] n/a posts	Re: Drve c:/ is full but have not installed anything? [Crosspost to Vista Security] NB: If you had no anti-virus application installed or the subscription had expired when the machine first got infected and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. A Repair Install will NOT help! 1. See if you can download/run the MSRT manually: http://www.microsoft.com/security/ma...e/default.mspx NB: Run the FULL scan, not the QUICK scan! You may need to download the MSRT on a non-infected machine, then transfer MRT.EXE to the infected machine and rename it to SCAN.EXE before running it. 2. Run a /thorough/ check for hijackware, including posting the requested logs in an appropriate forum, not here. Checking for/Help with Hijackware http://aumha.net/viewtopic.php?f=30&t=4075 http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://www.elephantboycomputers.com/...moving_Malware Chances are you will need to seek expert assistance in http://spywarehammer.com/simplemachi...php?board=10.0, http://www.spywarewarrior.com/viewforum.php?f=5, http://www.dslreports.com/forum/cleanup, http://www.bluetack.co.uk/forums/index.php, http://aumha.net/viewforum.php?f=30 or other appropriate forums as well. If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop. your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 foresthillsman wrote: Quote: > I have a new (vista) computer. My son picked up a virus that kept poping > up > and trying to sell us a virus protector. I took the cd that came with it > and > reinstalled. Now everything works except I keep getting pop ups that say > low > disc space on c drive. If I go to explorer and look it says I only have a > few hundred meg on c. If I hit properties it says I have no space left and > used space of 14 gig (pie chart is full). I tried to reinstall the factory > backup again but no changes. I can't find anything on c that I can delete? > Please help if you can. Thanks
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