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Microsoft Security Essentials - no menu item to open it

  1. #1


    Steve Guest

    Microsoft Security Essentials - no menu item to open it

    I'm using MS Essentials on Vista home premium. Somehow I have lost the menu
    item (Start or Control Panel?) to start it. Security Center reports that
    Essentials is running, but I cannot start a scan. All attempts at
    reinstalling Essentials have failed.

    (I used to use AVG, but after an unwanted upgrade to V9, the PC became
    unuseable due to AVG processes taking all the processor resources).

    What to do now?

    Steve.

      My System SpecsSystem Spec

  2.   


  3. #2


    Ǝиçεl Guest

    RE: Microsoft Security Essentials - no menu item to open it

    Hello Steve,

    To open a support case, start here:
    <https://support.microsoftsecurityessentials.com/>

    Support for MSE in these forums:
    <http://social.answers.microsoft.com/Forums/en-US/category/mse>


    Ǝиçεl
    ©¿©¬
    -=-
    PS
    I hope you remove AVG Free Antivirus using this tool:
    <http://askabouttech.com/how-to-remove-avg-free-antivirus/>



    "Steve" wrote:

    > I'm using MS Essentials on Vista home premium. Somehow I have lost the menu
    > item (Start or Control Panel?) to start it. Security Center reports that
    > Essentials is running, but I cannot start a scan. All attempts at
    > reinstalling Essentials have failed.
    >
    > (I used to use AVG, but after an unwanted upgrade to V9, the PC became
    > unuseable due to AVG processes taking all the processor resources).
    >
    > What to do now?
    >
    > Steve.

      My System SpecsSystem Spec

  4. #3
    rhlhamlet's Avatar

    IT Guy

    Join Date : Nov 2008
    Posts : 188
    Vista Home Premium 64 bit SP2
    Local Time: 03:32 PM
    usa us florida

     

    Re: Microsoft Security Essentials - no menu item to open it

    Quote Originally Posted by Steve View Post
    I'm using MS Essentials on Vista home premium. Somehow I have lost the menu
    item (Start or Control Panel?) to start it. Security Center reports that
    Essentials is running, but I cannot start a scan. All attempts at
    reinstalling Essentials have failed.

    (I used to use AVG, but after an unwanted upgrade to V9, the PC became
    unuseable due to AVG processes taking all the processor resources).

    What to do now?

    Steve.
    Check your taskbar and you should see an icon there, usually bottom right of your computer. If its there, you can right click and open it and run your scan from there.

      My System SpecsSystem Spec


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