Windows Vista Forums

Removed Norton but it still appears in the security settings

  1. #1


    Billy Scotland Guest

    Removed Norton but it still appears in the security settings

    I decided to remove Norton 60 days free trial and used the Norton removal
    tool. SYMnrt or something.

    When I open windows vista security settings Norton still appears under
    malware and firewall. It says that I am running two firewalls and two
    anti-virus. I have used the removal twice now and still no avail. I am
    using windows firewall and AVG free. I had been on the internet with windows
    firewall off as no alerts had been initiated as the system thinks Norton is
    running. Can anyone help please? Vista Home Preium on new laptop yesterday.
    Thanks

      My System SpecsSystem Spec

  2. #2


    Hugh Wyn Griffith Guest

    Re: Removed Norton but it still appears in the security settings

    In article <8493B480-6EB8-49C1-BA80-E899A5FDDBC3@microsoft.com>, Billy
    Scotland wrote:
    > I decided to remove Norton 60 days free trial


    Was it the updated version for use with VISTA?

    If not they have a procedure for updating to the VISTA compatible
    version and maybe you need to install the compatible version (it's
    complete and asks you to uninstall earlier Norton if it finds one) and
    then I'd remove it in Add/Remove Programs first. If that does not do a
    complete job then Norton have a tool to clean up.


      My System SpecsSystem Spec

  3. #3


    Billy Scotland Guest

    Re: Removed Norton but it still appears in the security settings

    Hi Hugh

    I used the tool twice! Still shows as installed, but only in the windows
    security settings!

    Thanks

    Bill

    "Hugh Wyn Griffith" wrote:

    > In article <8493B480-6EB8-49C1-BA80-E899A5FDDBC3@microsoft.com>, Billy
    > Scotland wrote:
    > > I decided to remove Norton 60 days free trial

    >
    > Was it the updated version for use with VISTA?
    >
    > If not they have a procedure for updating to the VISTA compatible
    > version and maybe you need to install the compatible version (it's
    > complete and asks you to uninstall earlier Norton if it finds one) and
    > then I'd remove it in Add/Remove Programs first. If that does not do a
    > complete job then Norton have a tool to clean up.
    >
    >


      My System SpecsSystem Spec

  4. #4


    Hugh Wyn Griffith Guest

    Re: Removed Norton but it still appears in the security settings

    Oh well!

    I meant was the edition of Norton the revised one for VISTA or the XP
    version? If the XP version I was suggesting to install the VISTA
    version and then uninstall it?


      My System SpecsSystem Spec

  5. #5


    Sidey Guest

    Re: Removed Norton but it still appears in the security settings

    Follow these steps.

    1) Click on this link and run the fol tools in the given order after
    running the 3 rd tool u will be prompted to restart teh comp.
    ftp://ftp.symantec.com/public/englis...en/\msifix.bat
    ftp://ftp.symantec.com/public/englis...MSICLEANUP.reg
    ftp://ftp.symantec.com/public/englis...gen/symnrt.exe

    2)back up the registry

    3)remove the foll keys in the registry HKEY_LOCAL_MACHINE\SOFTWARE
    \Symantec
    HKEY_CURRENT_USER\Software\Symantec
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
    \Sevinst
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
    \LiveUpdate
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
    \symsetup
    HKEY_USERS\.DEFAULT\Software\Symantec.
    If u do not find some keys that is Ok.

    4)delete the foll fodlers.
    C:\Documents and Settings\All Users\Application DataSymanetc and
    delete the sym folder.
    C:\Program Files\Common Files\SYm shared
    and any folders in Prog files called Norton, Symantec, SymnetDrv.
    5)Then clean the temp file suing %temp% command.
    6)_if u have problems in deleting any files then boot ur comp in safe
    mode and then delete them.










      My System SpecsSystem Spec


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