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| Guest | Removed Norton but it still appears in the security settings I decided to remove Norton 60 days free trial and used the Norton removal tool. SYMnrt or something. When I open windows vista security settings Norton still appears under malware and firewall. It says that I am running two firewalls and two anti-virus. I have used the removal twice now and still no avail. I am using windows firewall and AVG free. I had been on the internet with windows firewall off as no alerts had been initiated as the system thinks Norton is running. Can anyone help please? Vista Home Preium on new laptop yesterday. Thanks |
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| | #2 (permalink) |
| Guest | Re: Removed Norton but it still appears in the security settings In article <8493B480-6EB8-49C1-BA80-E899A5FDDBC3@microsoft.com>, Billy Scotland wrote: > I decided to remove Norton 60 days free trial Was it the updated version for use with VISTA? If not they have a procedure for updating to the VISTA compatible version and maybe you need to install the compatible version (it's complete and asks you to uninstall earlier Norton if it finds one) and then I'd remove it in Add/Remove Programs first. If that does not do a complete job then Norton have a tool to clean up. |
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| | #3 (permalink) |
| Guest | Re: Removed Norton but it still appears in the security settings Hi Hugh I used the tool twice! Still shows as installed, but only in the windows security settings! Thanks Bill "Hugh Wyn Griffith" wrote: > In article <8493B480-6EB8-49C1-BA80-E899A5FDDBC3@microsoft.com>, Billy > Scotland wrote: > > I decided to remove Norton 60 days free trial > > Was it the updated version for use with VISTA? > > If not they have a procedure for updating to the VISTA compatible > version and maybe you need to install the compatible version (it's > complete and asks you to uninstall earlier Norton if it finds one) and > then I'd remove it in Add/Remove Programs first. If that does not do a > complete job then Norton have a tool to clean up. > > |
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| | #4 (permalink) |
| Guest | Re: Removed Norton but it still appears in the security settings Oh well! I meant was the edition of Norton the revised one for VISTA or the XP version? If the XP version I was suggesting to install the VISTA version and then uninstall it? |
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| | #5 (permalink) |
| Guest | Re: Removed Norton but it still appears in the security settings Follow these steps. 1) Click on this link and run the fol tools in the given order after running the 3 rd tool u will be prompted to restart teh comp. ftp://ftp.symantec.com/public/englis...en/\msifix.bat ftp://ftp.symantec.com/public/englis...MSICLEANUP.reg ftp://ftp.symantec.com/public/englis...gen/symnrt.exe 2)back up the registry 3)remove the foll keys in the registry HKEY_LOCAL_MACHINE\SOFTWARE \Symantec HKEY_CURRENT_USER\Software\Symantec HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall \Sevinst HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall \LiveUpdate HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall \symsetup HKEY_USERS\.DEFAULT\Software\Symantec. If u do not find some keys that is Ok. 4)delete the foll fodlers. C:\Documents and Settings\All Users\Application DataSymanetc and delete the sym folder. C:\Program Files\Common Files\SYm shared and any folders in Prog files called Norton, Symantec, SymnetDrv. 5)Then clean the temp file suing %temp% command. 6)_if u have problems in deleting any files then boot ur comp in safe mode and then delete them. |
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